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Quality mentioned in 305 of 999 reviews (30.5%)","99.7% of Service Quality reviews are 4 or 5 stars","Average rating in Service Quality reviews: 5★"]},{"id":"electrical-work-repairs","label":"Electrical Work & Repairs","description":"Reviews discussing electrical work & 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away"]},"Ci9DQUlRQUNvZENodHljRjlvT2poNGVraEpNbEJYY3psaFYzSlpVbVowVGs1SGVFRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["courtesy","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the team for being friendly and completing the job quickly, and highly recommends Destiny Electric.","key_phrases":["very nice","completed quickly","highly recommend"]},"Ci9DQUlRQUNvZENodHljRjlvT2tGVk4zbDNXSGR0TUdkWU15MXlNRjluZUdaVWFYYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["chandelier-installation","canister-light-installation","lighting-upgrade"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast, responsive, and flawless lighting upgrades including chandeliers and canister lights throughout their new home.","key_phrases":["fantastic job of updating the 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efficiency","Highly recommend this local business"]},"Ci9DQUlRQUNvZENodHljRjlvT2kxSFZ6Wk9NVlZuVmxJNWVtZDVTRzk1YTJGRmFIYxAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was pleased with the electricians' attention to detail and found them pleasant to work with on-site.","key_phrases":["attention to details","pleasant to work with","electricians on-site","all good"]},"Ci9DQUlRQUNvZENodHljRjlvT2pkWGEzbHJZVkpvWkZOYVdXRXdZMVZGU3kxSVpVRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","punctuality","technical_knowledge","communication","cleanliness","courtesy"],"entities":{"technicians":[],"services":["electrical-work","code-compliance"],"problems":[]},"one_line_summary":"Customer praises the electrical team for being professional, punctual, knowledgeable, communicative, and clean, highly recommending them for any electrical work.","key_phrases":["professional, on time, and extremely knowledgeable","took the time to explain the work","safe and up to code","left the area clean"]},"Ci9DQUlRQUNvZENodHljRjlvT2psNVRYQjBRbTE1UWtndE56SlFSbkprTFhacVZYYxAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","responsiveness"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast and professional service.","key_phrases":["Fast and professional service"]},"Ci9DQUlRQUNvZENodHljRjlvT2t4V1YxZHliV0ZwVlhGcVRGbENhWFpOVldoYWVuYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Nathan","Travis"],"services":["panel-replacement"],"problems":[]},"one_line_summary":"Customer had a great experience with Nathan and Travis, who did a fantastic job replacing the electrical panel.","key_phrases":["great experience with Nathan","Travis changed my panel","did a fantastic job","would definitely recommend"]},"ChdDSUhNMG9nS0VJQ0FnSURkdTliMG9nRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","problem_resolution","technical_knowledge","courtesy"],"entities":{"technicians":["Ben","Steven"],"services":["kitchen-lighting-repair"],"problems":["kitchen-light-not-working-for-almost-a-year","three-previous-electricians-failed-to-fix-the-issue"]},"one_line_summary":"Ben and Steven successfully fixed a kitchen light that had been out for nearly a year after three other electricians failed to resolve the issue.","key_phrases":["incredibly friendly and professional","3 other electrician companies failed and left","fixed the problem with amazing speed","deserve more than just 5 stars"]},"Ci9DQUlRQUNvZENodHljRjlvT2pRNFpXTlZSVWxWTWpWQlEyczBkaTB5ZG0xNGQwRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for outstanding professionalism, timely job completion, and leaving the area clean.","key_phrases":["outstanding and very professional","completed the job in a timely manner","area was cleaned when done"]},"Ci9DQUlRQUNvZENodHljRjlvT2s5amQwSktSWE40WjBaQlNWSXpWRnBMWHpabFdWRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","cleanliness","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professional, clean service that resolved all issues perfectly.","key_phrases":["Excellent service","Professional, clean","fixed everything perfectly"]},"Ci9DQUlRQUNvZENodHljRjlvT2xaemVUWnlVbTVhZHpWNFVEWnZObDlLTmxKbFpHYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","punctuality","cleanliness","professionalism","communication"],"entities":{"technicians":["Shane"],"services":["dock-power-installation","electrical-wiring"],"problems":["needed-power-run-to-a-new-dock"]},"one_line_summary":"Shane and his crew responded same-day, completed a dock power installation within a week, and left the worksite clean, earning a strong recommendation.","key_phrases":["answered and gave me a quote that same day","entire job finished within a week","cleaned up the worksite after they left","Good honest company"]},"Ci9DQUlRQUNvZENodHljRjlvT2tSUE5rdHpTME53V0ROV1RsRlBWVE5QY1cxaFUwRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["pricing","professionalism","technical_knowledge","punctuality","cleanliness","communication","scheduling"],"entities":{"technicians":["Shane","Danny"],"services":["power-panel-switchout","220v-service-installation","subpanel-installation"],"problems":["power-panel-needed-replacement","needed-220v-service-added","needed-subpanel-installed-in-business"]},"one_line_summary":"Customer compared five electricians and chose Destiny Electric for being $1,000 cheaper than competitors, praising their punctuality, cleanliness, communication, and the knowledgeable work of technician Danny.","key_phrases":["$1,000 less than anyone else","showed up on time, actually early","kept a clean work site","extremely knowledgeable and professional"]},"Ci9DQUlRQUNvZENodHljRjlvT21WUU9WcHVXWFowTlVwRWNHeG1MVVZFYW0xcFZuYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","responsiveness","communication"],"entities":{"technicians":["Nathan","Logan"],"services":["sub-panel-upgrade","garage-electrical-update"],"problems":["sub-panel-needed-updates-in-garage"]},"one_line_summary":"Customer was quickly helped by professional staff Nathan and electrician Logan for a garage sub-panel update, completed in under an hour.","key_phrases":["huge bind needing things updated for a sub panel","sent someone out right away","fast, professional","done in less than an hour"]},"Ci9DQUlRQUNvZENodHljRjlvT2s5d2JuUk5NMFp4UW1KQ01rWjNNMEpFY2xaa1QxRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for top quality work at a reasonable price and plans to use them again.","key_phrases":["Top quality","resonable price","using Destiny Electric again"]},"Ci9DQUlRQUNvZENodHljRjlvT2s5dVIwUk9NVmt5VlVSeFNYRjJWM3BtVUhwaFVuYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their quick responsiveness and friendly technician.","key_phrases":["Very responsive","got the job done quickly","Friendly technician"]},"ChZDSUhNMG9nS0VJQ0FnSUNMcU1mOUpREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","punctuality","technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["wiring-troubleshooting"],"problems":["wiring-issue"]},"one_line_summary":"Customer praises Destiny Electric for professionalism, punctuality, honesty, and expert wiring troubleshooting.","key_phrases":["troubleshooting Wiring which is the hardest repair to do and they nailed it","Very professional","On time","They did what they said they would do"]},"Ci9DQUlRQUNvZENodHljRjlvT20xT01UQkZjazA0T1cxbWFFcHZVRTlOV0ZkbFNIYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for efficient, professional, and quick service.","key_phrases":["efficient professional quality","quick service"]},"ChZDSUhNMG9nS0VJQ0FnSURlcUwzZGJBEAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["technical_knowledge","problem_resolution"],"entities":{"technicians":["Steven"],"services":["circuit-breaker-repair","fault-isolation","electrical-diagnostics"],"problems":["hot-water-heater-circuit-breaker-tripped-and-unable-to-reset","shorted-elements-in-hot-water-heater"]},"one_line_summary":"Steven expertly diagnosed a tripped circuit breaker and identified shorted elements in the customer's relatively new hot water heater.","key_phrases":["excellent and knowledgeable fault isolation service","unable to reset","shorted elements within my hot water heater","hot water heater was at fault"]},"Ci9DQUlRQUNvZENodHljRjlvT2xreFpHSkZlRzlzTVZsS2RtdHVhV1Z2WW0weFZrRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","technical_knowledge","courtesy","problem_resolution"],"entities":{"technicians":[],"services":["electrical-troubleshooting"],"problems":["electrical-issue-causing-fire-hazard"]},"one_line_summary":"Technicians quickly identified a dangerous electrical issue, potentially preventing a house fire, and left the customer extremely impressed with their pleasant demeanor.","key_phrases":["smiles on their faces","found the issue quickly","saved my house from burning down","top of my list for all future electrical needs"]},"ChdDSUhNMG9nS0VJQ0FnSURQODhleG1nRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","punctuality","technical_knowledge"],"entities":{"technicians":["Logan","Bobby","Nick"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Logan, Bobby, and Nick for professional, prompt, and highly knowledgeable electrical service.","key_phrases":["stellar service","prompt","very knowledgeable and high quality","Professional"]},"Ci9DQUlRQUNvZENodHljRjlvT25OV1RVUjJabkpvZW05UGJtaExkRGhIVkVSS1pGRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Logan"],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Logan for being helpful and thorough in ensuring work was done correctly.","key_phrases":["very helpful","make sure everything was done correctly","Highly recommend"]},"Ci9DQUlRQUNvZENodHljRjlvT25sdVZGTnNNRFpsYm5kZmIzSm9ZbGN3YWtGTVMzYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","problem_resolution","professionalism"],"entities":{"technicians":["Robert"],"services":["breaker-box-replacement"],"problems":["faulty-30-year-old-breaker-box"]},"one_line_summary":"Robert successfully replaced a 30-year-old breaker box, resolving ongoing problems and earning a strong recommendation for Destiny Electric.","key_phrases":["replaced our breaker box","30 years old and we were having some problems","He did a great job","we highly recommend Destiny Electric"]},"Ci9DQUlRQUNvZENodHljRjlvT2xsSVZqQkxVR3hwY2xGTlZGTkNWME5XUkcxcE1FRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness","pricing"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their quick response, fast installation, and fair pricing.","key_phrases":["Quick response and installation","very fairly priced","Highly recommend"]},"Ci9DQUlRQUNvZENodHljRjlvT2tnMFFUTmtjbVpHWmtoV1UyRmxWMHRaZDBKdVNrRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["pricing","courtesy","responsiveness"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for competitive pricing and fast, courteous service compared to other quotes received.","key_phrases":["great pricing compared to other quotes","fast and courteous service"]},"Ci9DQUlRQUNvZENodHljRjlvT2pKeFlscEVSR28wYm1Vd1VUWnBRbDh6U0dOQk5sRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised the team for being prompt, professional, and delivering exceptional quality of work.","key_phrases":["prompt and professional","Quality of work was exceptional"]},"ChZDSUhNMG9nS0VJQ0FnSURmMVlDa1pBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","responsiveness"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for consistently great work and fast service turnaround.","key_phrases":["always do a great job","get you serviced quickly","always work"]},"ChZDSUhNMG9nS0VJQ0FnSUNGNjh2M0tnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","pricing","scheduling"],"entities":{"technicians":["Jason","Joey"],"services":["electrical-installation"],"problems":["tight-closing-deadline"]},"one_line_summary":"Technicians Jason and Joey arrived early, completed the job on budget, and helped meet a tight closing deadline.","key_phrases":["Early to the job","knocked it out on budget","tight closing deadline","Jason and Joey are great"]},"Ci9DQUlRQUNvZENodHljRjlvT25Bd1VrbGhMVnBLZVZWb1ltTkdaVTlzVm5obU5HYxAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["communication","courtesy","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer found the electrician to be informative, polite, and knowledgeable.","key_phrases":["very informative","polite","knowledgeable"]},"ChZDSUhNMG9nS0VJQ0FnSUNaZ09UckNBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism","courtesy"],"entities":{"technicians":["Ben","Billy"],"services":[],"problems":[]},"one_line_summary":"Ben and Billy arrived early and impressed the customer with their professionalism and courtesy.","key_phrases":["arrived early","immediately began working","professional and courteous"]},"Ci9DQUlRQUNvZENodHljRjlvT21KQ2NuSmllSGRIY1VkVWFVSjZiRkZZUVU5M1NuYxAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Shane"],"services":[],"problems":[]},"one_line_summary":"Customer expresses gratitude for finding Shane and his team at Destiny Electric.","key_phrases":["very thankful to have found","Shane and his team"]},"Ci9DQUlRQUNvZENodHljRjlvT25nM01YRk9hV3hQWVdjelZqTm5ZM2g2UVhGM01sRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","professionalism","responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises two friendly technicians for their excellent work and fast, prompt service.","key_phrases":["polite,friendly","did an excellent job","fast,and prompt service","recommend your company to everyone"]},"Ci9DQUlRQUNvZENodHljRjlvT21ocWVtWTNTRWg0ZEhCUWNHTTFSRGRVVTNWb00xRRAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["punctuality","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["ignitor-switch-installation","rinnai-appliance-wiring"],"problems":["needed-ignitor-switch-installed-for-newly-installed-rinnai-unit"]},"one_line_summary":"Technician provided prompt and creative service in efficiently locating and installing the ignitor switch for a newly installed Rinnai unit.","key_phrases":["prompt service","creative in determining the most efficient location","less intrusive location","recently installed Rinnai"]},"Ci9DQUlRQUNvZENodHljRjlvT25SeVFWZ3RURmh2YTA5a1p6UkRRekZXTkZSNlMzYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge","punctuality"],"entities":{"technicians":[],"services":["electrical-installation","investment-property-electrical"],"problems":[]},"one_line_summary":"A repeat customer highly recommends Destiny Electric for their speed, quality, and professionalism across multiple homes and investment properties.","key_phrases":["done many of my homes and investment properties","fast and very good at what they do","Very professional company and workers","Highly recommend for all your electrical needs"]},"Ci9DQUlRQUNvZENodHljRjlvT25kaU5XeGlMVFJsY0Rka2VGbEZSVUZDUkVjeFJVRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["technical_knowledge","courtesy"],"entities":{"technicians":[],"services":["parts-supply"],"problems":[]},"one_line_summary":"Staff helped the customer obtain the needed part and explained it thoroughly.","key_phrases":["Great staff","helped me get the part","better understand the part i was needing"]},"Ci9DQUlRQUNvZENodHljRjlvT2tvMVh6UlRaRTUxYUZoUFltRktOemRHV2xkelIxRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had a positive experience and praised the respectful, professional service, intending to return.","key_phrases":["Very respectful and professional","great service","will be using again"]},"Ci9DQUlRQUNvZENodHljRjlvT21SbWExSnVObnBHWkVGeFNtRlBSbmRFUm1jM2VGRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","professionalism","technical_knowledge","problem_resolution"],"entities":{"technicians":["Steven","Austin"],"services":["exhaust-fan-replacement","switch-replacement"],"problems":["old-switches-posing-potential-future-problems","exhaust-fan-needing-replacement"]},"one_line_summary":"Steven and Austin arrived on time, completed an exhaust fan replacement, and proactively recommended switch replacement to prevent future issues.","key_phrases":["A total pleasure in all aspects","arrived on time","had everything needed to complete the job","advised to replace the very old switches"]},"ChZDSUhNMG9nS0VJQ0FnSURMa05lUVhnEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"A long-time repeat customer highly praises Destiny Electric's consistent quality and recommends them regularly.","key_phrases":["great group of people","always do an awesome job","used them several times over the years","recommend them regularly"]},"ChdDSUhNMG9nS0VJQ0FnSUNlbzhpQy1RRRAB":{"sentiment":"positive","sentiment_score":0.75,"aspects_mentioned":["problem_resolution","technical_knowledge"],"entities":{"technicians":[],"services":["outlet-repair","light-fixture-bulb-replacement"],"problems":["open-neutral-electric-outlet","faulty-outlet-identification","high-light-fixture-bulb-replacement-requiring-tall-ladder"]},"one_line_summary":"Customer had an open neutral outlet repaired and high-ceiling light fixture bulbs replaced by Destiny Electric.","key_phrases":["open neutral electric outlet needed to be repaired","several other outlets to be looked at","light fixture that was 20+ feet tall","did not have a ladder that tall"]},"Ci9DQUlRQUNvZENodHljRjlvT2pOR1pXVXdVWFJmZG5OaWIzZ3dXR2hqUlU1VGEzYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"A long-time repeat customer praises Destiny Electric's punctuality, politeness, and professionalism, highly recommending them for all electrical needs.","key_phrases":["arrived on time","very polite and professional","used this company many times over the years","highly recommend them for all your electrical needs"]},"Ci9DQUlRQUNvZENodHljRjlvT2xsTFRXVnRTVXR5WjFkQ1JUVlJaVlJTY2taSlMxRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication"],"entities":{"technicians":[],"services":["wiring-repair","outlet-repair"],"problems":["faulty-wiring","faulty-outlets"]},"one_line_summary":"Customer highly recommends Destiny Electric for their professional and communicative approach to repairing home wiring and outlets.","key_phrases":["exceptional job repairing the wiring and outlets","professional, clear in their communication","results were excellent","highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNQZ3VIY1RnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","pricing","technical_knowledge","courtesy","communication"],"entities":{"technicians":[],"services":["fan-installation"],"problems":[]},"one_line_summary":"Customer praises timely arrival, reasonable pricing, expert knowledge, and polite service after a beautiful new fan installation.","key_phrases":["On time","Reasonable costs","Expert knowledge","new fan is gorgeous"]},"Ci9DQUlRQUNvZENodHljRjlvT20xVVZGRmZRMUJoYm1WclJGVkpXRGxKWWt4Uk5HYxAB":{"sentiment":"positive","sentiment_score":0.55,"aspects_mentioned":["responsiveness","problem_resolution","professionalism","communication"],"entities":{"technicians":[],"services":["maintenance-work-order"],"problems":["maintenance-closet-left-unlocked-after-work-completed"]},"one_line_summary":"Destiny Electric responded promptly and completed the work, but technicians left a maintenance closet unlocked, posing a potential security risk.","key_phrases":["prompt in responding","forgot to lock the maintenance closet","could have led to some very serious, unintended consequences","would encourage anyone to use them"]},"Ci9DQUlRQUNvZENodHljRjlvT2tsQmFYZEdWRmg2Y0ZCTGNHcFViM0p0UjBneWFWRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for exceptional work and honest integrity, and looks forward to future business.","key_phrases":["very exceptional work","honest integrity","highly recommend","look forward to doing more business"]},"ChZDSUhNMG9nS0VJWHh5YTNzZ1BpaVRBEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","communication","cleanliness"],"entities":{"technicians":["Robert"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Technician Robert was praised for being thorough, professional, communicative, and neat during the completed electrical work.","key_phrases":["thorough and professional","explained exactly what he was doing","neat and efficient","reviewed the completed work"]},"Ci9DQUlRQUNvZENodHljRjlvT2xWc1J6bE9OamxtUW5RMlYwaHpSWGRxYzJ0TWQyYxAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for having a very professional team.","key_phrases":["Very professional team"]},"ChZDSUhNMG9nS0VJQ0FnSURqNXVxV1hnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","professionalism","problem_resolution"],"entities":{"technicians":[],"services":["electrical-outlet-repair","wiring-repair","transformer-repair","dock-lighting-repair","lightning-strike-damage-restoration"],"problems":["lightning-strike-knocked-out-electrical-outlets-wiring-transformer-and-dock-lights"]},"one_line_summary":"A repeat customer praises Destiny Electric's knowledgeable and reliable crews for successfully restoring complex electrical damage caused by a lightning strike.","key_phrases":["complicated job on several electrical outlets and wiring","knocked out due to a lightning strike","very knowledgeable and efficient","honest, trustworthy and reliable"]},"Ci9DQUlRQUNvZENodHljRjlvT2xCTlFVNWFabXR1UkZCNlUwVkxOVVJLY0dWa2JHYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","technical_knowledge","cleanliness"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer received a same-day quote, skilled technicians completed the work, and left the area cleaner than they found it.","key_phrases":["initial quote on same day I called","very knowledgeable technicians","Left work area cleaner than they found it"]},"Ci9DQUlRQUNvZENodHljRjlvT25Ca2R6Uk9VVVpDWlUxUllYZDVka1ExYzBaMGFsRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["scheduling","punctuality","courtesy","technical_knowledge"],"entities":{"technicians":[],"services":["smart-home-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for quick scheduling, on-time arrival, and a friendly, knowledgeable crew experienced with smart home equipment.","key_phrases":["Appointment was set up quickly","arrived on time","Friendly and knowledgeable crew","Knowledgeable with smart equipment for the home"]},"Ci9DQUlRQUNvZENodHljRjlvT2tSdVVIUjFUV3R3ZUZkTlUxZHRlV3d6UTFScWMxRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["problem_resolution","punctuality"],"entities":{"technicians":[],"services":["bathroom-switch-repair"],"problems":["bathroom-switches-issue"]},"one_line_summary":"Destiny Electric quickly and efficiently resolved an issue with bathroom switches.","key_phrases":["quickly and efficiently resolved","bathroom switches","issue resolved"]},"ChdDSUhNMG9nS0VJQ0FnSUM5OWZhWHBRRRAB":{"sentiment":"positive","sentiment_score":0.75,"aspects_mentioned":["punctuality","cleanliness","professionalism"],"entities":{"technicians":[],"services":["electrical-contracting"],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for punctuality and quality work, noting a minor cleanup issue that was resolved.","key_phrases":["On time and quality work","Missed some clean up but took care of it","My fifth project with Destiny","Good contractor"]},"Ci9DQUlRQUNvZENodHljRjlvT21aWFZuVTVPRGhCZFRSTGJDMTFObkZrU214TGFGRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["problem_resolution"],"entities":{"technicians":["Shane"],"services":["electrical-troubleshooting"],"problems":["electrical-issues"]},"one_line_summary":"Technician Shane successfully resolved the customer's electrical issues to their great satisfaction.","key_phrases":["amazing job","solving our electrical issues","Shane did an amazing job"]},"Ci9DQUlRQUNvZENodHljRjlvT25vMWNXUnNhV05WYnpKSGMzQkVjbkptY1ZoYVMwRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","courtesy","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises the electrician for being efficient, skilled, and courteous, and would use Destiny Electric again.","key_phrases":["efficient, skilled and courteous","would definitely use their services again"]},"Ci9DQUlRQUNvZENodHljRjlvT2xSMmRtNDJabmRGYldOeFZreGFVWEZKVDFvNU9XYxAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being highly responsive to client needs and delivering professional services.","key_phrases":["very responsive to needs of the client","providing professional services"]},"Ci9DQUlRQUNvZENodHljRjlvT25SdGJtRmZZVXBaWDFnM01FUk5YMWRQWld4ck5rRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing","professionalism","problem_resolution"],"entities":{"technicians":[],"services":["chandelier-installation"],"problems":["broken-arm-on-chandelier-light-fixture"]},"one_line_summary":"Destiny Electric waived the service charge after a chandelier installation couldn't be completed due to a broken fixture arm, impressing the customer.","key_phrases":["They were wonderful","hang a chandelier","arm on the light was broken","never charged me for the visit"]},"Ci9DQUlRQUNvZENodHljRjlvT2pSVFIyVmxZa0ZOU1hwcFRuUXhkRTgzUVVWclVrRRAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["electrical-box-replacement","light-fixture-repair"],"problems":["broken-wall-box-for-light-fixture"]},"one_line_summary":"Technician quickly and efficiently replaced a broken electrical wall box for a light fixture, earning the customer's repeat business.","key_phrases":["replaced the box","completed quickly and efficiently","will def use them for future work"]},"Ci9DQUlRQUNvZENodHljRjlvT2pKeFNWQnZMVlpPWldnMVJFUmhYMDE1VGpGNUxWRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was very impressed with the team's work and plans to hire Destiny Electric again for future projects.","key_phrases":["did a great job","Very impressed","use your company again next year","some projects"]},"Ci9DQUlRQUNvZENodHljRjlvT21aR05YVnFUR2RpWWtremFUQkNNMnhMTjNWUmFYYxAB":{"sentiment":"positive","sentiment_score":0.7,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer left a brief but positive review praising the people at Destiny Electric.","key_phrases":["Great people"]},"Ci9DQUlRQUNvZENodHljRjlvT2t0ME5XdzRTMWx5YkdoT09YUjVlRkZvVDFWMk1rRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Steven"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer had a great experience with Steven and the Destiny Electric team, praising their professionalism and thorough quality assurance checks.","key_phrases":["great experience","very professional","excellent work","quality assurance checks"]},"Ci9DQUlRQUNvZENodHljRjlvT25NM1FuRnZSWEpoT1ZwVWF6VXhOemhpTkVoc05VRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["electrical-issues"]},"one_line_summary":"Customer praised Destiny Electric for same-day service, excellent work, and reasonable pricing after a weekend electrical issue.","key_phrases":["able to come out that day","Excellent service","price was very reasonable","will be using them again"]},"Ci9DQUlRQUNvZENodHljRjlvT25oQ1dGOVJlVU5WZWpaSlRVeGFRalpEV25RdGEyYxAB":{"sentiment":"positive","sentiment_score":0.75,"aspects_mentioned":["courtesy"],"entities":{"technicians":["Steve"],"services":[],"problems":[]},"one_line_summary":"Customer had a positive experience with Steve and the crew and discussed potential future projects.","key_phrases":["Steve and the guys were great","possibility of some projects coming up"]},"Ci9DQUlRQUNvZENodHljRjlvT2pGZmVreEZkRFF0YzFKQlIyaEVhVzV5VG5wNVNWRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","pricing","punctuality","technical_knowledge","cleanliness","communication","problem_resolution"],"entities":{"technicians":["Nathan","Travis"],"services":["chandelier-installation","ceiling-fan-replacement","outlet-repair"],"problems":["non-working-outlet-caused-by-hidden-outlet-feeding-the-circuit"]},"one_line_summary":"Customer praises Destiny Electric for transparent phone quoting, on-time professional installation of two chandeliers, and expert diagnosis and repair of a faulty outlet.","key_phrases":["clear, exact quote over the phone","arrived on time, were knowledgeable, efficient, and meticulous","identified the problem