Showed up the day after I asked for. No appointment confirmation.
Response from owner
Dear Lee San, Thank you for taking the time to review Destiny Electric and for providing us with your valuable feedback. We deeply apologize for our shortcoming with regards to the scheduling issue you experienced. Our company's aim is to provide our valued customers with high-quality service and prompt responses to requests. It is clear that we fell short of your expectations, and for that, we sincerely apologize. We're in the process of making improvements based on your feedback, as we fully understand how crucial punctuality and appropriate scheduling are in delivering our services. We want you to know that your experience was not typical to our priority standards and have already taken steps to prevent a repeat occurrence. Thank you again for your patience and understanding. We hope you will give Destiny Electric another opportunity to serve you better.
June 21, 2024