quickly and confidently","true expertise, fair pricing, and excellent service"]},"ChZDSUhNMG9nS0VJQ0FnSURfNXN5dlp3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","professionalism","courtesy","cleanliness"],"entities":{"technicians":[],"services":["closet-lighting-installation","govee-lights-installation"],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric's skilled, professional, and courteous technicians for neat closet and GoVee light installations.","key_phrases":["incredibly skilled, professional, polite, courteous, and fast","used them twice now and both times they were the best","work is neat and aesthetically pleasing","recommend them for all your electrical needs"]},"Ci9DQUlRQUNvZENodHljRjlvT200emNIWlBPV1JaUlc5a1pEQkxPVFpaYjNsRGFVRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","communication","technical_knowledge"],"entities":{"technicians":[],"services":["laundry-room-lighting-installation","outdoor-floodlight-wiring","electrical-power-installation"],"problems":["no-existing-light-in-laundry-room","insufficient-power-for-google-nest-floodlight"]},"one_line_summary":"Customer is highly satisfied with Destiny Electric's professional and knowledgeable installation of a laundry room light and power for a Google Nest floodlight.","key_phrases":["excellent job at my home","great attention to detail","Communication was clear throughout the process","knowledgeable and reliable"]},"Ci9DQUlRQUNvZENodHljRjlvT2pORWQyaG5VV1pKY1Vkd1ZsTk5lbUZJTkVGcFEwRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","courtesy","responsiveness","problem_resolution"],"entities":{"technicians":["Nickolas","Joshua"],"services":["electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer praises technicians Nickolas and Joshua for their professionalism, courtesy, and quick same-day response to fix an electrical issue.","key_phrases":["truly the most professional, pleasant and very respectful","here on a short notice to fix my issue","cannot say enough nice things about this company","thankful to my neighbor recommending Destiny Electric"]},"Ci9DQUlRQUNvZENodHljRjlvT2pZelVERmZWVjl5Wmsxd1YxZHlOR2RzTFhkd2RYYxAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["scheduling","pricing","professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-conduit-removal"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for quick scheduling, great pricing, professionalism, and a complimentary conduit removal.","key_phrases":["got me on the schedule right away","great price","extremely professional","removed some old electrical conduit at no charge"]},"Ci9DQUlRQUNvZENodHljRjlvT2tGU1ZtVmlUSEpCZFhwblkwTlpXalpxY1hCRVdtYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer expresses consistent satisfaction with Destiny Electric as a company.","key_phrases":["Always a great company","great company to work with"]},"Ci9DQUlRQUNvZENodHljRjlvT21WWmNYcEtRVVZhUWpoak9GbGpUVE51TlVoaFNWRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had a great experience and highly recommends Destiny Electric.","key_phrases":["Great experience","Highly recommend"]},"Ci9DQUlRQUNvZENodHljRjlvT2tKTFRXbElVMjVuWm5oNVEwdHlZMWhKVWt4UlpYYxAB":{"sentiment":"neutral","sentiment_score":0.1,"aspects_mentioned":["scheduling","professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":["scheduling-difficulties","technicians-arriving-a-day-early-on-two-occasions"]},"one_line_summary":"Customer experienced repeated scheduling problems with early arrivals but praised the team's professionalism and friendliness.","key_phrases":["Lots of trouble with scheduling","came a day before the scheduled date","professional and friendly team"]},"Ci9DQUlRQUNvZENodHljRjlvT25aclJXdDJUak5XY21ONGFuZE9RbEEwUVVSTE5sRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer left a brief but enthusiastic five-star review praising the service as fantastic.","key_phrases":["fantastic service"]},"Ci9DQUlRQUNvZENodHljRjlvT25VeU0xbFZiVVYwU3pGS1JuWTRNRXRCTTJ0WE1rRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":["needed-a-new-reliable-electric-company"]},"one_line_summary":"Customer found Destiny Electric to be exactly as advertised and plans to use them for all future electrical projects.","key_phrases":["as advertised","reviews were correct","all future projects","big and small jobs"]},"Ci9DQUlRQUNvZENodHljRjlvT2xoU2NXRlljMTlZUTBWWUxXOVVWbHBuWHpoZlZWRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Alex","Logan","Nick"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises three technicians — Alex, Logan, and Nick — for doing a fine job and being pleasant to work with.","key_phrases":["did a fine job","very pleasant","great work","appreciate it very much"]},"Ci9DQUlRQUNvZENodHljRjlvT214UlVrRkdkelZuZDFsaVFVRkdWRmh2YkhnNWVGRRAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["technical_knowledge","pricing"],"entities":{"technicians":["Steven"],"services":["electrical-diagnosis"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Steven and his partner quickly diagnosed the electrical problem at a fair price.","key_phrases":["diagnosed the problem fast","price was right","did a great job"]},"ChZDSUhNMG9nS0VKcmpsdExvcExYYk5REAE":{"sentiment":"negative","sentiment_score":-0.3,"aspects_mentioned":["pricing","courtesy"],"entities":{"technicians":[],"services":["ground-light-replacement"],"problems":["overpriced-service-for-small-job"]},"one_line_summary":"Customer found the technicians courteous but was shocked by the high cost of replacing two small ground lights.","key_phrases":["price blew me away","expected about half of that","two small ground lights replaced","Men were very nice"]},"Ci9DQUlRQUNvZENodHljRjlvT21oMGNHVjZOa1JpTjNOcWFYVXhUbUp0ZDJKelVHYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","technical_knowledge","courtesy","professionalism","pricing"],"entities":{"technicians":["Jeremy","Austin"],"services":["electrical-services"],"problems":[]},"one_line_summary":"Jeremy and Austin delivered on-time, knowledgeable, courteous, and highly professional service at a great price.","key_phrases":["on-time","highly professional","knowledgeable","great services and price"]},"Ci9DQUlRQUNvZENodHljRjlvT2taMmVETnZSR2RyUkZKNk9HOUxkR3RFYkZSTVJHYxAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"A loyal long-term customer expresses consistent satisfaction with Destiny Electric's services over the years.","key_phrases":["used Destiny for years","always been pleased with them","whenever we have needed an electrician"]},"Ci9DQUlRQUNvZENodHljRjlvT2tkeFNURlpWREZxUm1KaGRqQkRTRUp1YjNkRGRHYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Lanette had a great experience with Destiny Electric, praising their promptness and pleasant demeanor, and plans to use them again.","key_phrases":["super folks","fast on time","pleasant people","will definitely use again"]},"Ci9DQUlRQUNvZENodHljRjlvT2pseWEzcFBSMGxLU2kxR01HaE5WSFZMVVVKUFVWRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being courteous, kind, and professional.","key_phrases":["very courteous","kind and professional"]},"ChdDSUhNMG9nS0VJQ0FnSUR2b0k3MDZnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["cleanliness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for clean, professional work completed by highly professional workers.","key_phrases":["very nice and clean","professional work","most professional workers"]},"ChdDSUhNMG9nS0VJQ0FnSURkLV9UMjlBRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer enthusiastically recommends Destiny Electric, praising the friendliness of their team.","key_phrases":["Awesome Company","Friendly team members","Highly recommended"]},"Ci9DQUlRQUNvZENodHljRjlvT2kwd1JUVnRPVFJRTms1Ulltc3pVbW93WW5OSGFYYxAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","punctuality","scheduling"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, on time, and respectful of their schedule.","key_phrases":["very quick, very professional","respectful of our schedule","arrived when they said they would","great service"]},"Ci9DQUlRQUNvZENodHljRjlvT25nd2JpMVVUVXhaUkRkTVpWTmhVbUY1VDNGNGNsRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer gives a brief but enthusiastic 5-star endorsement of the technician.","key_phrases":["Awesome tech"]},"Ci9DQUlRQUNvZENodHljRjlvT25sdFR6ZEhPVUp6VWxKRk5GSlJVek5pTlUxc2IxRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for completing the job quickly and at a reasonable price.","key_phrases":["Great job","in and out in under an hour","very reasonable"]},"Ci9DQUlRQUNvZENodHljRjlvT2xGUU5FbE9UMDV6VkRacmNsaGZhbkZGZFdZMFkwRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer had a great experience and plans to use Destiny Electric again, ending with holiday wishes.","key_phrases":["Service was great","definitely use again","blessed Christmas and happy new year"]},"Ci9DQUlRQUNvZENodHljRjlvT2kxT2VERTNWbDgyWVRCNGRtVndhazVsVm1scmFFRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Daniel"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Daniel and his partner for doing an excellent job.","key_phrases":["excellent job","daniel and his partner"]},"Ci9DQUlRQUNvZENodHljRjlvT2tOSlUwVXhZUzB5WTNOTVZWRjJWSHBUYW5KSFVVRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["problem_resolution","punctuality"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Customer praises Destiny Electric for fast, efficient service that resolved their issue.","key_phrases":["very fast and efficient","fixed my problem"]},"ChdDSUhNMG9nS0VJQ0FnSURyaDZhMXN3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praised the great service, workmanship, and excellent pricing from Destiny Electric.","key_phrases":["Great service and great workmanship","Excellent pricing","Ty for your services"]},"Ci9DQUlRQUNvZENodHljRjlvT2tFelUyWklPVFE0UkhCalVFMHhhVUptVkRocGIzYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","courtesy"],"entities":{"technicians":["Steven"],"services":["ring-doorbell-installation","smart-home-integration","remote-bell-installation"],"problems":["ring-doorbell-installation-and-smart-home-device-integration"]},"one_line_summary":"Technician Steven expertly installed a Ring doorbell, integrated it with an Echo Show and remote bell, and was praised for his helpfulness and desire to please.","key_phrases":["fabulous job installing the Ring doorbell","linking it to the Echo Show","really wanted to please","Very happy with them again"]},"Ci9DQUlRQUNvZENodHljRjlvT2tKRFltRlZlbmhhUjJvME1rczNia3cwZVdkMmRXYxAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer had an excellent experience with Destiny Electric, praising reasonable pricing and overall service quality.","key_phrases":["Excellent customer experience and service","Very reasonable","Will be using them in the future definitely"]},"Ci9DQUlRQUNvZENodHljRjlvT21Fd1VreDBOVWxGZUVWalUxVlZWMGhhT0hSRmNsRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","courtesy"],"entities":{"technicians":["Joshua"],"services":["electrical-troubleshooting","lighting-repair"],"problems":["flickering-lights"]},"one_line_summary":"Joshua successfully resolved a flickering lights issue that a previous electrician could not fix, impressing the customer enough to recommend Destiny Electric.","key_phrases":["flickering lights","fix the issue where a previous companies electrician was not able to","Pleasant to work with","Will recommend to anyone"]},"Ci9DQUlRQUNvZENodHljRjlvT2t4WmNHWnRiVlUyVWtSMldHZHZaR2hvY0dSUlVVRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was satisfied with professional work and fair pricing, and plans to use Destiny Electric again.","key_phrases":["Professional, great job","fair price","Will use them again"]},"Ci9DQUlRQUNvZENodHljRjlvT2xoaWRuVkZlVUprVTJJeWVuQkRkRk56UkV4WGNuYxAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their fast response time and consistent reliability.","key_phrases":["Great response time","very reliable"]},"Ci9DQUlRQUNvZENodHljRjlvT2psbmJXbHZYMFJHUTI4NFp6ZGZTbGg1Tm1ocU5rRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their quick response time and excellent work.","key_phrases":["Quick response time","excellent work","Thanks guys"]},"ChZDSUhNMG9nS0VJQ0FnSUQ3XzRLY0xREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their professionalism, promptness, and excellent communication.","key_phrases":["Professional and prompt","great communication","Can't recommend enough"]},"Ci9DQUlRQUNvZENodHljRjlvT25KVmVUUllkMTlHY2tORVkyWTRkV1ZGTWtkR2IyYxAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for consistently being on time and professional.","key_phrases":["Always on time","professional"]},"Ci9DQUlRQUNvZENodHljRjlvT21KSmVVVlRTWFJrV21OclFUSnJTVk5GYUVKTlJFRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["jacuzzi-electrical-hookup"],"problems":[]},"one_line_summary":"Customer is highly satisfied with Destiny Electric's work supplying power to their new jacuzzi.","key_phrases":["supplied power to my new jacuzzi","did an excellent job"]},"Ci9DQUlRQUNvZENodHljRjlvT2xaMWVIRklkWEZSYTJ4cFJVczBVVnB0YWtobE0xRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["communication","professionalism","pricing","responsiveness"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for quick turnaround, good communication, professionalism, and fair pricing.","key_phrases":["Quick turnaround","Good communication","Professional electrician","Fair price"]},"Ci9DQUlRQUNvZENodHljRjlvT2twVk9GQjZUMmxxUzFkTWNXUTRTbWg2YnpWT1ZrRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["problem_resolution"],"entities":{"technicians":[],"services":["electrical-service-call"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for completing the job efficiently in a single call.","key_phrases":["one call","job was done"]},"Ci9DQUlRQUNvZENodHljRjlvT25GT1QwVTNiV1UwVW1KSk5VSjZjbUpqVEhNMmJsRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","communication","technical_knowledge","courtesy","professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer is highly satisfied with Destiny Electric's knowledgeable staff, great pricing, and excellent customer service, and plans to use them again.","key_phrases":["price was great","excellent customer service","very knowledgeable","explained their process and expectations"]},"Ci9DQUlRQUNvZENodHljRjlvT2xOVVgxRnhiSFJvVm1jNFQwTlFTelkzUjNWMVoyYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Robert"],"services":["dimmer-switch-installation"],"problems":[]},"one_line_summary":"Robert efficiently and professionally installed a dimmer switch in the customer's dining area.","key_phrases":["Robert was great","Installed dimmer for my dinning area","efficient and very professional"]},"Ci9DQUlRQUNvZENodHljRjlvT201WlgyOWFjVGR4ZVVwUE5qVXpWWFZIVDFSd0xYYxAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","communication"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for always being available and responsive, and plans to use them again for future electrical needs.","key_phrases":["always the best","available right away","any of my questions or concerns","definitely use them in the future"]},"Ci9DQUlRQUNvZENodHljRjlvT2xab2FUbFhOM0IxUzFselRWSlpWVk0xWDJodlFYYxAB":{"sentiment":"negative","sentiment_score":-0.97,"aspects_mentioned":["pricing","problem_resolution","professionalism","technical_knowledge","communication"],"entities":{"technicians":[],"services":["electrical-panel-caps","fan-installation","outlet-installation"],"problems":["incomplete-work-panel-caps-never-installed","two-fans-stopped-working-after-installation","outlets-left-in-disarray","overcharged-for-work-not-completed"]},"one_line_summary":"Customer, a veteran's widow, paid over $1,500 for electrical work that was left incomplete, with panel caps never installed, fans failing, and outlets left in disarray.","key_phrases":["paid over $1500 for about 3 hours of work","caps on my electric panels..they were never done","didnt do half the work I paid them for","CROOKS"]},"Ci9DQUlRQUNvZENodHljRjlvT205aGRqVm9RVzE0TWxGNWRXNHRVWGs0WVdwcVUyYxAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["responsiveness","communication","pricing","problem_resolution"],"entities":{"technicians":[],"services":["fluorescent-to-led-fixture-replacement"],"problems":["outdated-fluorescent-lighting"]},"one_line_summary":"Customer was satisfied with responsive, communicative service and fair pricing for a fluorescent-to-LED fixture replacement.","key_phrases":["very responsive","communicated well","price was fair","job was completed to my satisfaction"]},"Ci9DQUlRQUNvZENodHljRjlvT2tsdFIzZGhTWFJDWWpKdFpHNURibEF5V2s5bk5WRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for consistently great work across multiple visits.","key_phrases":["used them many times","great 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the placement for safety"]},"Ci9DQUlRQUNvZENodHljRjlvT25sSmEzRkJjRjlaU1dsSVRHSjZTRVpRZVVjMGNGRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","courtesy","cleanliness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The team arrived on time, was friendly, cleaned up throughout the job, and verified their work upon completion.","key_phrases":["on time","cleaned up as they went","double checked their work","friendly"]},"Ci9DQUlRQUNvZENodHljRjlvT2kxcVpVUkhaRlZzUm5KR05HWTRjakpEV21SSE0yYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","courtesy","technical_knowledge","problem_resolution"],"entities":{"technicians":["Max"],"services":["electrical-diagnostics","electrical-troubleshooting"],"problems":["electrical-system-issue-requiring-diagnosis-and-troubleshooting"]},"one_line_summary":"Customer highly praises Destiny Electric and technician Max for professional, courteous service and expert diagnostics.","key_phrases":["highly professional, courteous and friendly","Max the tech was awesome","diagnosed and troubleshot my system","highly recommended"]},"Ci9DQUlRQUNvZENodHljRjlvT21oWFZXSm5UMkZNYUhaYVpsbzNUMEpxU1RNNVpIYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["cleanliness","professionalism"],"entities":{"technicians":[],"services":["ceiling-light-installation"],"problems":[]},"one_line_summary":"Customer is very happy with the ceiling light installation and the crew's cleanup afterward.","key_phrases":["service is great","installed two ceilings lights","cleaned up","couldn't be happier"]},"Ci9DQUlRQUNvZENodHljRjlvT2t0dk1sOVZhME4wY0dNd1ZYZFphRkJSTVVoUFZHYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric, praising their outstanding service.","key_phrases":["Outstanding service","fully recommend","Destiny electricians"]},"Ci9DQUlRQUNvZENodHljRjlvT25wSFMxZHhYMDlLWDNSSk1sSmhiV3QxU25WTU5IYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","punctuality","cleanliness"],"entities":{"technicians":[],"services":["electrical-work","home-electrical-service"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for completing home electrical work professionally, efficiently, and leaving the space clean.","key_phrases":["Very professional","done in a timely manner","cleaned up afterwards","Couldn't ask for better service"]},"Ci9DQUlRQUNvZENodHljRjlvT21OSVFYbHVkV1ExUkcxRlFuZFhRbXhKYmxOUmQxRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","cleanliness","professionalism"],"entities":{"technicians":["Robert"],"services":["electrical-panel-upgrade"],"problems":["outdated-home-electrical-panel"]},"one_line_summary":"Robert upgraded the customer's electrical panel while keeping them informed throughout, cleaning up afterward, and treating the property with respect.","key_phrases":["kept me informed throughout the upgrade","cleaned up the area","respectful to my property","settled on Destiny Electric"]},"ChZDSUhNMG9nS0VJQ0FnTUNRd2RYUFB3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","punctuality","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being honest, professional, and punctual.","key_phrases":["Great guys","Honest","professional","punctual"]},"Ci9DQUlRQUNvZENodHljRjlvT2pORmEzSlVOVUpGWDBRNVFWUmtiRzk2VkZsS1puYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The technicians communicated clearly, asked helpful questions, and offered alternative options to make the visit productive.","key_phrases":["wonderful about explaining what they were going to do","asking questions to make the visit as productive as possible","suggesting some alternative options going forward"]},"Ci9DQUlRQUNvZENodHljRjlvT2t0bGFVRlNNRFl3WWsxeVgxUmtRa2RmZFhkT1pXYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Bob"],"services":[],"problems":[]},"one_line_summary":"Customer had a great experience with technician Bob and would use Destiny Electric again.","key_phrases":["fantastic job","definitely use them again"]},"Ci9DQUlRQUNvZENodHljRjlvT2xsV2MxQnBkMlZpVDB4YWRUVnljalpQTnpGR2NXYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer gives a 5-star review praising the amazing quality and service provided by Destiny Electric.","key_phrases":["Amazing quality","amazing service"]},"Ci9DQUlRQUNvZENodHljRjlvT25OYVVUSm1XVWRxZDBKWVJVZFJRMEUxU1VOaWRHYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","problem_resolution","courtesy"],"entities":{"technicians":["Shane"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's owner Shane for standing behind his team's work and going out of his way to ensure customer satisfaction.","key_phrases":["owner stands behind the work of his people","Shane always does what is right for the customer","goes out of his way to ensure things are done to your satisfaction","great company to work with"]},"Ci9DQUlRQUNvZENodHljRjlvT2pKck1WOVFTRlJPYmw5d2RsUXdTbkJOWVdSWWVWRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","cleanliness","technical_knowledge","communication"],"entities":{"technicians":["Bobby"],"services":["new-home-electrical-installation","wiring"],"problems":[]},"one_line_summary":"Customer raves about technician Bobby's exceptional wiring work on a new home build, praising its cleanliness, professionalism, and attention to the customer's needs.","key_phrases":["he was stellar","amazed on how clean and professionally it was done","takes pride in his work","ask for Bobby to be the one who does the job"]},"Ci9DQUlRQUNvZENodHljRjlvT21GSk5FWnRPRTFxVVhSb05IcEhiVXQwTFRGTVNGRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","scheduling","punctuality"],"entities":{"technicians":[],"services":["electrical-installation","appliance-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professional, efficient, and schedule-accommodating service across a multi-step electrical installation project.","key_phrases":["above-and-beyond expectation","accommodate our schedule and the appliance delivery","done very quickly and professionally","absolutely recommend Destiny"]},"ChZDSUhNMG9nS0VJQ0FnTURvbk5fZ0hBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"The reviewer thanks Destiny Electric for consistently being available to help them and their clients.","key_phrases":["always being there to assist","assist me and my clients","Thank you, Destiny Electric"]},"Ci9DQUlRQUNvZENodHljRjlvT2tWQ2QyNUNhSFIwU2t4U2VIZDFSbXBTVTJaNFRIYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Will"],"services":["rv-hookup-installation","50amp-electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric as their go-to electrician after Will installed a 50amp RV hookup with great service and kindness.","key_phrases":["our go to","Awesome service with great employees","50amp RV hookup","very kind"]},"Ci9DQUlRQUNvZENodHljRjlvT25GeFQxWXdaVEJRTlZoM1RrMVNSbEl5UjNsRmNVRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","punctuality"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer's landlord used Destiny Electric and was very impressed with their fast, thorough, and knowledgeable service.","key_phrases":["fast and thorough","knew their stuff","amazing","so happy"]},"Ci9DQUlRQUNvZENodHljRjlvT2taVExXRnZWekpPYm0xUGFYUmFiR2t5ZWprd2RFRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["stove-removal","electrical-appliance-disconnection"],"problems":["needed-to-pull-out-drop-in-stove-for-countertop-installation"]},"one_line_summary":"Customer praises the team for promptly and professionally removing a drop-in stove ahead of a countertop installation, making the job look effortless.","key_phrases":["only electricians I will use","came promptly today","were so professional","made it look so easy"]},"ChdDSUhNMG9nS0VJQ0FnTUNndjVlSnZBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises the installers as highly knowledgeable and professional, enthusiastically recommending Destiny Electric to everyone.","key_phrases":["Great installers","Very knowledgeable","very professional","recommend them to everyone"]},"Ci9DQUlRQUNvZENodHljRjlvT2xCMmVsbDRRV3RRTkdWRk9HTlVWR2RqVURkck1IYxAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","courtesy","technical_knowledge","problem_resolution"],"entities":{"technicians":["Nathan"],"services":["electrical-service-call"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer Robert praises technician Nathan for his professionalism, courtesy, and knowledge in perfectly resolving his electrical issue, highly recommending Destiny Electric.","key_phrases":["all professional","handle my issue perfectly","very knowledgeable and answered all my questions","shout it from the mountain top"]},"Ci9DQUlRQUNvZENodHljRjlvT2xsNE1FOWlSSHBFVGtkbFMweDRVM0J1T1hSWFdVRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":["Logan"],"services":["ceiling-fan-repair"],"problems":["fan-not-working"]},"one_line_summary":"Technician Logan quickly repaired a ceiling fan to the customer's satisfaction.","key_phrases":["Logan was great","got the fan working in no time"]},"Ci9DQUlRQUNvZENodHljRjlvT2pSYVUyWnRRblF6UldJeVprWTJZakJLUkRkalZVRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","courtesy","technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["customer-caused-electrical-issue"]},"one_line_summary":"Customer praises Destiny Electric for being prompt, courteous, knowledgeable, and successfully fixing a self-caused electrical problem.","key_phrases":["Prompt, courteous","very knowledgeable and helpful","great job fixing my screw-up"]},"Ci9DQUlRQUNvZENodHljRjlvT2pGbmVWZDRVVmRWYzBoaGQwaG1NMHBsVkd0ZlRHYxAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["pricing","communication"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer was satisfied with Destiny Electric's fair pricing and consistent communication throughout the job.","key_phrases":["good service","fare price","good communication from start to finish"]},"Ci9DQUlRQUNvZENodHljRjlvT2tOR1MwRjRMVVpMYlZGTFdXZHJSVVZWVWtkT1QxRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","technical_knowledge","communication","responsiveness","punctuality","cleanliness","pricing","courtesy"],"entities":{"technicians":["Nicholas","Nathan"],"services":["electrical-service-upgrade","electrical-installation","permit-procurement"],"problems":["electrical-service-upgrade-needed"]},"one_line_summary":"Rachel praises Nicholas and Nathan for their professionalism, clear communication, fast estimate turnaround, on-time arrival, clean worksite, and fair pricing on an electrical service upgrade.","key_phrases":["professional, courteous, and highly skilled electricians","estimate turnaround time is an underrated part of the customer service process","arrived on time, with a permit, worked safely","Pricing was fair and transparent"]},"Ci9DQUlRQUNvZENodHljRjlvT21WaVZsWlhRWGRKVURWaFIyWXRiRTlOUlVoSFpVRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","professionalism","punctuality"],"entities":{"technicians":[],"services":["light-installation"],"problems":[]},"one_line_summary":"Customer praises the team for being nice, professional, and fast during a light installation and highly recommends Destiny Electric.","key_phrases":["very nice, professional and fast","installing the light","I appreciate them so much","would recommend Destiny Electric to anyone"]},"Ci9DQUlRQUNvZENodHljRjlvT25oMlpXNUxRbWMyU21oZlUxTnVPVlZ4ZVVaNFoxRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":["Robert"],"services":[],"problems":[]},"one_line_summary":"Technician Robert arrived promptly and was praised for being personable and efficient.","key_phrases":["within 15 minutes of 2 hour window","very personable and efficient","Very impressive"]},"Ci9DQUlRQUNvZENodHljRjlvT2t0TE1uWTJVM1ZZZWtnM1VtaHlTVUZUUzFac1JrRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The customer praises Destiny Electric as their go-to team, expressing high satisfaction with their work.","key_phrases":["Amazing team","great work","Always my go to"]},"Ci9DQUlRQUNvZENodHljRjlvT2xKWVdYbFJXR2hhUTFwRGNGZHNWamRIY0ZKdVVIYxAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for great work and excellent service.","key_phrases":["Great work","excellent service"]},"Ci9DQUlRQUNvZENodHljRjlvT2pGU1EzSm9RVUZhV1hWclIzZ3dXRmRCZVc1Wk5WRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["pricing","communication","technical_knowledge","courtesy","professionalism","cleanliness","responsiveness"],"entities":{"technicians":["Nick","Robert"],"services":["generator-interlock-installation","electrical-panel-work","garage-lighting-replacement","free-estimate"],"problems":["generator-hookup-setup","garage-lighting-replacement"]},"one_line_summary":"Customer praises Destiny Electric for competitive pricing, exceptional professionalism, and thorough service from estimate through completed generator interlock installation and garage lighting replacement.","key_phrases":["free estimate and detailed written estimate","walked me through the steps on how to hook up the generator","laminated instruction sheet","company culture based on fair pricing and outstanding customer service"]},"Ci9DQUlRQUNvZENodHljRjlvT21SamFWUm9VR0Z0TVVSMloyTXlXRXRRWm1wMllYYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being honest, dependable, and offering great pricing.","key_phrases":["Honest and dependable","Great price"]},"Ci9DQUlRQUNvZENodHljRjlvT2pjNGNGOTVhMDVqVjFveFFVRmplalE0VFdZMVExRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":["fan-installation","electrical-service"],"problems":[]},"one_line_summary":"Customer was thrilled with the team's effort and courtesy during a new home electrical service visit that included fan installation.","key_phrases":["absolutely adored the gentleman","did everything in their power","installed fans for us","will definitely be using them for future things"]},"ChdDSUhNMG9nS0VJQ0FnSUR0NDVtZXN3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Nick"],"services":["sub-panel-installation","shed-wiring","main-panel-swap","wire-run"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric after two successful projects including a sub panel, shed wiring, and a main panel swap.","key_phrases":["fantastic job running a sub panel","Nick and his guys are the best","A+ service","Highly recommend"]},"Ci9DQUlRQUNvZENodHljRjlvT21wUlFuRmtOell0Y2pNM2NrNVpjV1ZNUlRoT1ZWRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professional and exceptional service and plans to use them again.","key_phrases":["Professional and exceptional service","Will definitely use again"]},"Ci9DQUlRQUNvZENodHljRjlvT21sa1dqVlVaRWhmWlhwSlRGQmFUa0pSUkVsMVRVRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for great service and professionalism.","key_phrases":["Great service","Very professional"]},"Ci9DQUlRQUNvZENodHljRjlvT2twR1ZVazJNVVUxWDB0QlN6TkpURzFoYlZaclpuYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","communication","scheduling"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for timely, professional service and proactive appointment updates, naming them his go-to electrician.","key_phrases":["timely and professional service","updates as the scheduled appt. time gets close","my go-to for electrical work","recommend Destiny"]},"Ci9DQUlRQUNvZENodHljRjlvT2s1cVpHUnRja1IwZVhJMFgwZEpkR3BpY2xwQlpHYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Travis"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Travis and his helper for excellent work and plans to use Destiny Electric 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awesome"]},"Ci9DQUlRQUNvZENodHljRjlvT2w5TWVsTm9ORzlNV1ZGUVNqZFVSSFUyWjBobE1FRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","professionalism","problem_resolution","communication","courtesy"],"entities":{"technicians":["Nate","Travis","Jerry"],"services":["wired-camera-installation","doorbell-installation","flood-light-installation","switch-bypass","led-motion-sensor-installation"],"problems":["additional-flood-light-on-same-switch-as-camera-flood-light","old-battery-arlo-camera-system-replacement"]},"one_line_summary":"Customer praises Nate, Travis, and Jerry for expertly installing a wired Ring camera system and resolving an unexpected switch conflict during the project.","key_phrases":["outstanding-very personable and competent","perfectly managed by Travis and Jerry","very competent and helpful with getting everything up and running","I will never again have a battery camera system"]},"Ci9DQUlRQUNvZENodHljRjlvT2pscFNsOW5URFE0VFRWdk5sVnRabGRoYlhsNlFWRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","courtesy","professionalism"],"entities":{"technicians":["Robert"],"services":["electrical-services"],"problems":[]},"one_line_summary":"Repeat customer praises Robert's efficiency and personable nature, citing fair prices and great customer service from Destiny Electric.","key_phrases":["efficient and personable","fair prices","great customer service","will continue to use them"]},"Ci9DQUlRQUNvZENodHljRjlvT21welIyMHlPV1paT0c5Q2NGWnFSMnRLV21oR1MzYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["ceiling-fan-box-installation","light-retrofitting"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for excellent work installing ceiling fan boxes and retrofitting lights, highlighting professional employees.","key_phrases":["did an excellent job","Very professional employees","install some boxes for ceiling fans","retro fit some lights"]},"Ci9DQUlRQUNvZENodHljRjlvT2w5MU9IcGxWRVF0VlhaUGFuRnRaWHBwWDJORmJrRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The technician was praised for being nice, polite, and efficient during the service visit.","key_phrases":["very nice, polite","efficient","5-star experience"]},"Ci9DQUlRQUNvZENodHljRjlvT2xBeFJEWkZSRXhpZVROdVVWVkNTWEYwZW1Ob1pFRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the technicians for being fast, professional, friendly, and patient with many questions.","key_phrases":["fast, professional and friendly","answered my million questions with patience","heartily 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anytime"]},"Ci9DQUlRQUNvZENodHljRjlvT21kWmEzTlNTVTVaZFRWUFMweFJjWGRMVm1sR2RsRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":["Nick","Joe","Matt"],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Nick, Joe, and Matt completed multiple electrical projects quickly and professionally, earning the customer's unconditional repeat business.","key_phrases":["fantastic job on multiple projects","Quick, professional, and extremely hard working","soaring temperatures","no need to check other companies"]},"Ci9DQUlRQUNvZENodHljRjlvT2xBeE9VNDFaRTE2UkhRME9XTktTRkZDWjJwalpuYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["ev-charger-installation","50-amp-receptacle-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for prompt, professional installation of an industrial-grade EV 50-amp receptacle and notes using them for all electrical needs.","key_phrases":["prompt, dependable","quality job installing an industrial grade EV 50-amp receptacle","professional company with a great reputation","use them for all my electrical needs"]},"Ci9DQUlRQUNvZENodHljRjlvT25OQmRtUTJiVU5oY1hSNk9HOVhaRzlhTUVsRk5WRRAB":{"sentiment":"positive","sentiment_score":0.78,"aspects_mentioned":["cleanliness","professionalism","technical_knowledge"],"entities":{"technicians":["Alex"],"services":["circuit-installation","pump-wiring"],"problems":["new-circuit-needed-for-pump"]},"one_line_summary":"Alex and his coworker from New York professionally installed a new circuit for a pump and cleaned up afterward.","key_phrases":["clean up the mess","worked great as a team","install a new circuit for a pump","coworker from New York"]},"Ci9DQUlRQUNvZENodHljRjlvT2tsRWMxTnJWMWRYY21JMmJXZzFaRUpQYkZWc1dWRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for doing a great job quickly and efficiently.","key_phrases":["Great job","Fast and efficient"]},"Ci9DQUlRQUNvZENodHljRjlvT2pObFdtVkdSSGxmY1drMGFXWmZUbFJ6TTNoUWNIYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism","scheduling"],"entities":{"technicians":[],"services":["commercial-electrical-service"],"problems":["needed-weekend-service-for-a-business"]},"one_line_summary":"Destiny Electric arrived on time, worked efficiently, and accommodated a Saturday service call for a business customer.","key_phrases":["showed up on time","were efficient and did a great job","Needed it done on Saturday","very accommodating"]},"Ci9DQUlRQUNvZENodHljRjlvT2xaZldqVkpZMk5HVEdOVlJHVmhUUzFtUkRGVGEyYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":["Shane"],"services":["tesla-wall-charger-installation","ev-charger-installation"],"problems":[]},"one_line_summary":"Shane and his associate professionally installed a Tesla wall charger in a timely manner, earning a strong recommendation for Destiny Electric.","key_phrases":["very professional","installed my Tesla wall charger in a timely manner","highly recommend Destiny Electric"]},"Ci9DQUlRQUNvZENodHljRjlvT2kxeVJDMVlMVFF6V2xoR2EyMUtObWRHYlZneWMwRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Joe","Matt"],"services":[],"problems":[]},"one_line_summary":"Customer praises Joe and Matt for doing a fantastic job.","key_phrases":["fantastic job","Joe and Matt"]},"Ci9DQUlRQUNvZENodHljRjlvT21kdmMzUkdRbEYyTUcxTVUybHhXbmt5UWpKMWVFRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge","courtesy"],"entities":{"technicians":["Alex","Logan","Shane"],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Technicians Alex and Logan delivered outstanding work while consultant Shane provided excellent guidance, earning a strong recommendation.","key_phrases":["beautiful job","going above and beyond to meet our needs","pleasure to consult with","provided excellent guidance"]},"Ci9DQUlRQUNvZENodHljRjlvT2pSRGNEQlpRVU5XVFY5YWRFNW1OVU14VVVjemRHYxAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The customer had a positive experience working with the Destiny Electric team.","key_phrases":["great to work with"]},"Ci9DQUlRQUNvZENodHljRjlvT2toT1VFTnlOalkyTlc5MVEwZDBlRFZST1VwM1NHYxAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","problem_resolution","punctuality"],"entities":{"technicians":[],"services":["electrical-panel-upgrade"],"problems":["electrical-panel-needed-upgrade-to-meet-home-insurance-requirement"]},"one_line_summary":"Customer praises Destiny Electric for efficiently and professionally completing an urgent electrical panel upgrade required for home insurance compliance.","key_phrases":["Excellent, efficient and professional","urgent electrical panel upgrade","meet the home insurance requirement"]},"Ci9DQUlRQUNvZENodHljRjlvT2t0TlNrNUJaa0pDY2tGdWJYbzNUWGs0ZFc5QlVHYxAB":{"sentiment":"positive","sentiment_score":0.65,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":["Bobby"],"services":["ev-charging-outlet-installation","50-amp-circuit-installation"],"problems":[]},"one_line_summary":"Customer praises Bobby's installation work on a 50-amp EV charging circuit but wishes an industrial-grade NEMA 14-50 receptacle were the standard device used.","key_phrases":["great job installing a 50 amp circuit","EV charging outlet","Bryant or Hubbell industrial grade 9450 EV NEMA 14-50 receptacle","standard install device"]},"ChZDSUhNMG9nS0VJQ0FnSUQ3dzhtRFF3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","punctuality","courtesy","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their excellent communication, punctuality, courtesy, and cleanliness.","key_phrases":["Destiny Electric is awesome","Excellent communication","show up when they say","leaves no mess"]},"Ci9DQUlRQUNvZENodHljRjlvT21GYVVVTjVkVWhCTWs1VlVWZEhXRGxxTW1KelUxRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for same-day service and professional, thorough repair work.","key_phrases":["Same day service and repair","Professional and thorough"]},"Ci9DQUlRQUNvZENodHljRjlvT2xaMU1EVk5OamRGYWtOalFsTXRYM1pHVURaemNXYxAB":{"sentiment":"positive","sentiment_score":0.6,"aspects_mentioned":[],"entities":{"technicians":[],"services":["pool-pump-timer-installation"],"problems":[]},"one_line_summary":"Customer had a pool pump timer installed by Destiny Electric.","key_phrases":["installation of pool pump timer"]},"Ci9DQUlRQUNvZENodHljRjlvT21oVFJURXRkV3gxTkRKcWFsRkxSRTFMUmtKT05uYxAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","communication","cleanliness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Technician arrived on time, communicated clearly throughout the job, and left the home clean and secure.","key_phrases":["on time","great communication about the job steps and progress","cleaned up all the after debris","home was safe and secure before leaving"]},"Ci9DQUlRQUNvZENodHljRjlvT2tsRFJXWkRVamxWVUhwbllYY3lMVWhVY1hCemIzYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Joe"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Long-time customer praises Destiny Electric as their go-to for electrical work and highlights Joe as an excellent representative.","key_phrases":["always been my go to for electrical work","never been disappointed","excellent representative for the company"]},"Ci9DQUlRQUNvZENodHljRjlvT2xsTVoyb3pOSEl3Tm5SWE1FMVBXa2RRU1hoS1kyYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their professionalism and helpfulness.","key_phrases":["Very professional","helpful","highly recommended"]},"Ci9DQUlRQUNvZENodHljRjlvT2xSVFZXdGFlVXM0YW5sbVpuTkJkVUUzVW1KUE5WRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","communication","cleanliness"],"entities":{"technicians":["Stephen","John"],"services":["electrical-project-installation"],"problems":[]},"one_line_summary":"Technicians Stephen and John were punctual, professional, communicative, and left the work area clean.","key_phrases":["on time and very professional","great job in explaining the project","cleaned up after their work","crew of Stephen and John"]},"Ci9DQUlRQUNvZENodHljRjlvT25CQ1JrVllZVGh5YkRsZlRGODBSVlpFY25sRGVFRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","technical_knowledge","courtesy"],"entities":{"technicians":["Steven","John"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praised technicians Steven and John for being friendly, professional, and knowledgeable.","key_phrases":["really liked Steven and John","friendly professional","knew what they were doing","good service"]},"Ci9DQUlRQUNvZENodHljRjlvT2xwYWFHaHhSMGxvYlRsemNEbFVjVlZMYm14V2JtYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises both technicians for being professional, courteous, and knowledgeable.","key_phrases":["professional and courteous","knew exactly what to do","Great job"]},"Ci9DQUlRQUNvZENodHljRjlvT21odGIyaEpaWEJGVTJSclEzTnJPVXBrV0VWR2FHYxAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for quick and efficient service.","key_phrases":["Quick and efficient","thank you for your service"]},"Ci9DQUlRQUNvZENodHljRjlvT2xKaFNYUlRZVkozYmpOeWVXVjBSRlZZYmtwcFpVRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","courtesy","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for arriving on time and providing friendly, professional service.","key_phrases":["on time","friendly","professional service"]},"ChdDSUhNMG9nS0VJQ0FnSUNuZ1p6QjhRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Technician arrived on time and completed the work as expected, earning a 5-star rating.","key_phrases":["Arrived on time","work was as expected","5 Stars"]},"ChZDSUhNMG9nS0VJQ0FnSURHa3NHM2N3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for consistently top-notch electrical work.","key_phrases":["always top notch","any electrical work you need done"]},"ChdDSUhNMG9nS0VJQ0FnSURScDh1Qnl3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","communication","responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Technicians arrived early, kept the customer well informed, answered all questions, and completed the job quickly, earning a strong recommendation.","key_phrases":["Arrived earlier then scheduled","Kept me well informed","Answered all my questions","performed the job very quickly"]},"ChZDSUhNMG9nS0VJQ0FnTUNvcUxuZlBBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is extremely pleased with the results of Destiny Electric's work.","key_phrases":["Great work","Extremely pleased with the 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installing a Generac generator, updating workshop electrical, and wiring an outdoor kitchen.","key_phrases":["We love Destiny Electric","put in a Generac generator","updated electrical in our workshop","We wouldn't call anyone else"]},"Ci9DQUlRQUNvZENodHljRjlvT2xGZmNYVlhNVFUxU0RWbllXTTVlSGt4VVVsaE0xRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","technical_knowledge","professionalism","courtesy"],"entities":{"technicians":["Josh","John"],"services":["alumiconn-installation","electrical-work"],"problems":[]},"one_line_summary":"A realtor praises Josh and John for their hard work, fair pricing, no junk fees, and knowledgeable service on alumiconn installation and other electrical work in a large home.","key_phrases":["fair fair price! No junk fees","knowledgeable and trustworthy","happy to work for their company","will definitely keep this company handy for a recommendation"]},"ChZDSUhNMG9nS0VJQ0FnTUNBLTdheVpREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer gives a glowing 5-star endorsement, calling Destiny Electric a wonderful company.","key_phrases":["can't ask for better","wonderful company"]},"Ci9DQUlRQUNvZENodHljRjlvT213NWRUWlRiRTFaUVV0bldGb3lNR3AyYVRSWFprRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["punctuality","courtesy","technical_knowledge","professionalism","problem_resolution"],"entities":{"technicians":["Daniel","Billy"],"services":["under-counter-lighting","ceiling-fan-installation","coach-light-installation"],"problems":[]},"one_line_summary":"Daniel and Billy arrived on time and flawlessly completed under-counter lighting, ceiling fans, and coach light installations, impressing the customer with their professionalism and pride in their work.","key_phrases":["right on time","installation job was over the top","pride he took in his work","installed to perfection"]},"Ci9DQUlRQUNvZENodHljRjlvT2pKelJXZzJVR1I2Vldsd1kyNDRORUpmYmw5SVMxRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer found Destiny Electric to be prompt, professional, and reasonably priced.","key_phrases":["Prompt","professional","reasonably priced"]},"Ci9DQUlRQUNvZENodHljRjlvT2xWUlRHVm9iV1F0UlZnM2NHSnNhekY1TTNaVWEwRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Technicians arrived earlier than expected, worked quickly and efficiently, and the service was affordable.","key_phrases":["fast efficient","earlier than we expected","great job","affordable"]},"Ci9DQUlRQUNvZENodHljRjlvT25JMGQxTmpjVlJrVHpsbFpUWTVOWFpaUTFKc1dtYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","punctuality"],"entities":{"technicians":["Travis"],"services":["electrical-panel-installation"],"problems":[]},"one_line_summary":"Travis and his associate efficiently installed a new electrical panel to the customer's great satisfaction.","key_phrases":["great job installing our new electrical panel","much less time than expected","very happy with their work","contact you for any future electrical needs"]},"Ci9DQUlRQUNvZENodHljRjlvT2poek4yOVphRFZGWDJWb2RYbEpZVEEyUmtaV01YYxAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","punctuality","communication"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's electricians for their professionalism, promptness, and communication, and plans to continue using them for future projects.","key_phrases":["professional and completed the task promptly","answered all question and concerns","recommend Destiny Electric","continue to use this company"]},"Ci9DQUlRQUNvZENodHljRjlvT2pKSlExaDVWSGRTZEhGSmMwTnNaMVV0UjBKWGNsRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":["Steven"],"services":[],"problems":[]},"one_line_summary":"Customer praises technician Steven for being knowledgeable, thorough, and taking pride in his work.","key_phrases":["Steven was excellent","very knowledgeable and thorough","takes pride in his work"]},"Ci9DQUlRQUNvZENodHljRjlvT2psNWVrWjRURlJVUVhZMVQwNTBRa2xmV2xWQ2JuYxAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["courtesy","professionalism","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the technicians for being friendly, professional, and discreet about the state of her home.","key_phrases":["friendly and professional","kindly ignored the messy house","gentlemen were friendly"]},"Ci9DQUlRQUNvZENodHljRjlvT2pKMWJsTmxhazEyWmpKdWFWVm9iVmgyTFVOaWVIYxAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","punctuality","problem_resolution","responsiveness"],"entities":{"technicians":[],"services":["panel-replacement","ev-charger-installation"],"problems":["inspection-noted-issue-after-panel-replacement"]},"one_line_summary":"Destiny Electric quickly completed a panel replacement and EV charger installation, and promptly resolved an inspection issue within hours.","key_phrases":["panel replacement","hard wire a car charger","quick and did a great job","came out a couple hours later and resolved the issue"]},"Ci9DQUlRQUNvZENodHljRjlvT2xWS2VHdzNaR3RQWHpJdGEwVmhUR2c1VG5oaVJuYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","communication","pricing","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer rates Destiny Electric as one of the best contractor experiences ever, praising their timeliness, communication, and reasonable pricing.","key_phrases":["best experiences I have had with a contractor to date","timely, communicative, and reasonable","made the project work a breeze","couldn't be happier"]},"Ci9DQUlRQUNvZENodHljRjlvT2xsRlRWWTRhMDlZVkhVNVpuVmtRalpYVVc1MmVYYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","cleanliness"],"entities":{"technicians":["Joseph","Matthew"],"services":["ceiling-fan-installation"],"problems":[]},"one_line_summary":"Joseph and Matthew did an outstanding job installing a ceiling fan and cleaning up, earning a strong recommendation for Destiny Electric.","key_phrases":["outstanding job installing my ceiling fan","clean up after","highly recommend Destiny Electric"]},"ChdDSUhNMG9nS0VJcmEtWUtFcm9UbDR3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Lisbeth","Joseph","Matt"],"services":[],"problems":[]},"one_line_summary":"Customer praises Lisbeth, Joseph, and Matt from Destiny Electric for a great job.","key_phrases":["Great Job!","Thank you Joseph and Matt","Lisbeth Mullen"]},"Ci9DQUlRQUNvZENodHljRjlvT21wUVVucHlZVU5pZVRaRFpsaGpiVE53ZDBoZlNGRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer enthusiastically recommends Destiny Electric for their great work and excellent pricing.","key_phrases":["Fantastic work","fabulous price","Highly recommend"]},"Ci9DQUlRQUNvZENodHljRjlvT2psQ2NURlVTRzF3WkZCaVNWaEZkMWxRTkdOUldFRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness","scheduling"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was impressed by Destiny Electric's immediate response to a Tuesday evening text and next-morning service visit.","key_phrases":["immediately got a response","team there on Wednesday morning","great company","sent a text on a Tuesday evening"]},"Ci9DQUlRQUNvZENodHljRjlvT2xjMlFVSm1RVUZMUnpWelpISTBkVlpJTVVSVGMxRRAB":{"sentiment":"positive","sentiment_score":0.65,"aspects_mentioned":["problem_resolution"],"entities":{"technicians":[],"services":["electrical-work"],"problems":["roots-obstructing-electrical-work"]},"one_line_summary":"Customer is satisfied with the completed work despite the challenge of dealing with many roots.","key_phrases":["did the work no complaints","even though there were alot of roots"]},"Ci9DQUlRQUNvZENodHljRjlvT2pKbmRXRjROV1ZtUzA5NVVGcFZWbUpqVTNwUVJWRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","scheduling","punctuality","professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being easy to work with, responsive, punctual, and professional, giving a strong recommendation.","key_phrases":["very easy to work with","answered the phone when called","arrived on time","friendly and professional"]},"Ci9DQUlRQUNvZENodHljRjlvT2xvd2EyaHZXa1I0TFdGRlVtc3hjVlpvY1VKa2RXYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric, praising the company for being clean, fast, and professional.","key_phrases":["clean, fast and professional","great company","highly recommended"]},"Ci9DQUlRQUNvZENodHljRjlvT2prNU4ycEZWRWQxYTFka01tZG5jVmhPWkhkaWFrRRAB":{"sentiment":"positive","sentiment_score":0.7,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer expresses appreciation for great service from Destiny Electric.","key_phrases":["Great Service","Appreciate it"]},"Ci9DQUlRQUNvZENodHljRjlvT2xsdmNqUkhiVXhpUzBoUlQzZDBWaTFMTkVkSFdYYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","courtesy","problem_resolution","pricing"],"entities":{"technicians":[],"services":["generator-diagnostics","breaker-box-repair","exterior-outlet-installation"],"problems":["issue-between-generator-and-breaker-box"]},"one_line_summary":"Customer praises knowledgeable and courteous techs who quickly resolved a generator/breaker issue and installed an exterior outlet at a fair price.","key_phrases":["very knowledgeable & very courteous","figured out the issue very quickly","install exterior outlet on my porch","Price was fair"]},"Ci9DQUlRQUNvZENodHljRjlvT25GdE4yRkNkVXBaV25aTlNIcDNhRTE0UjBKZk1XYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","technical_knowledge","communication","professionalism","courtesy","problem_resolution"],"entities":{"technicians":[],"services":["electrical-troubleshooting","wiring-inspection"],"problems":["electrical-issue-from-original-house-construction","faulty-wiring-installed-during-home-build"]},"one_line_summary":"Technicians quickly identified a construction-era wiring fault, answered all the customer's questions thoroughly, and were praised for their genuine care and professionalism.","key_phrases":["came out very quickly","actually cared about fixing my issue","went out of their way to help me understand","friendly, professional, and courteous"]},"Ci9DQUlRQUNvZENodHljRjlvT2tsR1IweEZkbVJuZDJNM2IwNWtTVEJrTlRndGNrRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","cleanliness"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer was very pleased with the professionally done work and thorough cleanup, and would recommend Destiny Electric.","key_phrases":["Service was excellent","professionally done","site was cleaned upon completion","would recommend"]},"Ci9DQUlRQUNvZENodHljRjlvT2pod056bGpiR1ZPWlhaQ1gxazBPV3haTTBoQ0xXYxAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","punctuality","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for excellent customer service, professionalism, and punctuality.","key_phrases":["Excellent customer service","very professional","punctual"]},"Ci9DQUlRQUNvZENodHljRjlvT2w4MVVYTnBZbEF3TUhsT2VUaGpWMGxuVkZkdk1GRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises excellent, fast, and knowledgeable service and highly recommends Destiny Electric.","key_phrases":["service was excellent","very fast and quick and knowledgeable","I recommend him highly"]},"ChdDSUhNMG9nS0VJQ0FnTUNJMXVhWHpnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Nathan"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Nathan for his professionalism and knowledge, giving Destiny Electric high marks for excellent work.","key_phrases":["excellent job","Nathan was a gentlemen","very knowledgeable","Great work Destiny"]},"Ci9DQUlRQUNvZENodHljRjlvT21oaGNEZFZTVmhITTI5bWNITTFNMjR4TTI4MVprRRAB":{"sentiment":"positive","sentiment_score":0.7,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer left a brief five-star review praising the quality of work done by Destiny Electric.","key_phrases":["Great work"]},"Ci9DQUlRQUNvZENodHljRjlvT25KR1MyTkRObGhLTTBGeU9HVnNZbUZoYTJvNWVsRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":["Billy"],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Technician Billy was professional and efficiently diagnosed and resolved the customer's electrical problem, earning a repeat-use recommendation.","key_phrases":["very professional when he arrived","went straight to work","found what the problem was and fixed it","would use Destiny Electric again"]},"Ci9DQUlRQUNvZENodHljRjlvT205R1pWSjNWR056T1RrMVNrUlNaMGxTWTFodE9XYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","responsiveness","professionalism","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their excellent knowledge, quick response times, and top-notch professional work.","key_phrases":["excellent knowledge and quick response times","work is top-notch","go out of their way to ensure everything is done right","Reliable, professional, and a pleasure to work with"]},"ChZDSUhNMG9nS0VJQ0FnSURNLTkyc0hBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for great work, clear communication, and recommends them as a reputable company.","key_phrases":["great job","explained everything","will definitely be using again","reputable electric company"]},"Ci9DQUlRQUNvZENodHljRjlvT2pOTlFXNDJWMGRmVG5wNVpWTlZRbUpCWjB4RFptYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was satisfied with punctual, professional service and would hire Destiny Electric again.","key_phrases":["On time","professional","great work","Would hire again"]},"Ci9DQUlRQUNvZENodHljRjlvT2xsQ1Z6SjJlamt3VFRSd2FYVTVWa1ZxTjJGTFFYYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","pricing","scheduling"],"entities":{"technicians":[],"services":["custom-electrical-work"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for quick response, reasonable pricing, and same-day estimate and completion of a custom request.","key_phrases":["Quick response","reasonably priced for my custom request","Estimate and work completed within hours","Couldn't have asked for better service"]},"Ci9DQUlRQUNvZENodHljRjlvT2sxa1RTMXZha2RzYm1WM09HNXBiMm8zZFc5V2MzYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer expresses strong gratitude for the Destiny Electric team's hard work and professionalism.","key_phrases":["extremely grateful","hard work and professionalism","destiny teams"]},"Ci9DQUlRQUNvZENodHljRjlvT2xka09YVkdSVzlIYUZCVloxZDVWVFJhYXpKVmVYYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["lighting-repair","electrical-troubleshooting","multi-project-electrical-work"],"problems":["incomplete-work-left-by-previous-electrician","non-functioning-lights"]},"one_line_summary":"Destiny Electric quickly resolved lighting issues and completed six projects that a previous electrician had left unfinished, leaving the customer thrilled.","key_phrases":["complete tasks that another electrician left incomplete","within 5 minutes they were able to troubleshoot","completed about 6 projects","thrilled with the results"]},"Ci9DQUlRQUNvZENodHljRjlvT21GNlFVSm5RM1JNWmswNGNYbDJNSFJGYWxnMVFWRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy","punctuality","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professionalism, courtesy, on-time arrival, and reasonable pricing.","key_phrases":["Professional and courteous","did a great job","arrived when they said they would","price was reasonable"]},"Ci9DQUlRQUNvZENodHljRjlvT2pCcmREQTBMVnBOUXpaU1dtUnFWVk14VUZaaGRuYxAB":{"sentiment":"neutral","sentiment_score":0.3,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["tv-dismount","electrical-outlet-removal"],"problems":["tv-removal-from-wall","electrical-outlet-removal"]},"one_line_summary":"Customer had their TV removed from the wall and electrical outlets taken out by Destiny Electric.","key_phrases":["Removed tv from wall","took out electrical outlets"]},"Ci9DQUlRQUNvZENodHljRjlvT2twYVdra3dVbTh5WW1SaFYzRmZZMlJ3U0RWelgzYxAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","pricing","responsiveness"],"entities":{"technicians":["Danny"],"services":["electrical-diagnostic"],"problems":["electrical-problem"]},"one_line_summary":"Danny quickly diagnosed the electrical problem the same day at a reasonable price.","key_phrases":["found my problem right away","reasonable price","coming out the same day","great job"]},"ChdDSUhNMG9nS0VJQ0FnSURVcEl6TTZRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-maintenance"],"problems":[]},"one_line_summary":"A property manager praises Destiny Electric for doing a great job and earning her trust for electrical maintenance at rental properties.","key_phrases":["does a great job","I trust them","electric maintenance issues","rental properties I manage"]},"Ci9DQUlRQUNvZENodHljRjlvT25GWldFdFRUMW8wTTFacVVVSkdWSFZRZWpCNGJWRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","problem_resolution","communication","professionalism"],"entities":{"technicians":["Travis"],"services":["tesla-charger-installation","circuit-repair"],"problems":["circuit-shorted-due-to-excessive-amperage-from-ev-charger"]},"one_line_summary":"Travis quickly installed a Tesla charger and the team went above and beyond by personally visiting the customer to explain a subsequent circuit issue.","key_phrases":["quick and simple","went outta their way to my front door","explained everything","will use again"]},"Ci9DQUlRQUNvZENodHljRjlvT25KcVRGQnBUSGczUWxkTVJWRllhbE5OZEdjNFJYYxAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["technical_knowledge"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"A repeat customer praises the knowledgeable technician who ensured everything worked properly.","key_phrases":["second time I have used Destiny Electric","Tech was knowledgeable","made sure all worked properly"]},"Ci9DQUlRQUNvZENodHljRjlvT213eWVGWnhVM0J2YW5FeFIwbElOMFJOWVRoeVRFRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["problem_resolution","professionalism"],"entities":{"technicians":[],"services":["electrical-troubleshooting"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer praises Destiny Electric for quickly diagnosing and resolving an electrical issue with impressive skill.","key_phrases":["Excellent service","figured out the issue","save the day like a boss"]},"Ci9DQUlRQUNvZENodHljRjlvT2xsaU1tSkxSRlZZTWtkWlQyZG1iV2M0ZVdkamExRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","pricing","technical_knowledge","communication","punctuality"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professionalism, fair pricing, knowledge, and prompt communication and completion of the job.","key_phrases":["Very professional","Fair pricing and very knowledgeable","notified me they were coming","I'd give them a 10 on a scale of 1-5"]},"Ci9DQUlRQUNvZENodHljRjlvT2pZM1N6ZENibEJIUTE5VGRIRnJWSEJrTUhKMWJXYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","courtesy","professionalism","pricing","communication","problem_resolution"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for punctuality, professionalism, fair pricing, constant communication, and exceptional problem-solving craftsmanship.","key_phrases":["very prompt","kept in the loop via phone or text and even Email","true problem solvers","Craftsmanship that goes above and beyond"]},"Ci9DQUlRQUNvZENodHljRjlvT25CNFpVdzJXblZJTnpKa05FVlBOWFp3WDFGMVlWRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the team for being professional, fast, and doing excellent work, and would recommend the company.","key_phrases":["great job","Very nice and professional","Worked very fast","excellent job"]},"Ci9DQUlRQUNvZENodHljRjlvT21Jd1ozRk5NelJ6U1RGS1VFNUNSRnBXTlVGWWFrRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric as a professional and honest company and plans to use them exclusively going forward.","key_phrases":["Very professional","honest people","great company","you're in my phone"]},"Ci9DQUlRQUNvZENodHljRjlvT21NelEwaHhNMWhNWTNCYWR6SmhMWEZqTlhSMFUwRRAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["pricing","communication","professionalism"],"entities":{"technicians":["Shane"],"services":["electrical-service"],"problems":["complex-electrical-job"]},"one_line_summary":"Customer had a great experience with Shane, who helped find cost-saving options for a complex job at a fair price.","key_phrases":["great experience","fair price for a complex job","cost saving options","Shane worked with me"]},"Ci9DQUlRQUNvZENodHljRjlvT204MWFubGhUa3BCVlZSQmVGaHBkVlZKVVRKWWIxRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","punctuality","professionalism","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["immediate-electrical-issue-requiring-urgent-assistance"]},"one_line_summary":"Customer praises Destiny Electric for their rapid 30-minute response to an urgent electrical issue and same-day professional service completion.","key_phrases":["arrived within 30 minutes from calling","completed the work the same day","very professional, honest and have quality work","only one I will use"]},"Ci9DQUlRQUNvZENodHljRjlvT2xaR1FXYzJRbGN4UkMxd09VOWZUazkwVUZCME9XYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","punctuality","communication","professionalism","courtesy","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-inspection","electrical-consultation"],"problems":["unspecified-electrical-concern"]},"one_line_summary":"The owner arrived promptly, was upfront about costs, communicated clearly, and explained the electrical issue in detail, earning a strong recommendation.","key_phrases":["upfront with all costs","arrived promptly","excellent with communications","explained what my issue was in detail"]},"Ci9DQUlRQUNvZENodHljRjlvT21sZlRrOXVWM1UxV2xoNVRGRjRiWGRNV2psUWVuYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication","punctuality","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had a great experience with professional, on-time service, thorough communication, and fair pricing.","key_phrases":["very professional","answered all questions with ease","arrived on time","great price"]},"Ci9DQUlRQUNvZENodHljRjlvT25ST2VYQmFabVpPV1hCSWRGQTNiRTl0VkUxdldHYxAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["problem_resolution","courtesy","pricing"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer was pleased with the electricians' polite service, successful issue resolution, and lower-than-expected cost.","key_phrases":["solved issue","very polite","cost less than I thought it would","did a great job"]},"Ci9DQUlRQUNvZENodHljRjlvT21ZdFZEUjRTRTEwT0dkWlN6TnRaRTVCU1dSTFJuYxAB":{"sentiment":"positive","sentiment_score":0.75,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for a job well done and plans to use them again in the future.","key_phrases":["job well done","will be in contact for future work","Thank you Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSUNibm96eDVBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their top-notch, professional, and knowledgeable service.","key_phrases":["top notch service","professional and knowledgeable","highly recommend"]},"Ci9DQUlRQUNvZENodHljRjlvT25wdGJGcHJhMnRHZHpOdGJUUjVkSGt0TVZKbVkxRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","responsiveness"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for being helpful, quick, and reasonably priced.","key_phrases":["could not have been more helpful","quick and reasonably priced","would recommend them to anyone"]},"Ci9DQUlRQUNvZENodHljRjlvT2xCak1WRlRla1JXVjBwbVVYaHBUVkphUmw5RFVtYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their good work and responsiveness.","key_phrases":["fantastic company","do good work","very responsive","highly recommended"]},"Ci9DQUlRQUNvZENodHljRjlvT25GaWRXaEVlbUo0ZW1oMU16ZFdUVWhYWVc5WWNFRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Alex","Logan"],"services":[],"problems":[]},"one_line_summary":"Customer praises Alex and Logan for outstanding job performance.","key_phrases":["Outstanding job performance","Alex and Logan"]},"ChdDSUhNMG9nS0VJQ0FnSURKN01TNTJnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","cleanliness","professionalism"],"entities":{"technicians":["Nate"],"services":["ev-charger-installation"],"problems":[]},"one_line_summary":"Nate efficiently installed an EV charger and left the work area clean, earning high praise from the customer.","key_phrases":["Nate was excellent","Fast. Efficient.","great job cleaning up","install an ev charger"]},"Ci9DQUlRQUNvZENodHljRjlvT21SeGF6ZDVhSGx0VjFsUFVUUnBRMVZUZWxrM1RVRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","cleanliness","responsiveness"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, clean, fast, and responsive throughout the entire service.","key_phrases":["Professional, clean, and fast","super responsive from start to finish","great work","definitely be using you again"]},"Ci9DQUlRQUNvZENodHljRjlvT21zM2NEQlBNWFIxVDAxR1NHczBWa05QTVZWWFMwRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","technical_knowledge","professionalism"],"entities":{"technicians":["Daniel","Zach"],"services":["electrical-troubleshooting"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Technicians Daniel and Zach arrived quickly and resolved the electrical issue within 15 minutes, earning high praise.","key_phrases":["arrived within 45 minutes","found the issue within 15 min","Great service"]},"Ci9DQUlRQUNvZENodHljRjlvT2pneFJUTmhlVFUzUzA5WVVsWXhPVUpCWm1KdGNtYxAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was highly satisfied and would use Destiny Electric again.","key_phrases":["rocked it","will definitely use them again"]},"Ci9DQUlRQUNvZENodHljRjlvT210eFozQXRkMVJQU21aR1dUUnRVbm90TFMxcFpIYxAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","pricing","professionalism","communication"],"entities":{"technicians":["Billie","Bobby","Nick"],"services":["custom-electrical-work","electrical-quote"],"problems":[]},"one_line_summary":"Customer is highly impressed with technicians Billie and Bobby's workmanship and Nick's competitive, customized quote that beat four other companies.","key_phrases":["take pride in their work","much lower than four other companies","Destiny Electric customized all my work","true desire to make the customer happy"]},"Ci9DQUlRQUNvZENodHljRjlvT214TVRVeHhka0ZqTlhkMlFqVjRiSHBNVjFWa1kwRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Travis"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Master electrician Travis and his helper for efficient, professional service and plans to use Destiny Electric again.","key_phrases":["great, efficient service","very professional and helpful","Master electrician Travis","will definitely call again"]},"ChdDSUhNMG9nS0VJQ0FnSUREa2FmZC1nRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","professionalism","courtesy"],"entities":{"technicians":["Travis","Jeremey"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises technicians Travis and Jeremey for their knowledge, professionalism, and friendly demeanor, and plans to use them again.","key_phrases":["knowledgeable, professional, and worked diligently","pleasure to have in my home","will definitely call them for the next job"]},"ChdDSUhNMG9nS0VNV194YUhEdXBiTTJ3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for being excellent, professional, and polite.","key_phrases":["Excellent professional 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team"]},"Ci9DQUlRQUNvZENodHljRjlvT25WNk5GZGpSVXhpYTJsRlRtTnBkMkV5VTNGaVFsRRAB":{"sentiment":"positive","sentiment_score":0.6,"aspects_mentioned":[],"entities":{"technicians":[],"services":["led-fixture-installation","patio-fan-installation"],"problems":[]},"one_line_summary":"Customer had three LED fixtures installed and work done on a patio fan.","key_phrases":["installation of 3 led fixtures","work on a patio fan"]},"Ci9DQUlRQUNvZENodHljRjlvT21KQmVuZzNXVkZwWW5WSFkxRjBXRVZyYm5RNVlXYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","communication","professionalism"],"entities":{"technicians":["Nick"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Nick and his team for exceptional responsiveness, completing the job the day after being contacted.","key_phrases":["Nick and his team are awesome","so responsive","done on Tuesday","Best customer service around"]},"Ci9DQUlRQUNvZENodHljRjlvT2xNMmFuRnNabGxuVTNwYVh6ZHZPRFIxTjNrd2NFRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"The technician arrived on time and completed the job efficiently and as expected.","key_phrases":["Arrived on time","done in a timely manner","completed as expected"]},"Ci9DQUlRQUNvZENodHljRjlvT205c1MyeGxRWGhOU2poR01qWlNhbnBXVDAxemNtYxAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","technical_knowledge"],"entities":{"technicians":["Nathan"],"services":["power-pole-replacement"],"problems":["power-pole-replacement-needed"]},"one_line_summary":"Customer praises Destiny Electric's timely and excellent power pole replacement by Nathan and his team.","key_phrases":["power pole replaced","on time","job fairly quickly","work was excellent"]},"Ci9DQUlRQUNvZENodHljRjlvT2tSR0xVdHFaWFJaVjI1eVVtbFBRVTFXUVVGeGVIYxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The technician arrived early and was described as professional and very courteous.","key_phrases":["Early","professional","very courteous"]},"ChZDSUhNMG9nS0VNNnpfdnllbE5tMmFnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge","problem_resolution","pricing"],"entities":{"technicians":["Nathan"],"services":["electrical-panel-replacement","smoke-alarm-installation","electrical-inspection"],"problems":["outdated-electrical-panel","inspection-readiness","missing-smoke-alarms-in-bedrooms"]},"one_line_summary":"Customer praises Destiny Electric for a smooth panel replacement, thorough pre-inspection checks by Nathan, and resulting homeowners insurance savings.","key_phrases":["wonderful job","saving around $1,000 on homeowners insurance","Nathan did a great job checking to make sure everything was ok before the inspection","inspection turned out great"]},"Ci9DQUlRQUNvZENodHljRjlvT25ReVkzaHVXV1pYZFV4cWIzUlFZbGRGT0RscWIxRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their quick response and professionalism, and plans to use them again.","key_phrases":["very quick response","very professional","will definitely call again","future electric needs"]},"ChdDSUhNMG9nS0VQQ0M1YjZHdV9PSTdnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's professional and efficient crew for keeping them informed throughout the job.","key_phrases":["Very professional crew","works efficiently","kept me informed the entire time","Highly recommend"]},"ChdDSUhNMG9nS0VOT0E5Sy1TNUxxR2tBRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["lighting-installation"],"problems":[]},"one_line_summary":"Customer is very happy with the lighting installation work done by Destiny Electric.","key_phrases":["awesome job","love my new lights"]},"Ci9DQUlRQUNvZENodHljRjlvT2kxNWRrSllNSFF3U25waFdFRXRiblZDVkU0M2VHYxAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","problem_resolution"],"entities":{"technicians":["Nathan"],"services":["breaker-repair"],"problems":["bad-breaker"]},"one_line_summary":"Nathan and his team arrived on time and efficiently fixed a bad breaker, earning a repeat customer.","key_phrases":["very professional","arrived on time","fixed the breaker that was bad efficiently","will definitely use Destiny Electric again"]},"ChZDSUhNMG9nS0VJQ0FnSURqX3FheEZREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professional work and great pricing.","key_phrases":["great work","very professional","price for the work is also great"]},"ChdDSUhNMG9nS0VQaUx1WXVBd1B2YXpRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["breaker-panel-work"],"problems":["breaker-panel-issues"]},"one_line_summary":"A repeat customer highly recommends Destiny Electric for their breaker panel work, having used them twice over two years.","key_phrases":["very pleased with Destiny Electric","breaker panel work","used them two years ago","highly recommend their services"]},"Ci9DQUlRQUNvZENodHljRjlvT2xWTlVUQTFURkZzYjNkSlZrcGtiRlZDTFVKcFZVRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["panel-box-replacement"],"problems":["non-compliant-panel-box"]},"one_line_summary":"Customer praises Destiny Electric for an excellent job replacing a non-compliant panel box and says she will refer and use them again.","key_phrases":["excellent job replacing our non-compliant panel box","will certainly call them again and refer","Great job guys"]},"ChZDSUhNMG9nS0VNZkx4SXlzMHMzeVNBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":["Billy","Bobby"],"services":[],"problems":[]},"one_line_summary":"Billy and Bobby completed the job well and were helpful in answering the customer's questions.","key_phrases":["did a great job","answered all my questions","Billy and Bobby"]},"ChZDSUhNMG9nS0VQdXRzZEtBeTZYR1h3EAE":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Billy","Bob"],"services":[],"problems":[]},"one_line_summary":"Customer praises technicians Billy and Bob for doing a great job.","key_phrases":["Billy and Bob did great"]},"ChZDSUhNMG9nS0VJQ0FnTUNnbmJDMER3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Shane"],"services":[],"problems":[]},"one_line_summary":"Customer highly praises the Destiny Electric team and owner Shane for being hardworking, professional, and great people overall.","key_phrases":["great people, hard working, and very professional","choosing his workers very wisely","No complaints at all","AAA+"]},"ChdDSUhNMG9nS0VPNkhoUEhYOFByQ2tnRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer had an excellent experience and intends to use Destiny Electric again.","key_phrases":["Excellent service","Will use again"]},"ChZDSUhNMG9nS0VKYWgtSV83elkyVk5BEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for efficient and quality work.","key_phrases":["very efficient","quality work"]},"ChZDSUhNMG9nS0VQRGp0Zl96eVlycVVREAE":{"sentiment":"positive","sentiment_score":0.65,"aspects_mentioned":["professionalism","technical_knowledge","courtesy","pricing"],"entities":{"technicians":["Nick"],"services":["fan-installation"],"problems":[]},"one_line_summary":"Customer praised technician Nick for his friendliness, professionalism, and knowledge, but felt the cost for a single fan installation was slightly high.","key_phrases":["Nick was exceptional","wealth of information","a little less for the installation of just one fan","Nick was kind"]},"ChdDSUhNMG9nS0VQcTMwZVhPLXZEU3RnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the technicians for being friendly, courteous, polite, and efficient while doing a thorough job.","key_phrases":["friendly courteous polite","efficient did a thorough job","thorough job"]},"ChdDSUhNMG9nS0VJQ0FnSUNoeGNISTVBRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"A loyal repeat customer praises Destiny Electric for quality work on their sixth job together.","key_phrases":["Quality work","6th job with this company","many more to come","Appreciate the help"]},"ChZDSUhNMG9nS0VLYThzcTJCeGJhbkxnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge","communication","problem_resolution"],"entities":{"technicians":[],"services":["electrical-panel-upgrade","generator-relay-switch-installation"],"problems":["outdated-electrical-panel-in-1950s-home","needed-generator-relay-switch-added"]},"one_line_summary":"Destiny Electric efficiently upgraded an older home's electrical panel and installed a generator relay switch in under five hours, impressing the customer with their patience and professionalism.","key_phrases":["completed the job in one day (less than 5 hours)","many hurdles they had to overcome","very patient and professional","Highly recommend"]},"ChdDSUhNMG9nS0VPYkZpb0tBczhqLWl3RRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer expresses brief but enthusiastic satisfaction with Destiny Electric.","key_phrases":["Great folks","Very happy"]},"ChZDSUhNMG9nS0VOdnctdlc1M0lpOEZ3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","courtesy","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises the team for being punctual, polite, and efficient, stating she will use them again.","key_phrases":["On time","got the job done in a timely fashion","Great service","will use them again"]},"ChZDSUhNMG9nS0VQbkRoX3JyN0xpSmFREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","problem_resolution","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-service-call"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Customer was highly impressed by Destiny Electric's rapid response and quick problem identification and resolution.","key_phrases":["very impressed with the service","came out within a few hours","identified the problem and solved it quickly"]},"ChdDSUhNMG9nS0VPX2o4TTJncE9qSTN3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","communication","professionalism","problem_resolution"],"entities":{"technicians":["Nickolas"],"services":["underground-electrical-conversion","utility-coordination","old-line-removal"],"problems":["overhead-electrical-wire-needed-to-be-converted-to-underground-connection"]},"one_line_summary":"Customer hired Destiny Electric to convert overhead wiring to underground at half the price of a competitor, praising seamless JEA coordination and follow-up cleanup by Nickolas.","key_phrases":["price was half of what another company quoted","Nickolas kept me updated","coordinated the final hookup with JEA which was seamless","removed the old electric line and hardware"]},"ChZDSUhNMG9nS0VJQ0FnSURlbDltb1pREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","communication","courtesy","cleanliness","professionalism","problem_resolution"],"entities":{"technicians":[],"services":["electrical-cable-covers","ev-240v-outlet-installation","ev-outlet-troubleshooting"],"problems":["exposed-electrical-cables-at-home-power-connection","needed-240vac-outlet-for-electric-vehicle","issue-with-ev-240v-outlet"]},"one_line_summary":"A repeat customer praises Destiny Electric across three visits for professional cable cover installation, EV outlet installation, and EV outlet troubleshooting, highlighting flawless execution and great service.","key_phrases":["made it look simple","Flawless Execution","called before arrival","respectful, friendly and cleaned up before leaving"]},"ChZDSUhNMG9nS0VQTzl5YU9QX2FqTFZ3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for excellent, prompt, and professional service.","key_phrases":["Excellent service","Prompt & Professional"]},"ChZDSUhNMG9nS0VLeTJqcUhmZ0o3YU1BEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","pricing","professionalism"],"entities":{"technicians":[],"services":["outdoor-panel-installation","sauna-heater-hookup"],"problems":[]},"one_line_summary":"The crew installed a new outdoor panel and sauna heater in half a day, finishing on time and on budget.","key_phrases":["did a GREAT job","new outdoor panel and a sauna heater hooked up","on time and on budget","Great group to work with"]},"ChZDSUhNMG9nS0VKbnFyZkthMmZhdURREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","responsiveness"],"entities":{"technicians":[],"services":["electrical-service"],"problems":["electrical-issue-requiring-urgent-after-hours-service"]},"one_line_summary":"Customer praises Destiny Electric for providing excellent service late on a Friday before a holiday weekend.","key_phrases":["excellent service","late on a Friday before a holiday weekend","could not be more grateful","recommend them to anyone"]},"ChdDSUhNMG9nS0VJR3Z1UDJKcFluSzRBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","cleanliness"],"entities":{"technicians":[],"services":["light-fixture-replacement","laundry-room-electrical"],"problems":["laundry-room-light-needed-replacement"]},"one_line_summary":"Customer praises Destiny Electric for a quick and clean light fixture replacement in their laundry room.","key_phrases":["Excellent service","Quick and clean install","replace a light in my laundry room","would recommend to anyone"]},"ChZDSUhNMG9nS0VNaWlwY2liMFBpTkxBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":["dedicated-breaker-installation","pool-electrical"],"problems":["needed-dedicated-breaker-for-pool"]},"one_line_summary":"Customer had a dedicated breaker installed for their pool and praised Destiny Electric for being professional, friendly, and efficient.","key_phrases":["dedicated breaker for a pool","Destiny did an amazing job","Professional, friendly and efficient","as usual"]},"ChZDSUhNMG9nS0VJQ0FnTUNva2RiZ0J3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","problem_resolution","punctuality","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-repair","electrical-correction"],"problems":["errors-from-previous-electrical-company"]},"one_line_summary":"Customer hired Destiny Electric to fix another company's mistake and was so impressed with the quick, affordable, quality work that they will use them exclusively going forward.","key_phrases":["fix the mistake of another company","quick and affordable","great prices, quality work","will use only them from now on"]},"ChdDSUhNMG9nS0VJQ0FnSUNUa2ZQM3FnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","cleanliness","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-issues"]},"one_line_summary":"Electricians arrived on time, quickly resolved all issues, cleaned up afterward, and were professional and helpful.","key_phrases":["showed up on time","fixed all the issues very quickly","cleaned up","helpful and professional"]},"ChZDSUhNMG9nS0VLV2gzZXJVNE1PQVlBEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","communication","pricing"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their professionalism, fair pricing, and willingness to accommodate requests.","key_phrases":["a delight to work with","not a rip off, their prices are fair","100% recommend this company","get a quote, I bet you be impressed"]},"Ci9DQUlRQUNvZENodHljRjlvT2xSQmFWaFFNbEowZG5vM1VHZ3lTSE5XYlhONE9GRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","problem_resolution"],"entities":{"technicians":[],"services":["commercial-pool-electrical-repair"],"problems":["commercial-pool-electrical-issue-requiring-same-day-fix-to-allow-operations"]},"one_line_summary":"Destiny Electric responded same-day to a commercial pool electrical issue and resolved it quickly, allowing operations to continue.","key_phrases":["same day work to allow operations","came out the same day","fix it quickly","commercial pool issue"]},"ChZDSUhNMG9nS0VLUG42cFN2aklmV1JREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","problem_resolution","punctuality","professionalism","courtesy"],"entities":{"technicians":["Alex","Logan"],"services":["outlet-installation","electrical-repair"],"problems":["overloaded-outlets"]},"one_line_summary":"Alex and Logan quickly resolved an overloaded outlet issue at a business with minimal disruption and exceptional courtesy.","key_phrases":["very little notice","outlets being overloaded","operate business as usual","smile on their face"]},"ChdDSUhNMG9nS0VJQ0FnSUNtXzZXZG1nRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy","problem_resolution"],"entities":{"technicians":["Danny"],"services":["electrical-repair"],"problems":["electrical-issues"]},"one_line_summary":"Customer praises electrician Danny for doing a great job resolving electrical issues in a professional and friendly manner.","key_phrases":["did a great job with our electrical issues","very professional and friendly","Thank you sir"]},"ChZDSUhNMG9nS0VPLXZ3SmpVMThMa0lnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","punctuality","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Technician arrived on time and successfully resolved the issue in a professional manner.","key_phrases":["all around professional visit","arrived when stated","resolve the issue"]},"ChdDSUhNMG9nS0VNTF9tZDZoN2YzdHRnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Daniel"],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric and praises technician Daniel for being professional and completing the job quickly.","key_phrases":["Highly recommend","Nice, professional, personal","hard work","made quick work of it"]},"ChdDSUhNMG9nS0VJQ0FnTUNJanZtLV93RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","technical_knowledge","problem_resolution","responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The crew arrived early, finished on time, and immediately resolved any questions or issues in a professional and knowledgeable manner.","key_phrases":["showed up early and completed the job on time","questions or issues were resolved immediately","professional, well dressed and knowledgeable","a great crew"]},"ChZDSUhNMG9nS0VKU3NxTl9JenJHOERnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Joe","Dan"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Joe and Dan for being amazing and professional, recommending Destiny Electric for future work.","key_phrases":["amazing & professional","definitely use Destiny Electric for any future work","you can't go wrong choosing Destiny Electric"]},"ChdDSUhNMG9nS0VJcTQ1OHk4X3BTaTZ3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being highly professional and doing a fantastic job.","key_phrases":["Super professional","fantastic job","Thanks Destiny Electric"]},"ChdDSUhNMG9nS0VOV25rLUhZdTVlVzlBRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for excellent communication, prompt arrival, and top-notch workmanship from start to finish.","key_phrases":["outstanding from start to finish","Great communication throughout the entire process","prompt arrival","top-notch workmanship"]},"ChZDSUhNMG9nS0VPYXFzTG0xX3BLNmRBEAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["responsiveness","problem_resolution"],"entities":{"technicians":[],"services":["breaker-replacement","light-switch-repair"],"problems":["electrical-system-issue-causing-hvac-failure","blown-compressor"]},"one_line_summary":"Destiny Electric responded within 3 hours to an urgent electrical issue during a heatwave, replacing a breaker and fixing a light switch as part of an HVAC repair.","key_phrases":["urgent request due to HVAC failure","epic heatwave","Destiny was there in 3 hours","replaced a breaker"]},"ChZDSUhNMG9nS0VJQ0FnSURNLS1uVE9REAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","courtesy","cleanliness"],"entities":{"technicians":[],"services":["recessed-lighting-installation","outlet-relocation","outlet-installation"],"problems":[]},"one_line_summary":"Customer had recessed lighting installed and outlets added across multiple visits, praising promptness, courtesy, and cleanup.","key_phrases":["install some recessed lighting","move a oven outlet","three more outlets","cleaned up after"]},"ChdDSUhNMG9nS0VKMnBpYlN5MDZhTWdRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","communication","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised the representative for being personable, informative, and professional.","key_phrases":["personable and very informative","exuded professionalism","representative"]},"ChZDSUhNMG9nS0VJMm0zSkhuM0s2TURnEAE":{"sentiment":"positive","sentiment_score":1,"aspects_mentioned":["professionalism","pricing","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-repair","commercial-electrical"],"problems":["electrical-needs-after-husband-s-passing"]},"one_line_summary":"Destiny Electric provided free electrical service to a recently widowed customer, demonstrating exceptional compassion and long-standing quality work for her family's business.","key_phrases":["did not charge me one penny","shows such compassion","amazing work for our business","family owned"]},"ChZDSUhNMG9nS0VLR1F6STdCNmF6VFlREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Alex"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's quality and service, highlighting Alex and his partner as outstanding, and declares them his go-to electrician.","key_phrases":["Great quality and service","my go to when comes to anything electrical","Alex and his partner were super"]},"ChdDSUhNMG9nS0VMWFdoZnZVcTdDSjZ3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was pleased with the team's efficient and polite work and would hire them again.","key_phrases":["worked efficiently","were polite","definitely use them again"]},"ChZDSUhNMG9nS0VLNjd5OUx4M3BMTVlnEAE":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer gives a 5-star review praising Destiny Electric for excellent service.","key_phrases":["Excellent service"]},"ChdDSUhNMG9nS0VJdS1tb1R2X0xfR3BnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"A long-time repeat customer praises Destiny Electric for consistently professional service and quick problem resolution, and strongly recommends them.","key_phrases":["solved my problem quickly and successfully","each time they have been professional","I have used them a number of times","I definitely recommend Destiny Electric"]},"ChZDSUhNMG9nS0VMRHN3djZFd3VXMGJREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","courtesy","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises the owner/electrician for being accommodating and offering very reasonable prices, strongly recommending Destiny Electric.","key_phrases":["great guy","very accommodating","prices were very reasonable","highly recommend"]},"ChZDSUhNMG9nS0VMbXY1czZRZ01DeVZBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The team quickly assessed and completed the job efficiently, earning high praise from the customer.","key_phrases":["saw what they need to do","got it done with efficiency","great job"]},"ChZDSUhNMG9nS0VLajl1THU1bTRQaElnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy","responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised the team for being friendly, doing great work, and providing quick service.","key_phrases":["Super friendly","great work","quick service"]},"ChdDSUhNMG9nS0VNUDZwNVN3dVpPYV9RRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","professionalism","punctuality"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for same-day availability, professional and prompt technicians, and plans to use them exclusively going forward.","key_phrases":["send someone out the same day","professional, prompt and thorough","calling Destiny for all of our electrician needs from now on"]},"ChdDSUhNMG9nS0VQU1UwdVNKNnJxQnhnRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness"],"entities":{"technicians":[],"services":[],"problems":["unspecified-electrical-emergency"]},"one_line_summary":"Customer praises Destiny Electric for being fast and helpful during an urgent situation.","key_phrases":["fast and so helpful","time of need","highly recommend"]},"ChZDSUhNMG9nS0VQYjloWUhtaGNyZlpnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","pricing","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for perfect service, clear explanations of the issue, and transparent pricing options.","key_phrases":["Perfect service","explained everything as far as what the issue was","provided price options for services","Will be using again"]},"ChZDSUhNMG9nS0VJQ0FnTUNZeGF6SExREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for arriving early and completing great work.","key_phrases":["great service","was here early","did great work"]},"ChdDSUhNMG9nS0VJQ0FnTURJNWQ3aGhRRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer gave a brief positive review praising the quality of work and friendly service.","key_phrases":["Good job","friendly"]},"ChdDSUhNMG9nS0VJQ0FnTUNZMU5DLXNnRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["technical_knowledge","pricing"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praised the knowledgeable technicians and fair pricing, and plans to use Destiny Electric again for future electrical work.","key_phrases":["knowledgeable and quickly got the job done","fairly priced","will call them again for future electrical work"]},"ChZDSUhNMG9nS0VJQ0FnTUNZMUlxX1BnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-service-call"],"problems":[]},"one_line_summary":"Technician arrived on time and completed the job in 15 minutes, leaving the customer satisfied enough to recommend to neighbors.","key_phrases":["did it in 15 min","on time","great people","tell my neighbors"]},"ChZDSUhNMG9nS0VJQ0FnTURveDhfY1BnEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their consistent attentiveness and professionalism on multiple visits.","key_phrases":["very attentive and professional","each time they have come out","💯 recommend","all your electrical needs"]},"ChZDSUhNMG9nS0VJQ0FnTURveTdIVmVBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["security-camera-wiring"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for doing a fantastic job wiring their security cameras.","key_phrases":["fantastic job","wiring my security cameras","thank you very much"]},"ChdDSUhNMG9nS0VJQ0FnTURvNGR2b3p3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","pricing"],"entities":{"technicians":[],"services":["breaker-panel-installation"],"problems":["old-breaker-panel-replacement"]},"one_line_summary":"Customer is very happy with Destiny Electric's breaker panel installation, praising prompt service and fair pricing.","key_phrases":["new breaker panel","excellent service","prompt & fair price","highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnTUNJeS0tMjhBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer was completely satisfied with the professional and high-quality installation work provided by Destiny Electric.","key_phrases":["completely satisfied & happy","installers were professional","exceptional quality work","services I received"]},"ChdDSUhNMG9nS0VJQ0FnTURvb2YtWnpnRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":["Bobby","Billy"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises technicians Bobby and Billy for great work at a reasonable price.","key_phrases":["Bobby and Billy were great","Great work","reasonable price"]},"ChdDSUhNMG9nS0VJQ0FnTURvNGU3U3dRRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","cleanliness","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the Destiny Electric team for being efficient, tidy, and pleasant to work with.","key_phrases":["guys were awesome","so Efficient","cleaned up","very nice"]},"ChdDSUhNMG9nS0VJQ0FnTURvX3ZlMXFRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["courtesy","professionalism","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Barbara praises Destiny Electric for being polite, professional, and neat.","key_phrases":["Polite","professional","neat"]},"ChdDSUhNMG9nS0VJQ0FnTURvanJUdC1BRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["well-electric-installation","electrical-wiring"],"problems":["needed-electricity-run-to-a-well-on-a-large-property"]},"one_line_summary":"Customer highly recommends Destiny Electric for running electricity to a well on a large property, praising their detailed and informative service.","key_phrases":["Very detailed & informative","electric ran to my well","large piece of property","Highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnTURvM0wyQktREAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["responsiveness","technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["cabinet-electrical-wiring","emergency-electrical-service"],"problems":["emergency-electrical-wire-issue-during-cabinet-installation"]},"one_line_summary":"Customer praised Destiny Electric for their rapid emergency response and exceptional expertise when electrical wiring was needed during a cabinet installation.","key_phrases":["sent someone out within hours","expertise of the Electricians exceeded my expectations","done Efficiently and everything turned out Amazing","If I could give 10 Stars or more I would"]},"ChdDSUhNMG9nS0VJQ0FnTURvcE9YWW9nRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","technical_knowledge","punctuality","communication","problem_resolution"],"entities":{"technicians":["Nick"],"services":["electrical-panel-repair","parking-lot-lighting"],"problems":["major-problem-with-church-s-electrical-panel","lights-in-the-parking-lot"]},"one_line_summary":"A church customer praises Destiny Electric and Nick for reasonable pricing, exceptional work, promptness, and efficiently resolving major electrical panel and parking lot lighting issues.","key_phrases":["prices are reasonable","work they do is exceptional","they're prompt and they listen","took care of the problems quickly and efficiently"]},"ChZDSUhNMG9nS0VJQ0FnSUNQMUt5cGZREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for prompt, efficient service and a great crew.","key_phrases":["Prompt and efficient service","Great crew and company"]},"ChZDSUhNMG9nS0VJQ0FnTURvbU9TOU13EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being extraordinarily professional, knowledgeable, and fulfilling all requests.","key_phrases":["extraordinarily professional and knowledgeable","great job","fulfilled all of the requests","nothing but praise"]},"ChdDSUhNMG9nS0VJQ0FnTURvaU9fcHNRRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":["Nick"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer highly recommends Nick and his team for being responsive, professional, and thorough.","key_phrases":["very responsive","professional and thorough","Highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnTUN3bHFqb05REAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","professionalism","problem_resolution"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for reliability, great pricing, and going above and beyond, giving a strong recommendation to homeowners.","key_phrases":["very reliable","great price","goes over and beyond for customers","would definitely recommend"]},"ChdDSUhNMG9nS0VJQ0FnTURvMk5MY3hBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":[],"services":["ceiling-electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for great ceiling work and reasonable pricing, naming them their go-to electrician.","key_phrases":["Great job on the ceiling","very reasonable pricing","go to for anything electrical"]},"ChZDSUhNMG9nS0VJQ0FnTUNvc2RTNmVBEAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-contracting"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for delivering quality electrical work at a reasonable price.","key_phrases":["quality work at a reasonable price","Destiny Electric certainly delivered","not easy to find a contractor"]},"ChdDSUhNMG9nS0VJQ0FnTUNvb3VuNG1BRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","cleanliness","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric as total professionals who are neat, polite, and courteous, and says they will call again in the future.","key_phrases":["Total professionals","very neat","polite and accommodating","I wish all contractors could be that courteous"]},"ChZDSUhNMG9nS0VJQ0FnSURId3E3N1lnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their attention to detail and great work.","key_phrases":["great job","pay attention to detail","thank you very much"]},"ChdDSUhNMG9nS0VJQ0FnTUNvNklDVXdRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness"],"entities":{"technicians":[],"services":["same-day-service"],"problems":[]},"one_line_summary":"Customer was impressed that Destiny Electric came out the same day she called.","key_phrases":["same day I called","came out the same day"]},"ChdDSUhNMG9nS0VJQ0FnTURJeGFXZGtnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","technical_knowledge","courtesy","problem_resolution","punctuality"],"entities":{"technicians":["Shane"],"services":["electric-pole-installation","wiring-troubleshooting","electrical-repair"],"problems":["wiring-issue-preventing-a-c-and-several-rooms-from-getting-power"]},"one_line_summary":"A repeat customer praises Shane for quickly diagnosing and repairing a wiring issue that cut power to the a/c and several rooms, highlighting reasonable pricing, knowledge, and friendliness.","key_phrases":["found problem, here next day and repaired","Reasonable pricing and very knowledgeable","Friendly and courteous","making me feel safe again"]},"ChZDSUhNMG9nS0VJQ0FnTURJeFlhRGFBEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","communication","cleanliness","pricing","professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer highly praises Destiny Electric for prompt, clear communication, neat work, great prices, and friendly professional service.","key_phrases":["Prompt, clear communication, neat and quick","I love this crew","great prices","fast friendly, professional service"]},"ChZDSUhNMG9nS0VJQ0FnTURJenJDdkN3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises the entire team for working nonstop and delivering excellent results.","key_phrases":["outstanding job","worked nonstop to complete the job","excellent work"]},"ChZDSUhNMG9nS0VJQ0FnTURJcXNLRWJBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication","responsiveness"],"entities":{"technicians":["Nick","Travis","Jeremy"],"services":["service-panel-upgrade","circuit-installation","outdoor-outlet-installation"],"problems":[]},"one_line_summary":"Destiny Electric performed a service panel upgrade, new circuits, and outdoor outlets with professional installation and responsive communication from Nick, Travis, and Jeremy.","key_phrases":["quick estimate and answered any question","professional installation","service panel upgrade","several new circuits and three outside outlets"]},"ChZDSUhNMG9nS0VJQ0FnTURJcXJPSWVnEAE":{"sentiment":"positive","sentiment_score":0.82,"aspects_mentioned":["punctuality","professionalism","problem_resolution"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"The technician arrived early and professionally ensured all issues were resolved before completing the job.","key_phrases":["able to arrive early","He was professional","all issues were taken care prior to completion"]},"ChZDSUhNMG9nS0VJQ0FnTURJaXBYNWVREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","communication","courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The technician arrived early, called ahead to confirm, and was described as very nice and professional.","key_phrases":["Tec was early","called us to see if it was ok","very nice and professional"]},"ChdDSUhNMG9nS0VJQ0FnTURJaktxMnlBRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","professionalism","punctuality","courtesy","problem_resolution"],"entities":{"technicians":[],"services":["electrical-troubleshooting"],"problems":["electrical-issues"]},"one_line_summary":"Two knowledgeable and professional technicians arrived on time and thoroughly investigated several electrical issues to the customer's full satisfaction.","key_phrases":["very knowledgeable and professional","on time, polite, efficient","fully investigated the issues","5 stars"]},"ChdDSUhNMG9nS0VJQ0FnTURJekxLZnh3RRAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["responsiveness","problem_resolution","communication"],"entities":{"technicians":[],"services":["warranty-service"],"problems":["warranty-calls-as-new-homeowner"]},"one_line_summary":"A new homeowner praised Destiny Electric for resolving two warranty calls within the same day and providing helpful support.","key_phrases":["done within the same day","two warranty calls","new homeowner","so helpful"]},"ChZDSUhNMG9nS0VJQ0FnTUNJeThLNWZREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","problem_resolution","technical_knowledge","responsiveness"],"entities":{"technicians":[],"services":["same-day-electrical-service","power-restoration"],"problems":["loss-of-power-to-garage-freezer"]},"one_line_summary":"Friendly technicians quickly resolved a garage freezer power outage with same-day service and helpful preventative advice.","key_phrases":["fixed within 15 minutes","same day service","loss of power to a garage freezer","suggestion on how to avoid/fix a similar problem"]},"ChdDSUhNMG9nS0VJQ0FnSUQzdnRmWTlnRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["breaker-box-replacement"],"problems":["outdated-breaker-box"]},"one_line_summary":"Customer praises Destiny Electric for doing a fantastic job replacing their outdated breaker box, sharing before and after photos.","key_phrases":["fantastic job","replacing my outdated breaker box","before and after"]},"ChZDSUhNMG9nS0VJQ0FnTUNJbTZDa053EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer found Destiny Electric very competent and professional and would use them again.","key_phrases":["very competent","professional","would definitely use again"]},"ChZDSUhNMG9nS0VJQ0FnTUNJcTlyWEdnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being very prompt and thorough in their service.","key_phrases":["very prompt","thorough"]},"ChdDSUhNMG9nS0VJQ0FnTUNJNVpLc3ZBRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["pricing"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer is happy with the service provided at a reasonable price.","key_phrases":["very happy with the service","reasonable price"]},"ChdDSUhNMG9nS0VJQ0FnTUNJc1ktQnpRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge","communication","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, knowledgeable, responsive, and offering great advice with economical solutions.","key_phrases":["terrific advice and economic solutions","Answered all of our questions","Professional, knowledgeable, and available","This company is terrific"]},"ChdDSUhNMG9nS0VJQ0FnTUNJOXVXV2xRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","punctuality","technical_knowledge"],"entities":{"technicians":[],"services":["ev-charger-installation"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their affordable, timely, and quality installation of a garage charging box.","key_phrases":["great job installing a charging box","Affordable, timely work","work that's done right","Destiny Electric is the only way to go"]},"ChdDSUhNMG9nS0VJQ0FnTUNJMXY3MC1RRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","cleanliness","courtesy","professionalism"],"entities":{"technicians":["Nathan"],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being on time, neat, courteous, and highlights Nathan's helpfulness and professionalism.","key_phrases":["on time and very neat","courteous","Nathan was extremely helpful and professional","great job"]},"ChdDSUhNMG9nS0VJQ0FnTUNJaXVycG1RRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for doing an excellent job.","key_phrases":["excellent job","Thanks destiny electric"]},"ChdDSUhNMG9nS0VJQ0FnTUNJeVBfSnZ3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge","courtesy","punctuality","communication"],"entities":{"technicians":["Nick"],"services":["breaker-panel-replacement"],"problems":["outdated-breaker-panel"]},"one_line_summary":"Nick and his team delivered exceptional, fast, and professional service replacing an outdated breaker panel, exceeding the customer's expectations.","key_phrases":["professional, pleasant, and extremely knowledgeable","exceptional customer service exceeded my expectations","replacing my outdated breaker panel in 2 1/2 hours","WOW customer experience"]},"ChZDSUhNMG9nS0VJQ0FnTUR3Zzl5dmV3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":["smoke-alarm-installation","electrical-work"],"problems":["smoke-alarm-replacement-needed"]},"one_line_summary":"Customer praises Destiny Electric for professional and timely smoke alarm replacement, citing a consistently excellent track record across multiple jobs.","key_phrases":["replace 8 smoke alarms","Very professional","reasonable amount of time","always done an excellent job"]},"ChdDSUhNMG9nS0VJQ0FnTUR3Zy15azlBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric as true professionals who deliver meticulous, high-quality work.","key_phrases":["true professionals","know their craft","very meticulous","quality work"]},"ChZDSUhNMG9nS0VJQ0FnTUR3cnVlM0Z3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge","communication","problem_resolution"],"entities":{"technicians":["Travis"],"services":["gfci-outlet-repair","junction-box-repair","electrical-troubleshooting"],"problems":["faulty-gfci-outlet","daisy-chain-reaction-taking-out-12-outlets","no-power-in-kitchen","junction-box-failure-under-mobile-home"]},"one_line_summary":"Travis and his team diagnosed and fixed a junction box issue under a mobile home that had knocked out 12 outlets, impressing the customer with their professionalism and thorough explanations.","key_phrases":["professional and efficient","daisy chain reaction that took out 12 outlets","junction box under the house","Travis took the time to answer all my questions"]},"ChdDSUhNMG9nS0VJQ0FnTUR3NHRhVWpnRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Jim gave a 5-star review praising the team's courteous and professional manner.","key_phrases":["very courteous","professional"]},"ChZDSUhNMG9nS0VJQ0FnTUR3aHZ1ZUNREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer was satisfied with Destiny Electric's work and would use them again.","key_phrases":["did a great job","did exactly what they said they would do","would definitely use again"]},"ChZDSUhNMG9nS0VJQ0FnSURQeTdhUEpREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"A repeat customer highly recommends Destiny Electric after a second fantastic experience.","key_phrases":["2nd time using Destiny","fantastic again","Highly recommend them"]},"ChdDSUhNMG9nS0VJQ0FnTURReDVEaTh3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","punctuality","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["can-light-installation","ceiling-fan-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for excellent communication, efficient installation of disk can lights and a ceiling fan, and thorough quality checks.","key_phrases":["emailed the day before","texted on their way here","took about an hour and 15 minutes","double checked their work"]},"ChdDSUhNMG9nS0VJQ0FnTURRaDdDbm93RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for being very professional and courteous.","key_phrases":["Very professional","courteous"]},"ChdDSUhNMG9nS0VJQ0FnTURRMVlQd2xBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","professionalism","technical_knowledge","communication","punctuality"],"entities":{"technicians":["Travis"],"services":[],"problems":[]},"one_line_summary":"Travis impressed the customer with his kindness, professionalism, knowledge, clear communication, and promptness, earning a repeat customer.","key_phrases":["very kind, professional, and knowledgeable","explained everything he was doing","very prompt","definitely be using them in the future"]},"ChZDSUhNMG9nS0VJQ0FnTURRcVlXUlJREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the team for doing exactly what was asked, being polite, and cleaning up after the job.","key_phrases":["great job, exactly what I asked for","very polite","cleaned up after they were finished","definitely use Destiny Electric again"]},"ChZDSUhNMG9nS0VJQ0FnTURRc2Q3TVRBEAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["punctuality","courtesy","professionalism","cleanliness"],"entities":{"technicians":[],"services":["external-outlet-installation"],"problems":[]},"one_line_summary":"Two technicians arrived on time, completed an external outlet installation quickly, and handled a billing mix-up with professionalism and kindness.","key_phrases":["arrived in a timely manner","considerate and kind","professional when addressing the matter","completed the work in record time"]},"ChdDSUhNMG9nS0VJQ0FnTURRcHF1RnpBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for knowledgeable and kind technicians.","key_phrases":["second experience with Destiny","amazing service","guys are knowledgeable","so kind"]},"ChdDSUhNMG9nS0VJQ0FnTUNncTZmT3lnRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customers praised the team at Destiny Electric for being caring, professional, and efficient.","key_phrases":["Wonderful Guys","So caring for the work they do","professional and efficient work completion"]},"ChZDSUhNMG9nS0VJQ0FnTURRZ3BYN2R3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism","communication"],"entities":{"technicians":["Nick"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for completing work on time and highlights owner Nick's leadership as reflected in the crew's quality work.","key_phrases":["get it done on time","Owner Nick is great to work with","crews quality of work"]},"ChZDSUhNMG9nS0VJQ0FnTUNROV9LTUpREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","punctuality","responsiveness","professionalism","scheduling"],"entities":{"technicians":["Nick"],"services":["socket-replacement","electrical-repair"],"problems":["burned-out-socket"]},"one_line_summary":"Customer had a burned-out socket repaired quickly and was highly impressed by Nick's pleasant communication, prompt scheduling, and professionalism.","key_phrases":["very pleasant and easy to talk to","came out when scheduled and were prompt","respond so quickly","I now have new electricians"]},"ChZDSUhNMG9nS0VJQ0FnTUNRbDhXb09REAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","problem_resolution","cleanliness","professionalism"],"entities":{"technicians":["Travis"],"services":["light-switch-repair","electrical-safety-inspection","junction-box-installation"],"problems":["bad-light-switch-in-dining-room","missing-electrical-box-behind-light-fixture-safety-hazard"]},"one_line_summary":"Travis identified and fixed a faulty dining room light switch and discovered a missing electrical box safety hazard, leaving the work area clean.","key_phrases":["skilled professional","made it look so easy","found a safety hazard","cleaned up after himself"]},"ChZDSUhNMG9nS0VJQ0FnTUNRMTg3cFhnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","problem_resolution"],"entities":{"technicians":["Louis"],"services":["electrical-diagnostics"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Technician Louis was praised for his intelligence and effectiveness in diagnosing and resolving an electrical problem.","key_phrases":["very smart and very effective","diagnosing the problem","dealing with it"]},"ChZDSUhNMG9nS0VJQ0FnTUNRdDk3Z1dnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised the technician for being professional and friendly.","key_phrases":["Very professional","friendly service Technician"]},"ChdDSUhNMG9nS0VJQ0FnTUNRMmNxdzFnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","communication","professionalism","pricing"],"entities":{"technicians":[],"services":["outdoor-lighting-installation","light-fixture-installation","switch-installation","hot-tub-wiring","conduit-installation"],"problems":["outdoor-pavilion-needed-lighting-and-switches","wiring-needed-to-be-hidden-under-pavers-to-hot-tub"]},"one_line_summary":"Customer praises the crew for expertly installing lights, fixtures, and hidden wiring for an outdoor pavilion and hot tub at an unbeatable price.","key_phrases":["outstanding job on installing lights","hid the wires and installed easy access switches","piping that hid the wires to my hot tub under my pavers","First class all the way"]},"ChdDSUhNMG9nS0VJQ0FnTUNRLXRub193RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","courtesy","technical_knowledge","scheduling"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The technician arrived on time, was courteous and knowledgeable, and finished the job ahead of schedule.","key_phrases":["arrived on time","helpful, courteous and knowledgeable","finished ahead of the scheduled time","Kudos to you guys"]},"ChdDSUhNMG9nS0VJQ0FnTUNRZ0tyRmxRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer left a brief but positive review praising Destiny Electric's professionalism and work quality.","key_phrases":["Professional","great job"]},"ChdDSUhNMG9nS0VJQ0FnTURncDhxUzFRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","courtesy","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, punctual, courteous, and competitively priced, awarding a well-deserved 5 stars.","key_phrases":["professional organization","cordial, punctual, polite and competitive","very pleased with the work","well deserved 5 star"]},"ChZDSUhNMG9nS0VJQ0FnTURnaF92SmJREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["home-wiring","metal-building-wiring"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric after they wired both a new home and a metal building, rating them AAA+++.","key_phrases":["second to none","highly recommend","wired our new home and now our metal building","AAA+++"]},"ChZDSUhNMG9nS0VJQ0FnTURnNjl1WmVREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","pricing"],"entities":{"technicians":[],"services":["electrical-service-setup"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for excellent communication and dramatically lower pricing compared to competitors.","key_phrases":["Great communication and follow up","1/10th of the competition price","Awesome guys"]},"ChZDSUhNMG9nS0VJQ0FnTUNnbjktRmFnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","professionalism","responsiveness"],"entities":{"technicians":[],"services":["hot-tub-wiring","breaker-box-service"],"problems":[]},"one_line_summary":"A loyal repeat customer praises Destiny Electric for consistently reasonable pricing, quality work, and reliability across multiple projects including hot tub and breaker box installations.","key_phrases":["always reasonably priced","do a better job than other electricians","go-to electricians","trust to make me a priority"]},"ChdDSUhNMG9nS0VJQ0FnTUNnczhIYXpnRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professional work, politeness, and knowledgeability.","key_phrases":["Professional work","Very polite","knowledgeable"]},"ChZDSUhNMG9nS0VJQ0FnTUNnalpxcE9nEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","responsiveness","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professional work, quick arrival, and courteous service, and plans to return.","key_phrases":["very professional work","came quickly","very courteous","will use them again"]},"ChdDSUhNMG9nS0VJQ0FnTUNnOVp2aW5nRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["communication","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The team consulted the customer on preferences and worked diligently until the job was finished.","key_phrases":["worked with me","ask me how I want things done","Stayed at it till done"]},"ChdDSUhNMG9nS0VJQ0FnTUNncWNTeXRRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","courtesy","communication","professionalism"],"entities":{"technicians":["Nick"],"services":["ev-charger-installation"],"problems":["needed-electric-plug-installed-for-ev-charging"]},"one_line_summary":"Customer referred by Audi dealership had an EV charging plug installed by a punctual and friendly team, with great communication from owner Nick.","key_phrases":["referred by the Audi dealership","electric plug installed to charge my car","punctual, very friendly","would definitely recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUQ2NHNUbC13RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being great to work with and doing an excellent job.","key_phrases":["great to work with","excellent job"]},"ChdDSUhNMG9nS0VJQ0FnTUNndUtYNXN3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge","cleanliness"],"entities":{"technicians":[],"services":["outlet-troubleshooting","outlet-installation"],"problems":["faulty-outlet"]},"one_line_summary":"Destiny Electric quickly troubleshot a faulty outlet and installed two new ones, leaving no mess and impressing the customer with their professionalism.","key_phrases":["Professional and very easy to work with","troubleshot an outlet and installed 2 other new outlets very quickly","left no mess behind","Couldn't ask for more than that"]},"ChZDSUhNMG9nS0VJQ0FnTURBMjZiVUR3EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had a great experience with Destiny Electric, praising their professionalism and reasonable pricing.","key_phrases":["great experience","very professional","prices reasonable"]},"ChdDSUhNMG9nS0VJQ0FnTURBci1mbjFRRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":["Travis"],"services":[],"problems":[]},"one_line_summary":"Customer praises technician Travis for being punctual and professional, and highly recommends Destiny Electric.","key_phrases":["Travis was amazing","On time, clean cut","highly recommend Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSUNMM3JMemlRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises the electrician for being on time, fast, and professional during the installation.","key_phrases":["on time and fast","very professional install"]},"ChdDSUhNMG9nS0VJQ0FnTURBODZ6bXlnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","communication","courtesy"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's helpful staff and professional installation, saying she would call them again for future electrical work.","key_phrases":["very helpful with my questions","Installation was very professional","Staff is the best","definitely call them again"]},"ChZDSUhNMG9nS0VJQ0FnSURfeHR1SUtREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","professionalism","technical_knowledge"],"entities":{"technicians":["Nick"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Nick and his partner for arriving on time and delivering outstanding electrical work despite extremely cold conditions.","key_phrases":["GREAT SERVICE","on time","world class electricians","FANTASTIC JOB"]},"ChZDSUhNMG9nS0VJQ0FnTURBNHFhQWV3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","punctuality","professionalism","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being reasonable, punctual, and professional, completing the job ahead of schedule.","key_phrases":["awesome reasonable punctual professional","got my job done sooner than expected","highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnTURBaE9tNWFnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","professionalism","communication"],"entities":{"technicians":[],"services":["house-rewiring","fire-damage-electrical-repair"],"problems":["house-fire-electrical-damage"]},"one_line_summary":"Customer praises Destiny Electric for expertly rewiring a third of their home after a fire, highlighting skilled professionals and excellent customer service.","key_phrases":["rewiring of about 1/3 of my house after a fire","greatly skilled professionals","excellent job","tremendous customer service"]},"ChdDSUhNMG9nS0VJQ0FnTURBdk1uRGlBRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is very pleased with Destiny Electric's responsive staff and quality work.","key_phrases":["responsive","do great work","very pleased"]},"ChZDSUhNMG9nS0VJQ0FnTURBNG9iRVBnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["cleanliness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for doing a fantastic job and cleaning up, and would highly recommend them.","key_phrases":["fantastic job","cleaned up","highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnTUNBMzUyMWp3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["technical_knowledge","professionalism","problem_resolution"],"entities":{"technicians":["Travers","Luis"],"services":["patio-wiring","electrical-troubleshooting"],"problems":["unresolved-electrical-issues-requiring-attention"]},"one_line_summary":"Travers and Luis successfully wired a patio line and resolved additional electrical issues, earning praise from the customer.","key_phrases":["wired a line to our patio","troubleshooting and took care of some problems","Great job, good guys"]},"ChZDSUhNMG9nS0VJQ0FnTUNBMjluS1BnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","professionalism","technical_knowledge","cleanliness"],"entities":{"technicians":["Travis","Louis"],"services":["ventilation-fan-installation"],"problems":["tight-space-preventing-standard-installation-method"]},"one_line_summary":"Travis and Louis professionally installed a bathroom ventilation fan on time, devising a creative workaround for a tight space and leaving the area clean.","key_phrases":["excellent job installing a ventilation fan","came up with a workaround","cleaned up the area when finished","highly recommend this company"]},"ChdDSUhNMG9nS0VJQ0FnTUNBczZEQTRRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","punctuality","pricing"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for knowledgeable estimating, punctual arrival, quality work, and pricing that matched the quote.","key_phrases":["knew what he was talking about","showed up when they said they would","charged what they said they would","Definitely recommend"]},"ChZDSUhNMG9nS0VJQ0FnSURfb3ZhOFVBEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Nick"],"services":[],"problems":[]},"one_line_summary":"Customer praises Nick and his partner for completing work despite cold weather conditions and plans to recommend them to others.","key_phrases":["braved the cold to gettterdone","Great Job guys","recommend you to friends and coworkers","we appreciate it"]},"ChZDSUhNMG9nS0VJQ0FnSURfeGVIT0xBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy","professionalism","responsiveness"],"entities":{"technicians":["Danny"],"services":["electrical-project"],"problems":[]},"one_line_summary":"Danny was polite and efficient, and Destiny Electric accommodated the customer's needs promptly.","key_phrases":["work with you to accommodate your needs","as soon as possible","very polite","worked efficiently"]},"ChdDSUhNMG9nS0VJQ0FnSURfbHBmNXRBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","punctuality","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professional, fast, and very affordable work.","key_phrases":["great job","professional","fast","very affordable"]},"ChdDSUhNMG9nS0VJQ0FnSURfZ1pqS3FRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for efficient work and thorough cleanup after the job.","key_phrases":["great work","very efficient","cleaned up after they finished"]},"ChdDSUhNMG9nS0VJQ0FnSURfeHBUVHlnRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the well-trained and courteous team at Destiny Electric and highly recommends the company.","key_phrases":["well trained and courteous","highly recommend this company"]},"ChdDSUhNMG9nS0VJQ0FnSURfOE5xTHpnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","punctuality","professionalism","communication","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their responsiveness, punctuality, professionalism, and fair pricing.","key_phrases":["very responsive","punctual and very professional","fees/rates were fair and comparable","definitely use their services in the future"]},"ChdDSUhNMG9nS0VJQ0FnSURfNUxMXzdRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","courtesy"],"entities":{"technicians":["Travis"],"services":[],"problems":[]},"one_line_summary":"Customer praises Travis for being knowledgeable and polite, and would recommend Destiny Electric to family and friends.","key_phrases":["knowledgeable and polite","recommend your company to my family and friends"]},"ChdDSUhNMG9nS0VJQ0FnSURfNE5ITnN3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["cleanliness","pricing","professionalism","communication"],"entities":{"technicians":[],"services":["interior-electrical-work","exterior-electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for clean work, great advice, and top-notch professional service at a reasonable price for both interior and exterior electrical work.","key_phrases":["great crew","nice clean job","great advice","reasonable price for really top notch professional work"]},"ChdDSUhNMG9nS0VJQ0FnSUNfM3ZMSTZnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","communication","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was highly impressed by the team's on-time arrival, thorough explanation of the work, and a visual preview of the finished project.","key_phrases":["came on time","explain what they were going to do","gave me a visual of how it would look","went above and beyond"]},"ChZDSUhNMG9nS0VJQ0FnSUNfM3RxLUh3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Nathan"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer had a great experience working with Nathan at Destiny Electric and highly recommends the company to everyone.","key_phrases":["was a pleasure","second to none","best in the business","recommend to family, friends, neighbors"]},"ChZDSUhNMG9nS0VJQ0FnSUNfdm9iRkdREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises the professionalism of two technicians and expresses intent to use the company again for future electrical needs.","key_phrases":["very professional","gladly call this company","any electrical problems in the future"]},"ChdDSUhNMG9nS0VJQ0FnSUNfLXUtZWx3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["scheduling","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for easy scheduling and an outstanding, knowledgeable, and professional technician who exceeded expectations.","key_phrases":["surpassed my expectations","easy schedule","fantastic, knowledgeable and professional","will recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNfbHFyM1RREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["floodlight-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for precise and professional floodlight installation and strongly recommends them.","key_phrases":["installed floodlights with precision and professionalism","Highly recommend Destiny","direct electric needs and services"]},"ChZDSUhNMG9nS0VJQ0FnSUNfaHZtbE5BEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge"],"entities":{"technicians":["Steve","Frank"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises technicians Steve and Frank for their exceptional skill and workmanship.","key_phrases":["magic touch","very good","two techs sent to my house"]},"ChZDSUhNMG9nS0VJQ0FnSUNfeXFpd05nEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly praises Destiny Electric for excellent and professional service.","key_phrases":["Excellent and very professional","Highly recommended"]},"ChZDSUhNMG9nS0VJQ0FnSURmajRfWEhBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being on time, professional, and completing the job well.","key_phrases":["on time","professional","job well done"]},"ChdDSUhNMG9nS0VJQ0FnSURmcGJmVnJ3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["courtesy","professionalism","punctuality","cleanliness","communication","pricing"],"entities":{"technicians":["Josh","Zach"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Technicians Josh and Zach delivered courteous, on-time, professional electrical service at a reasonable price, leaving the customer fully satisfied.","key_phrases":["very courteous and professional","they was on time","Josh showed me how everything works","price is very reasonable"]},"ChdDSUhNMG9nS0VJQ0FnSURmaVpYNTFBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","professionalism","responsiveness","scheduling"],"entities":{"technicians":["Nick"],"services":["electrical-work","project-quote"],"problems":[]},"one_line_summary":"A neighbor referral led to a smooth experience with prompt quoting, fair pricing, and excellent workmanship from Destiny Electric.","key_phrases":["referred to me by my neighbor","Nick came right over and gave me a quote","pricing was right","workmanship was excellent"]},"ChZDSUhNMG9nS0VJQ0FnSURmOEpxVkVBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","pricing","punctuality","courtesy","communication"],"entities":{"technicians":["Travis"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Technician Travis arrived early, was courteous and informative, offered helpful recommendations, and the service was quick and reasonably priced.","key_phrases":["quick response time","reasonably priced","came in early","extremely courteous and informative"]},"ChdDSUhNMG9nS0VJQ0FnSUNmcjQzenV3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is very pleased with the technicians who arrived on time and worked quickly and efficiently.","key_phrases":["here on time","worked quickly and efficiently","very pleased with their work"]},"ChZDSUhNMG9nS0VJQ0FnSUNmcTR1WFJ3EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is highly satisfied with Destiny Electric's pricing and is actively recommending them to others.","key_phrases":["Fantastic price","already started recommending them","anyone I can"]},"ChdDSUhNMG9nS0VJQ0FnSUNmLWZYdWpBRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["courtesy","professionalism","scheduling"],"entities":{"technicians":[],"services":["service-call"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for exceptional, friendly, and professional service from booking to completion of the service call.","key_phrases":["above and beyond wonderful service","friendly, kind, well mannered","so lucky that I found Destiny Electric","from making my phone call to get an appointment"]},"ChZDSUhNMG9nS0VJQ0FnSUNmdWF1dFNBEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","pricing","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for being quick, efficient, courteous, and reasonably priced.","key_phrases":["Quick, efficient, patient, respectful","reasonable","So glad we went with them"]},"ChdDSUhNMG9nS0VJQ0FnSUQ5azVfcjdRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises excellent service and a very kind technician, giving a strong recommendation.","key_phrases":["Excellent service","Extremely kind technician","Highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNmc3RYUE93EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Patricia appreciated Destiny Electric's prompt service and expressed sincere gratitude.","key_phrases":["prompt service is greatly appreciated","Thank you so much"]},"ChdDSUhNMG9nS0VJQ0FnSUR2MDRxUC1RRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast response time and excellent overall service.","key_phrases":["Great response time","excellent service"]},"ChdDSUhNMG9nS0VJQ0FnSUNoc3Z5NDV3RRAB":{"sentiment":"negative","sentiment_score":-0.95,"aspects_mentioned":["technical_knowledge","problem_resolution","communication","professionalism","pricing","cleanliness"],"entities":{"technicians":["Nick"],"services":["sensor-switch-replacement","doorbell-wire-installation","outlet-installation"],"problems":["wrong-switch-installed-without-override-function-causing-strobing-light","large-hole-cut-in-living-room-wall-instead-of-agreed-small-hole-behind-keypad","doorbell-wire-not-fed-through-brick-as-agreed","oversized-holes-cut-in-bedroom-wall-for-outlet-installation"]},"one_line_summary":"Customer had a deeply negative experience with multiple botched jobs including incorrect switch replacement, excessive wall damage, and an incomplete doorbell installation with no accountability.","key_phrases":["does NOT have the override function","large hole cut right underneath the keypad","22inx5in and 19inx5in hole across the corner","took zero responsibility"]},"ChdDSUhNMG9nS0VJQ0FnSURYMkxqeWhBRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for outstanding service and friendly staff.","key_phrases":["outstanding service","nice people"]},"ChZDSUhNMG9nS0VJQ0FnSUR2NHJyTVB3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","professionalism","communication"],"entities":{"technicians":["Ben","Greg"],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Destiny Electric provided the best quote and excellent service, with technicians Ben and Greg delivering great work and clear communication throughout.","key_phrases":["best quote out of many companies","work looks great and made a huge difference","Ben and Greg were excellent, personable","communicated with us every step of the way"]},"ChZDSUhNMG9nS0VJQ0FnSUR2d29xd0VBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","problem_resolution","punctuality"],"entities":{"technicians":["Bill","Josh"],"services":["gfci-receptacle-replacement","electrical-troubleshooting"],"problems":["blown-gfci-receptacle-affecting-multiple-outlets"]},"one_line_summary":"Bill and Josh promptly and professionally resolved a blown GFCI receptacle issue, reinforcing the customer's long-standing trust in Destiny Electric.","key_phrases":["blown GFCI receptacle","prompt and performed in a professional manner","top notch","used Destiny Electric for other jobs in the past"]},"ChZDSUhNMG9nS0VJQ0FnSUR2cEl2MFB3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["electrical-troubleshooting"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's electricians for being punctual, professional, knowledgeable, and effective at problem-solving.","key_phrases":["punctual, professional, knowledgeable electricians","problem shoot, work hard and get the job done","Wonderful job"]},"ChdDSUhNMG9nS0VJQ0FnSUN2ODVLamtnRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for being prompt, professional, and reasonably priced.","key_phrases":["very prompt and professional","charge was reasonable","highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUREaEtDWjNnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","pricing","problem_resolution"],"entities":{"technicians":[],"services":["can-light-installation","kitchen-lighting"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being on time, professional, and affordable while successfully installing new can lights in the kitchen.","key_phrases":["on time","professional","affordable","installing new can lights at the kitchen"]},"ChZDSUhNMG9nS0VJQ0FnSUN2X1pta1FnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","cleanliness","courtesy","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the team for being quick, neat, and helpful, giving a strong recommendation.","key_phrases":["super quick and neat","considerate and helpful","Absolutely recommend","will use again"]},"ChdDSUhNMG9nS0VJQ0FnSUN2eGQtbzRnRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The technician arrived on time and completed the job professionally.","key_phrases":["showed up on time","professional job"]},"ChZDSUhNMG9nS0VJQ0FnSUN2emNmM1NnEAE":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer gives a brief but positive endorsement of Destiny Electric's work.","key_phrases":["very good work"]},"ChZDSUhNMG9nS0VJQ0FnSUNQZ0otVVBREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for great service and professionalism from everyone they interacted with.","key_phrases":["Great Service","did a great job","very professional","everyone I had contact with"]},"ChdDSUhNMG9nS0VJQ0FnSUQzb1lhMzN3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for great service and professionalism.","key_phrases":["Great Service","very professional"]},"ChZDSUhNMG9nS0VJQ0FnSUNQaVlQR1pBEAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["punctuality","cleanliness","problem_resolution","pricing","professionalism"],"entities":{"technicians":["Billy","Zac"],"services":["electrical-repair","electrical-replacement"],"problems":["multiple-items-needing-repair-or-replacement"]},"one_line_summary":"A loyal repeat customer praises Billy and Zac for their punctual, professional, and reasonably priced electrical repair service.","key_phrases":["arrived on time","cleaned the work area","works as designed","fourth or fifth repair by Destiny"]},"ChdDSUhNMG9nS0VJQ0FnSUN2aXZMYl93RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","professionalism","courtesy","pricing","scheduling","problem_resolution"],"entities":{"technicians":[],"services":["gfi-switch-replacement","outdoor-outlet-repair","utility-room-lighting-installation"],"problems":["failed-gfi-switch-affecting-all-outdoor-outlets"]},"one_line_summary":"Customer was highly satisfied with knowledgeable and professional electricians who efficiently repaired a failed GFI switch and installed utility room lighting in a single visit at a fair price.","key_phrases":["knowledgeable electricians who were efficient and polite","able to do the work on this same visit","very pleased with the professionalism","pricing was fair at $375"]},"ChdDSUhNMG9nS0VJQ0FnSUN2bUtiajdBRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was satisfied with the technicians' work and would hire Destiny Electric again.","key_phrases":["very good job","would use them again","technicians did a very good job"]},"ChZDSUhNMG9nS0VJQ0FnSURQM2JlcFBREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer is very satisfied with Destiny Electric's service and would recommend them.","key_phrases":["very satisfied","went above and beyond","great service","would recommend"]},"ChZDSUhNMG9nS0VJQ0FnSURQMjZqVk5REAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["problem_resolution","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-troubleshooting","electrical-repair"],"problems":["electrical-problem-in-unexpected-location"]},"one_line_summary":"Customer is very pleased with the team's ability to locate and fix an electrical problem that was not where expected.","key_phrases":["awesome job finding and fixing","totally not where we thought it was","very pleased with the results"]},"ChZDSUhNMG9nS0VJQ0FnSURQaS1TNUx3EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer expresses high satisfaction with Destiny Electric's service.","key_phrases":["Awesome service","Thank you Destiny 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the technicians for being personable, attentive to requests, and thorough with cleanup.","key_phrases":["very personable and polite","made every effort to do the job according to my request","extremely conscientious bout cleaning up"]},"ChZDSUhNMG9nS0VJQ0FnSURQbVpYeUNBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","pricing","professionalism","cleanliness","technical_knowledge"],"entities":{"technicians":["Nick","Max"],"services":["floodlight-installation","floodlight-relocation"],"problems":["floodlight-installation-needed","floodlight-relocation-needed"]},"one_line_summary":"Customer praises Nick's clear communication and pricing, and Max's professional, clean floodlight installation and relocation work.","key_phrases":["fantastic job","reasonable quote","very professional, very clean","will definitely use Destiny electric again"]},"ChZDSUhNMG9nS0VJQ0FnSURQbm8tU0dBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises the team for doing a great job with a fast installation.","key_phrases":["great job","very quick install"]},"ChZDSUhNMG9nS0VJQ0FnSURQN3NQUUJBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer highly praises Destiny Electric, calling them the best company and thanking them for their good work.","key_phrases":["best company to hired","thank you for the service","good job"]},"ChZDSUhNMG9nS0VJQ0FnSURQM0tYd2FBEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","punctuality","professionalism"],"entities":{"technicians":[],"services":["ev-charging-outlet-installation","garage-electrical-work"],"problems":["needed-outlet-for-electric-vehicle-charging"]},"one_line_summary":"Customer praised Destiny Electric for best pricing, on-time arrival, and fast professional installation of a 1450 outlet for EV charging in their garage.","key_phrases":["best quote around","came right on time","done in less than an hour","seamless and professional"]},"ChdDSUhNMG9nS0VJQ0FnSUNQZzdyTTBBRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["problem_resolution"],"entities":{"technicians":[],"services":[],"problems":["unspecified-tough-situation"]},"one_line_summary":"Customer praises Destiny Electric for helping them out of a difficult situation.","key_phrases":["great company to work with","helped me out of a tough situation","tough situation"]},"ChZDSUhNMG9nS0VJQ0FnSUNQODlicFdnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for arriving on time, completing work quickly, and being very respectable.","key_phrases":["On time","work was completed fast","very respectable electricians"]},"ChdDSUhNMG9nS0VJQ0FnSUNQcmFYUF9BRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The customer rates their experience with Destiny Electric as the best decision they ever made.","key_phrases":["best decision I ever made"]},"ChZDSUhNMG9nS0VJQ0FnSUNQODhpSUlREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy","professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being fast, courteous, and professional.","key_phrases":["Fast","courtesy","professional"]},"ChZDSUhNMG9nS0VJQ0FnSUNQNHJfRGZBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness","courtesy","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being fast, friendly, and completing the job successfully.","key_phrases":["Fast friendly","completed the job"]},"ChdDSUhNMG9nS0VJQ0FnSUNQMUsySHlnRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness","pricing"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for their quick response, great service, and good pricing.","key_phrases":["Quick response","Great service","Good price","what more can you ask"]},"ChdDSUhNMG9nS0VJQ0FnSUNQNE1EM2xnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","courtesy"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Patricia was impressed by the team arriving early, completing the job quickly, and being courteous and respectful, earning her loyalty as a repeat customer.","key_phrases":["got here early","did the job in no time","courteous and respectful","my electricians from now on"]},"ChZDSUhNMG9nS0VJQ0FnSUQzcF9IakFREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer was extremely pleased with the outstanding service provided by the two technicians who came out.","key_phrases":["absolutely outstanding","so pleased with the service","two men that came out"]},"ChZDSUhNMG9nS0VJQ0FnSUQzeTZtN1VREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":["recessed-lighting-installation","outdoor-lighting"],"problems":[]},"one_line_summary":"Customer had a great experience with Destiny Electric installing recessed outdoor lighting and would highly recommend them.","key_phrases":["very personable","recessed lighting outside","looks great","Would definitely recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUQzLVpIMWVREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","pricing","professionalism"],"entities":{"technicians":["Nick","Travis"],"services":["emergency-call-out"],"problems":["electrical-emergency-on-a-saturday"]},"one_line_summary":"Customer praises Destiny Electric for a fast, fairly priced emergency Saturday call-out handled by Nick and Travis.","key_phrases":["emergency call","quick response","fair charge for a Saturday call out","exponential service"]},"ChZDSUhNMG9nS0VJQ0FnSURYb0xXdUNnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","pricing","communication"],"entities":{"technicians":["Nick","Ben"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Nick, Ben, and the crew for being easy to work with, reasonably priced on change orders, and highly professional.","key_phrases":["So easy to work with","change orders were not through the roof","competent, professional electrical work","We love Ben too"]},"ChdDSUhNMG9nS0VJQ0FnSUQzbHUyWDl3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was highly satisfied with Destiny Electric's punctuality, professionalism, and quality of work.","key_phrases":["on time","very professional","very pleased with the work"]},"ChdDSUhNMG9nS0VJQ0FnSUQzMUk3YzJBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their fast, knowledgeable, and quality electrical work in a new home.","key_phrases":["fast quality work","experience/knowledge for what I needed","made it look great","lucky to have found them"]},"ChZDSUhNMG9nS0VJQ0FnSUQzNUpxWGJBEAE":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["technical_knowledge","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The technician performed well and kept the customer informed throughout the process.","key_phrases":["very good","explained the process along the way"]},"ChdDSUhNMG9nS0VJQ0FnSUMzazQ2dTR3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being polite and professional.","key_phrases":["very polite","very professional","Excellent"]},"ChZDSUhNMG9nS0VJQ0FnSUMzeFoza1NREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":["Nick"],"services":["electric-service"],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for consistent punctuality and professionalism across two service visits, specifically thanking Nick for his help.","key_phrases":["Destiny came through","both times they have been punctual and professional","go to for all your electric needs","Thanks Nick for all your help"]},"ChdDSUhNMG9nS0VJQ0FnSUMzM3FEbXB3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric, praising their excellent, efficient, and friendly staff.","key_phrases":["great electric company","staff were excellent","efficient and friendly","highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUMzN3NDNkhREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["scheduling","punctuality","professionalism","technical_knowledge","communication","responsiveness"],"entities":{"technicians":["Nathaniel","Steven"],"services":["electrical-outlet-repair"],"problems":["faulty-electrical-outlet"]},"one_line_summary":"Customer praises Destiny Electric for next-day scheduling, transparent communication, and a highly knowledgeable technician who efficiently resolved an electrical outlet problem.","key_phrases":["next day appointment","knew exactly what the problem was","transparent and explained everything","punctual, professional, and extremely knowledgeable"]},"ChdDSUhNMG9nS0VJQ0FnSURiNVlYcndRRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","courtesy","problem_resolution"],"entities":{"technicians":["Ben"],"services":["electrical-troubleshooting"],"problems":["electrical-issue"]},"one_line_summary":"Ben and his partner quickly identified an electrical issue and impressed the customer with their professionalism and courtesy.","key_phrases":["professional and courteous","quickly identified the issue","would definitely call them again"]},"ChdDSUhNMG9nS0VJQ0FnSUMzbXRHa3hBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professional work and thorough cleanup, and strongly recommends the company.","key_phrases":["Very professional job","work area over cleaning","Definitely recommend this company"]},"ChZDSUhNMG9nS0VJQ0FnSUMzb051WElBEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["courtesy","technical_knowledge","pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-panel-replacement","flood-light-installation","outlet-repair","lighting-fixture-rewiring"],"problems":["electrical-box-replacement-needed","non-functional-outlets","lighting-fixtures-needing-rewiring"]},"one_line_summary":"Customer highly recommends Destiny Electric for friendly, knowledgeable service covering panel replacement, flood lights, outlet repair, and fixture rewiring at a great price.","key_phrases":["Friendly, knowledgeable, concerned about my needs","Great price for all the extra work done","Replaced my electrical box and added flood lights","Highly recommend Destiny Electric"]},"ChZDSUhNMG9nS0VJQ0FnSURYMy1QTEJREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","problem_resolution","professionalism","courtesy","communication"],"entities":{"technicians":["Travis"],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Technician Travis resolved an electrical problem quickly, professionally, and courteously, earning a strong recommendation for Destiny Electric.","key_phrases":["Fantastic response time","handled quickly and professionally","Travis was courteous","explained the issue and what was necessary to correct the problem"]},"ChdDSUhNMG9nS0VJQ0FnSUMzb01tZnJnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","communication","professionalism"],"entities":{"technicians":["Micha"],"services":["electrical-diagnosis"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer praises technician Micha for his politeness and clear explanation of the electrical problem.","key_phrases":["very polite","showed and told what was wrong","Send him out anytime","Great job"]},"ChZDSUhNMG9nS0VJQ0FnSURiN0ppblB3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","technical_knowledge"],"entities":{"technicians":["Nick"],"services":["panel-upgrade"],"problems":[]},"one_line_summary":"Customers Mark and Cecilia were highly satisfied with Nick's superior work on a panel upgrade, praising punctuality and quality.","key_phrases":["Superior work","showed up on time","finished within the time they said","upgraded panel"]},"ChdDSUhNMG9nS0VJQ0FnSURYazRtRDdBRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had an excellent experience with two punctual, professional, and friendly Destiny Electric technicians and would hire them again.","key_phrases":["on time, professional, friendly","excellent job","ask for the same two techs","they were terrific"]},"ChZDSUhNMG9nS0VJQ0FnSURYNVpHYmZBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","punctuality","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for great communication, prompt service, and competitive pricing, calling them the best in town.","key_phrases":["Great communication","prompt service","great price","Best in town"]},"ChdDSUhNMG9nS0VJQ0FnSURYNHBXbzhBRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","responsiveness"],"entities":{"technicians":[],"services":["outlet-installation"],"problems":["needed-additional-outlet"]},"one_line_summary":"The electrician quickly and professionally installed an outlet for the customer.","key_phrases":["very professional and efficient","came out very quickly","add an outlet"]},"ChZDSUhNMG9nS0VJQ0FnSURYOUs2a0lnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric staff for professionalism, knowledge, and excellent teamwork, and highly recommends the business.","key_phrases":["very Professional","Knowledgeable","amazing Teamwork","Highly recommend Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSURYbVA3NWtRRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["patio-heater-installation"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric after they excellently installed two Infratech patio heaters.","key_phrases":["installed (2) Infratech patio heaters","did an excellent job","highly recommend them"]},"ChZDSUhNMG9nS0VJQ0FnSURCdVl2QkZBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["communication","technical_knowledge","courtesy"],"entities":{"technicians":["Max"],"services":["electrical-repair"],"problems":[]},"one_line_summary":"Technician Max efficiently explained and resolved both electrical problems while being polite.","key_phrases":["explained the problems and fixed both","efficient and polite"]},"ChdDSUhNMG9nS0VJQ0FnSUNYXzQtQ3p3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Technician arrived on time, quickly diagnosed and fixed the electrical issue, leaving everything working as expected.","key_phrases":["Arrived when promised","quickly diagnosed and repaired","Everything is working as expected"]},"ChZDSUhNMG9nS0VJQ0FnSUNYal9DNVZ3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had a great experience with Destiny Electric and strongly recommends them.","key_phrases":["They were awesome","would definitely recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUQ2emZuU29RRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","pricing"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast, excellent service, strong communication, and reasonable pricing.","key_phrases":["Excellent and fast service","Very good communication","reasonably priced"]},"ChZDSUhNMG9nS0VJQ0FnSUNYOXVtck13EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy","punctuality"],"entities":{"technicians":["Micah","Max"],"services":["ev-charger-installation","electrical-outlet-installation"],"problems":[]},"one_line_summary":"Micah and Max efficiently installed a Tesla charging plug in 45 minutes, impressing the customer with their professionalism and friendliness.","key_phrases":["great job installing a plug for my new Tesla","45 minutes with no surprises","very professional and friendly"]},"ChdDSUhNMG9nS0VJQ0FnSUNYLXJyXy1BRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was highly pleased with Destiny Electric's prompt, courteous, and professional service and would recommend the company to others.","key_phrases":["well pleased","prompt, courteous, and professional services","will not hesitate to recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUM3MVBLd3lnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","problem_resolution","professionalism"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer had a great experience with fast, professional service that quickly resolved their electrical issue.","key_phrases":["came quickly","fixed the issue quickly","very professional the whole way","great experience"]},"ChdDSUhNMG9nS0VJQ0FnSURuOTRma2dRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","punctuality","technical_knowledge"],"entities":{"technicians":["Shane"],"services":["electrical-services"],"problems":[]},"one_line_summary":"A loyal repeat customer praises Destiny Electric and Shane's team for consistent professionalism, punctuality, and flawless work.","key_phrases":["always professional","always on time","work is always flawless","go-to for electrical services"]},"ChZDSUhNMG9nS0VJQ0FnSURuazRPdkRBEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":["Nick","Nathan"],"services":["weather-head-and-mast-repair"],"problems":["weather-head-and-mast-damaged-by-hurricane-helene"]},"one_line_summary":"Nick and Nathan at Destiny Electric professionally and efficiently repaired a weather head and mast damaged by Hurricane Helene.","key_phrases":["extremely professional and expedient","what all businesses should model","exceptional work","weather head and mast were damaged due to Hurricane Helene"]},"ChdDSUhNMG9nS0VJQ0FnSURua3F2WDd3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","cleanliness","courtesy","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for being timely, clean, respectful, and fairly priced.","key_phrases":["Timely","clean","respectful","fair priced"]},"ChZDSUhNMG9nS0VJQ0FnSUNuX19tTU93EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","pricing","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for arriving on time, providing an accurate quote, and delivering top-notch workmanship.","key_phrases":["on time and efficient","quote was accurate","workmanship top notch"]},"ChZDSUhNMG9nS0VJQ0FnSUNuemJIOGRnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","scheduling","punctuality","communication","professionalism"],"entities":{"technicians":[],"services":["generator-outlet-interlock-installation"],"problems":["needed-generator-outlet-interlock-connection"]},"one_line_summary":"Customer praises Destiny Electric for fast scheduling, punctuality, clear communication, and professional installation of a generator outlet interlock.","key_phrases":["excellent in quoting and scheduling my project the next day","professional service tech's were on time","outlined the steps that they were going to do","completed the project in a timely manner"]},"ChdDSUhNMG9nS0VJQ0FnSUNueGV5ODBnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["courtesy","technical_knowledge","punctuality","communication","pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-project-completion"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being polite, knowledgeable, punctual, communicative, and fairly priced, completing the project exactly as agreed.","key_phrases":["polite, knowledgeable, and punctual","Communication is excellent","pricing is fair","completed exactly as agreed"]},"ChZDSUhNMG9nS0VJQ0FnSURIZ3RXNkFnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being very prompt and taking extra care to ensure the job was done correctly.","key_phrases":["very prompt","extra care","job done right"]},"ChZDSUhNMG9nS0VJQ0FnSUNudHY2UlRREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","cleanliness"],"entities":{"technicians":[],"services":["panel-installation","wiring-cleanup"],"problems":[]},"one_line_summary":"Destiny Electric installed a new panel and cleaned up the wiring on time and professionally.","key_phrases":["installed a new panel system","cleaned up the inbound and outbound wiring","It's almost pretty now","on time and professional throughout the day"]},"ChdDSUhNMG9nS0VJQ0FnSUNubG9MRTZRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the electricians for being fast, efficient, and highly skilled.","key_phrases":["Fast and efficient","Very good electricians"]},"ChdDSUhNMG9nS0VJQ0FnSUNueXFYVGpRRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["responsiveness","professionalism","communication","courtesy","problem_resolution","scheduling"],"entities":{"technicians":["Ben","Jeremy"],"services":["stove-electrical-repair","same-day-service"],"problems":["brand-new-stove-lost-power"]},"one_line_summary":"Ben and Jeremy responded same-day to restore power to the customer's stove after another company refused to help ahead of an upcoming storm.","key_phrases":["came right away- same day","polite, energetic, smiling, and professional","explained what occurred and told me how they were gonna fix it","power back to my stove"]},"ChZDSUhNMG9nS0VJQ0FnSUNuX09Hd2JREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","problem_resolution","communication"],"entities":{"technicians":[],"services":["breaker-repair","oven-electrical-repair"],"problems":["oven-tripping-the-breaker"]},"one_line_summary":"Customer called at 7am about an oven tripping the breaker and had it resolved same day within an hour.","key_phrases":["same day by 2 pm","oven working again in less than an hour","Excellent customer service","100% recommend"]},"ChZDSUhNMG9nS0VJQ0FnSURIczdDbUNnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["pricing","punctuality","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for good pricing, on-time arrival, and friendly service, and plans to use them again.","key_phrases":["Pricing was good","showed up on time","friendly","Will be using them for future jobs"]},"ChZDSUhNMG9nS0VJQ0FnSUNIcDVDZ0NnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","scheduling","cleanliness","professionalism"],"entities":{"technicians":[],"services":["electrical-project-estimate","electrical-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for prompt scheduling, on-time arrival, thorough cleanup, and professionalism throughout the entire job.","key_phrases":["estimated the project right away","on time to do the work","cleaned up all mess","professional from the first contact to the end of the job"]},"ChdDSUhNMG9nS0VJQ0FnSURIODlxRDNBRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","problem_resolution"],"entities":{"technicians":["Alex","Anthony"],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Alex and Anthony quickly identified and fixed an electrical problem to the customer's satisfaction.","key_phrases":["Alex and Anthony were great","problem identified and fixed","record time"]},"ChZDSUhNMG9nS0VJQ0FnSURId1lMQ0VREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","punctuality","pricing","technical_knowledge","communication"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"A repeat customer highly recommends Destiny Electric for their kindness, punctuality, fair pricing, and knowledgeable technicians who communicate clearly.","key_phrases":["very kind, punctual and fair","fair when it comes to pricing","explain in layman's terms","definitely recommend"]},"ChdDSUhNMG9nS0VJQ0FnSURIX3NQMW5nRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the friendly technicians and successful job completion, enthusiastically recommending Destiny Electric.","key_phrases":["great service","nice guys","got the job done","recommend anytime"]},"ChZDSUhNMG9nS0VJQ0FnSURIMUxLeVRREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Technicians arrived the same day the customer called and completed the work efficiently.","key_phrases":["arrived same day i called","very efficient"]},"ChZDSUhNMG9nS0VJQ0FnSURIaUpXZVhREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professional, honest, and hardworking service and plans to use them again.","key_phrases":["Great service from start to finish","Professional, honest and hard workers","Will use Destiny Electric again and again"]},"ChZDSUhNMG9nS0VJQ0FnSURIa0wyaEdnEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Shane"],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric, praising Shane for being very customer-oriented.","key_phrases":["Excellent company","very customer oriented","Highly recommended"]},"ChZDSUhNMG9nS0VJQ0FnSURIc0lLSVR3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","cleanliness","courtesy"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer had a quick, clean, and friendly experience and plans to use Destiny Electric again.","key_phrases":["Quick, clean, friendly service","will call them again"]},"ChdDSUhNMG9nS0VJQ0FnSUNIaF95TWp3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is very happy with the results and found the team personable and professional, and would recommend them.","key_phrases":["very happy with the results","personable and professional","happy to recommend them to anyone"]},"ChZDSUhNMG9nS0VJQ0FnSUNINDl2aVl3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric employees for consistently being professional, friendly, and attentive to past work.","key_phrases":["always professional and friendly","ask me how things are going","previous jobs they have done"]},"ChZDSUhNMG9nS0VJQ0FnSUNIdWZDZ2NBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Returning customer praises Destiny Electric's consistently excellent service.","key_phrases":["Service excellent as usual","repeat satisfaction"]},"ChdDSUhNMG9nS0VJQ0FnSUNIbHE2cG1nRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised the excellent service and thoroughness of the technician.","key_phrases":["Excellent customer service","very thorough","Much appreciated"]},"ChdDSUhNMG9nS0VJQ0FnSUNINnRuZm5BRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","technical_knowledge","problem_resolution","professionalism","communication","courtesy"],"entities":{"technicians":["Shane"],"services":["outlet-replacement","electrical-troubleshooting"],"problems":["overheating-and-smoking-outlet","fear-of-electrical-house-fire"]},"one_line_summary":"Shane and his partner responded same-day, diagnosed and replaced overheating outlets, and provided safety guidance, earning the customer's permanent loyalty.","key_phrases":["showed up the same day of my initial call","got right to the root of my problem","outlet that kept overheating and smoking","This is my forever electrician"]},"ChdDSUhNMG9nS0VJQ0FnSUNINm95SGxBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["cleanliness","professionalism","courtesy"],"entities":{"technicians":[],"services":["spa-power-supply","underground-trenching","paver-tunneling"],"problems":["no-power-supply-to-new-patio-spa"]},"one_line_summary":"Destiny Electric professionally ran power to a new patio spa, handling difficult tunneling and trenching while leaving the worksite impressively clean.","key_phrases":["tunneling beneath pavers","left the work site very clean","difficult to see where they'd trenched","made it look easy"]},"ChdDSUhNMG9nS0VJQ0FnSUNIb0tqdnVRRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","scheduling","punctuality"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fair pricing, easy scheduling, and on-time arrival, and would recommend and use them again.","key_phrases":["Excellent service at a fair price","Very easy to make an appointment","on time","recommend and use Destiny again"]},"ChZDSUhNMG9nS0VJQ0FnSUQ3LTVUS0tREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","cleanliness","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer highly praises Destiny Electric for being professional, quick, clean, and efficient, recommending them for reliable on-time electrical work.","key_phrases":["professional, quick, clean, and done efficiently","get it done right and on time","make it Destiny Electric professionals"]},"ChZDSUhNMG9nS0VJQ0FnSUQ3MTdqNlJREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for consistently knowledgeable, professional, and courteous service across multiple visits.","key_phrases":["used Destiny Electric on more than a few occasions","always done a great job","very knowledgeable, professional","always very courteous"]},"ChZDSUhNMG9nS0VJQ0FnSUQ3eTVDbFVREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer found Destiny Electric efficient and friendly and plans to use them again.","key_phrases":["very efficient & friendly","will call them again"]},"ChdDSUhNMG9nS0VJQ0FnSUNacmZpWnl3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"A loyal repeat customer praises Destiny Electric for being consistently fast and reliable.","key_phrases":["fast and reliable","as usual","every time"]},"ChdDSUhNMG9nS0VJQ0FnSUQ3MWJlX2d3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","professionalism","problem_resolution"],"entities":{"technicians":[],"services":["pipe-installation","outdoor-water-faucet-repair"],"problems":["pipe-issue-causing-problems-with-outside-water-faucet"]},"one_line_summary":"A knowledgeable and professional technician successfully located and replaced a pipe to resolve an outdoor water faucet issue.","key_phrases":["very knowledgeable and professional","excellent job","locate the pipe coming into the house","install a new pipe to prevent future issues"]},"ChZDSUhNMG9nS0VJQ0FnSUQ3dzlmdFdBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","problem_resolution","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["breaker-panel-inspection","electrical-repair"],"problems":["breaker-panel-issue","loose-screws-in-panel"]},"one_line_summary":"Technician arrived on time, fixed the electrical problem, and proactively inspected and tightened loose breaker panel screws.","key_phrases":["Showed up on time","fixed the problem","checked other breakers in the panel","Couldn't ask for a better electrician"]},"ChdDSUhNMG9nS0VJQ0FnSUQ3LXJ2QWhRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["scheduling","punctuality","professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises easy scheduling, on-time arrival, efficient work, and friendly professionalism, giving a strong recommendation.","key_phrases":["Making an appointment was easy","Showed up when promised","did the work quickly and efficiently","Highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUQ3a3VfVGZREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","problem_resolution","professionalism"],"entities":{"technicians":[],"services":["electrical-diagnosis","recessed-lighting-installation"],"problems":["electrical-issue"]},"one_line_summary":"The Destiny Electric team quickly diagnosed an electrical issue and installed recessed lighting, leaving the customer very pleased.","key_phrases":["did their thing","quickly diagnosed an electrical issue","installed some recessed lighting","very pleased with the service"]},"ChdDSUhNMG9nS0VJQ0FnSUQ3MU1IRm1nRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","professionalism","cleanliness","pricing","communication","problem_resolution"],"entities":{"technicians":[],"services":["breaker-box-installation","electrical-installation"],"problems":["challenging-breaker-box-access-in-attic-confined-space"]},"one_line_summary":"Rebecca had a seamless and highly professional experience with Destiny Electric, praising the knowledgeable team, fair transparent pricing, safety practices, and thorough cleanup.","key_phrases":["entire process was seamless and professional","no hidden fees or surprises","attention to detail and commitment to safety","exceeded my expectations"]},"ChZDSUhNMG9nS0VJQ0FnSUQ3cUszM1dREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","pricing","professionalism"],"entities":{"technicians":["Nick"],"services":["residential-electrical","investment-property-electrical","real-estate-electrical"],"problems":[]},"one_line_summary":"A seven-year loyal customer from Herron Real Estate highly praises Destiny Electric for their responsiveness, fantastic pricing, and consistent quality across personal, investment, and real estate properties.","key_phrases":["go to for the last seven years","super responsive","pricing is fantastic","cannot recommend this company enough"]},"ChdDSUhNMG9nS0VJQ0FnSUQ3cU5USjN3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","pricing","professionalism","communication"],"entities":{"technicians":["Nick"],"services":["ceiling-fan-installation","can-light-replacement","electrical-work"],"problems":["ceiling-fans-needed-installation","can-lights-needed-replacement"]},"one_line_summary":"Customer highly recommends Destiny Electric after Nick and a two-man crew arrived on time, completed ceiling fan installation and can light replacement perfectly, and offered very reasonable pricing.","key_phrases":["gave good estimates on phone","two man crew came out on time","completed work perfectly","very reasonable price"]},"ChZDSUhNMG9nS0VJQ0FnSUQ3OE5MY1N3EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for great service at a reasonable price.","key_phrases":["Great service","reasonable price","Thanks so much for your help"]},"ChdDSUhNMG9nS0VJQ0FnSUM3c1pXVjRBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication"],"entities":{"technicians":[],"services":["power-pole-installation"],"problems":["power-pole-replacement"]},"one_line_summary":"Customer praises Destiny Electric for honest, reliable, and professional service installing a new power pole, impressing even their insurance claim adjuster.","key_phrases":["Excellent professional service","honest and reliable","Even my insurance claim adjuster was impressed","Just great guys"]},"ChdDSUhNMG9nS0VJQ0FnSUM3dHFlWW5RRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer reports the job was completed quickly and professionally.","key_phrases":["timely and professional manner","job done"]},"ChZDSUhNMG9nS0VJQ0FnSUM3X0lhelh3EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["ceiling-fan-installation"],"problems":[]},"one_line_summary":"Destiny Electric did a great job installing two ceiling fans from Home Depot for the customer.","key_phrases":["installed two ceiling fans","from Home Depot","did a great job"]},"ChdDSUhNMG9nS0VJQ0FnSUM3M1AtVW1nRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["punctuality","technical_knowledge","courtesy"],"entities":{"technicians":["Nathan"],"services":[],"problems":[]},"one_line_summary":"Customer highly praises technician Nathan for being quick, punctual, thorough, and pleasant, giving a 10/10 recommendation.","key_phrases":["phenomenal","Quick, punctual","thorough and pleasant","recommend 10/10 times"]},"ChZDSUhNMG9nS0VJQ0FnSUM3dk0yZE9REAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for great, fast, and professional work and plans to use them again.","key_phrases":["Great work","fast, and professional","Will use again for sure"]},"ChdDSUhNMG9nS0VJQ0FnSURiNjlXaTh3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","technical_knowledge","communication","punctuality","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-problems"]},"one_line_summary":"Customer praises Destiny Electric technicians for being courteous, knowledgeable, punctual, and thorough in explaining their work.","key_phrases":["very courteous and knowledgeable","explained everything before they did it","offered alternatives to my problems","would recommend them to everyone"]},"ChZDSUhNMG9nS0VJQ0FnSURidV9tM2N3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, friendly, and doing great work.","key_phrases":["Very professional","very friendly","great work"]},"ChdDSUhNMG9nS0VJQ0FnSURibS1pcDZBRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness","problem_resolution","pricing"],"entities":{"technicians":["Nathan"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Nathan and Destiny Electric for quick response, effective work, and fair pricing.","key_phrases":["Responded quickly","did what needed to be done","fair price"]},"ChdDSUhNMG9nS0VJQ0FnSURiOVlHZ3BRRRAB":{"sentiment":"positive","sentiment_score":0.82,"aspects_mentioned":["technical_knowledge","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"A first-time electrician customer was impressed by the team's knowledge and kindness, easing her initial apprehension.","key_phrases":["never had to hire an electrician before","very knowledgeable and kind","a bit scared"]},"ChdDSUhNMG9nS0VJQ0FnSURiNWRTNjRBRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["tv-mounting","outlet-installation"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for successfully mounting a TV and installing an elevated outlet.","key_phrases":["great job","mounting the tv","adding an elevated outlet"]},"ChZDSUhNMG9nS0VJQ0FnSURidGJ2QU9REAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric, praising their great attitude and quality work.","key_phrases":["These guys are great","Good attitude","do a great job","Highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSURid3NhTU53EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was very pleased with the crew and the timely completion of their project.","key_phrases":["Great crew","done in a timely manner","Very pleased"]},"ChdDSUhNMG9nS0VJQ0FnSUQyb09TSmpBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","responsiveness"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Returning customer praises Destiny Electric for consistently fast and professional service.","key_phrases":["As Always","Great and fast service","Very professional"]},"ChdDSUhNMG9nS0VJQ0FnSURiaUlYR2pBRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","communication"],"entities":{"technicians":[],"services":["power-pole-installation","service-panel-installation"],"problems":["power-pole-needing-replacement"]},"one_line_summary":"Customer praises Destiny Electric for outstanding professionalism and communication during a commercial power pole and service panel installation.","key_phrases":["most professional companies i have done business with","Communication was super easy","kept us updated on the project","outstanding service"]},"ChZDSUhNMG9nS0VJQ0FnSURicUpHWlN3EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","cleanliness"],"entities":{"technicians":["Max"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Technicians Max and a colleague arrived on time and did a great job cleaning up after their work.","key_phrases":["came on time","great job with cleaning the floor","Thank you, Destiny Electric"]},"ChZDSUhNMG9nS0VJQ0FnSURid01IR0RnEAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["recessed-light-installation","spotlight-installation","dimmer-installation"],"problems":[]},"one_line_summary":"Customer is thrilled with Destiny Electric's flawless installation of recessed lights, spotlights, and dimmers, giving them an A+++ rating.","key_phrases":["excellent job installing","recessed lights and spotlights with dimmers","absolutely perfect","A+++"]},"ChdDSUhNMG9nS0VJQ0FnSUNicDZ5am1BRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge","problem_resolution","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, knowledgeable, quick, and reasonably priced.","key_phrases":["Very professional","Knew how to correct our problem","Quick","very reasonable price"]},"ChZDSUhNMG9nS0VJQ0FnSUNibDllcmV3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast, efficient, and knowledgeable work.","key_phrases":["great job","fast efficient","knowledgeable workers"]},"ChdDSUhNMG9nS0VJQ0FnSUNiOXZiM3Z3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer had a great experience and would call Destiny Electric again for future needs.","key_phrases":["Great service","will definitely call these guys again","anything comes up"]},"ChZDSUhNMG9nS0VJQ0FnSUNiMXNyV1FBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge","courtesy"],"entities":{"technicians":["Nahan"],"services":["led-light-replacement","storm-damage-repair"],"problems":["led-lights-damaged-by-storm"]},"one_line_summary":"Technician Nahan efficiently replaced storm-damaged LED lights and impressed the customer with his politeness and professionalism.","key_phrases":["went right to work","replaced all the led lights damaged by the storm","very polite and professional","lucky to have such a great employee"]},"ChZDSUhNMG9nS0VJQ0FnSUNibHFYY1RREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast, professional service and says they will use the company again.","key_phrases":["great service","fast and professional","will use again","great job guys"]},"ChZDSUhNMG9nS0VJQ0FnSUNyemRMaEdREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism","scheduling"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being organized, punctual, and completing jobs efficiently.","key_phrases":["very organized","on time","completed jobs in timely manner"]},"ChdDSUhNMG9nS0VJQ0FnSURObWVlcHNnRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer appreciates the prompt customer service provided by Destiny Electric.","key_phrases":["prompt customer service"]},"ChZDSUhNMG9nS0VJQ0FnSUNiNnJLVGRBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","courtesy","professionalism"],"entities":{"technicians":[],"services":["panel-installation","240-volt-circuit-installation"],"problems":[]},"one_line_summary":"Customer was highly satisfied with Destiny Electric's prompt, courteous, and professional electricians who installed a new panel and two 240-volt circuits.","key_phrases":["prompt, courteous, and extremely professional","install new panel and two 240 volt circuits","would definitely hire again","recommend to everyone"]},"ChdDSUhNMG9nS0VJQ0FnSUNiZ3NmUXZ3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their excellent service.","key_phrases":["Excellent service","Highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUNiMlAydzZ3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","punctuality","communication"],"entities":{"technicians":[],"services":["outlet-installation","dishwasher-electrical-connection"],"problems":["needed-outlet-for-new-dishwasher"]},"one_line_summary":"The team quickly and efficiently installed a dishwasher outlet while being polite and explaining the entire process.","key_phrases":["quick and efficient","explained the whole process","Nice, polite","installing an outlet for my new dishwasher"]},"ChdDSUhNMG9nS0VJQ0FnSUNibEthUXNnRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the technicians for being efficient, friendly, and courteous.","key_phrases":["efficient","friendly and curtious","Techs were efficient"]},"ChZDSUhNMG9nS0VJQ0FnSUNiNk1mdWR3EAE":{"sentiment":"positive","sentiment_score":0.7,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The customer expresses consistent satisfaction with Destiny Electric's work.","key_phrases":["always does a good job","Destiny"]},"ChdDSUhNMG9nS0VJQ0FnSUNPNzZIYnNRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","courtesy","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, prompt, courteous, and clean.","key_phrases":["professional, prompt and courteous","clean","great company","love working with them"]},"ChdDSUhNMG9nS0VJQ0FnSUNicUpfSDBBRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer reports the work was completed as promised and the technician performed excellently.","key_phrases":["work done as promised","excellent job","technician"]},"ChZDSUhNMG9nS0VJQ0FnSURyMC1IUUJREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["residential-electrical-installation","pole-barn-electrical-installation"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric after they handled electrical work for both a newly built house and a pole barn, saying they exceeded expectations.","key_phrases":["Exceeded expectations","10/10","electric on my newly built house","highly recommend this company for any job"]},"ChZDSUhNMG9nS0VJQ0FnSURyeGNPVENREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for consistently great work and pleasant staff.","key_phrases":["as always they do a great job","great people to work with"]},"ChZDSUhNMG9nS0VJQ0FnSURydWRUVkhnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","scheduling"],"entities":{"technicians":[],"services":["can-lighting","under-cabinet-lighting"],"problems":[]},"one_line_summary":"Customer had a smooth, fast experience with Destiny Electric for kitchen and dining room can lighting and under-cabinet lighting installation.","key_phrases":["can lighting in our kitchen and dining room","under-cabinet lighting in the kitchen","very easy from beginning to end","Time from estimate to install was only one week"]},"ChdDSUhNMG9nS0VJQ0FnSURyNmNYYTBRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","pricing","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for helpful communication, great pricing, and an easy overall process.","key_phrases":["communicates well","great price","easy process","very helpful"]},"ChZDSUhNMG9nS0VJQ0FnSURydnRHRmZBEAE":{"sentiment":"positive","sentiment_score":0.82,"aspects_mentioned":["pricing","problem_resolution","professionalism"],"entities":{"technicians":[],"services":["electrical-work","pvc-waterline-repair"],"problems":["accidentally-broken-pvc-waterline-in-attic"]},"one_line_summary":"Customer praises Destiny Electric for fair pricing and resolving an accidental pipe break while completing the electrical work.","key_phrases":["great work again","accidentally broke my pvc waterline","priced well and do not over charge","highly recommend Destiny"]},"ChdDSUhNMG9nS0VJQ0FnSURybnZMa3N3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism","courtesy"],"entities":{"technicians":["Micah"],"services":[],"problems":[]},"one_line_summary":"Customer praises technician Micah for being punctual, personable, and professional.","key_phrases":["punctual, personal, and professional","Micah was punctual"]},"ChdDSUhNMG9nS0VJQ0FnSURBNXRQc21nRRAB":{"sentiment":"positive","sentiment_score":0.75,"aspects_mentioned":["courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised the technicians for being very nice and helpful during their visit.","key_phrases":["young men","very nice and helpful"]},"ChdDSUhNMG9nS0VJQ0FnSUNydjh1MzVRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["surge-protector-installation"],"problems":[]},"one_line_summary":"Retired Army veteran highly recommends Destiny Electric for their excellent surge protector installation and professional service.","key_phrases":["They are awesome","wonderful work installing the Surge Protector","wonderful professional service","I recommend them to you all"]},"ChdDSUhNMG9nS0VJQ0FnSUNWMnBMSXhBRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["courtesy","professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric as the best company for being polite, professional, and on time.","key_phrases":["Best company","Polite Professional","on time","AWESOME"]},"ChdDSUhNMG9nS0VJQ0FnSUNyXzZ2My13RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["residential-electrical","remodeling-electrical"],"problems":[]},"one_line_summary":"A remodeling contractor highly recommends Destiny Electric as a reliable subcontractor for clients and personal homes, praising their professionalism and ownership.","key_phrases":["go to electrician","You will not be disappointed","Wonderful owner, wonderful company","subcontractors that we can count on"]},"ChZDSUhNMG9nS0VJQ0FnSUNydTREV2JBEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Nathan"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises technician Nathan for being professional, respectful, and doing a wonderful job.","key_phrases":["very professional","respectful and great attitude","wonderful job"]},"ChdDSUhNMG9nS0VJQ0FnSUNyaDZLSl9RRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","communication","problem_resolution","pricing"],"entities":{"technicians":["Shane"],"services":["phone-consultation","electrical-troubleshooting"],"problems":["outlets-on-one-whole-side-of-house-went-out"]},"one_line_summary":"Shane called back within 10 minutes and walked the customer through a fix over the phone, resolving a whole-side outlet outage without a service visit.","key_phrases":["called me back within 10 mins","walked me through some things","avoiding a service call","free over the phone assistance"]},"ChdDSUhNMG9nS0VJQ0FnSUNyNTl6ZTlRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is very satisfied with Destiny Electric's prompt and professional service and would use them again.","key_phrases":["very satisfied with service","promptness","very professional","definitely call on them again"]},"ChdDSUhNMG9nS0VJQ0FnSUNydlltMmh3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for being very professional and responding quickly.","key_phrases":["very professional","fast response"]},"ChdDSUhNMG9nS0VJQ0FnSUNydFltVW5nRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["electrical-panel-upgrade","light-fixture-installation"],"problems":["electrical-box-not-up-to-current-code","light-fixtures-needed-installation"]},"one_line_summary":"Customer was highly satisfied with an electrical box upgrade and three light fixture installations, praising the electricians' knowledge and work quality.","key_phrases":["electrical box updated to meet current code","3 light fixtures installed","very knowledgeable","will definitely call Destiny Electric again"]},"ChdDSUhNMG9nS0VJQ0FnSUNyalA3Z3hRRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","courtesy","pricing"],"entities":{"technicians":[],"services":["ceiling-fan-installation"],"problems":[]},"one_line_summary":"Customer was very pleased with the professional and friendly technicians who installed two ceiling fans at a satisfying cost, and plans to return for more installations.","key_phrases":["professional and friendly","very happy with cost and the service","ceiling fans installed","will be using Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSUNyOU1qandBRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":[],"services":["electrical-service"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer praises the technician's professionalism and thoroughness in resolving their electrical issue and plans to use Destiny Electric again.","key_phrases":["very professional and thorough","help resolve my issue","will call them in the future","any other electrical need"]},"ChZDSUhNMG9nS0VJQ0FnSUNycU92VU5nEAE":{"sentiment":"positive","sentiment_score":0.72,"aspects_mentioned":["technical_knowledge","problem_resolution","communication","professionalism"],"entities":{"technicians":["Nathan"],"services":["partial-power-outage-diagnosis","utility-coordination"],"problems":["partial-power-outage","floating-neutral-issue-before-the-meter"]},"one_line_summary":"Technician Nathan correctly identified a floating neutral causing a partial power outage and successfully persuaded FP&L to send a crew to fix the pre-meter issue.","key_phrases":["partial power outage","floating neutral","issue was before the meter","appreciated the effort from Nathan"]},"ChZDSUhNMG9nS0VJQ0FnSURMci1mamVBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","professionalism","communication"],"entities":{"technicians":[],"services":["wiring"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric after a fast, efficient, and knowledgeable wiring job by their two-man team.","key_phrases":["fast and efficient","easy to deal with","knowledgeable","100% would recommend"]},"ChdDSUhNMG9nS0VJQ0FnSURMaDg2YjhRRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","courtesy","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for timely, courteous, and affordable service and would hire them again.","key_phrases":["Timely courteous service","Low cost and efficient","Would definitely hire again"]},"ChdDSUhNMG9nS0VJQ0FnSURMNTRqZHh3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional and fast.","key_phrases":["Very professional","quick","thks guys"]},"ChdDSUhNMG9nS0VJQ0FnSURMaTlLV2x3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["scheduling","communication","professionalism"],"entities":{"technicians":[],"services":["home-rewire","estimate"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for a quick and easy estimate process, prompt scheduling, and a smooth home rewire with no surprises.","key_phrases":["estimate process was quick and easy","scheduled promptly","completed quickly with no surprises","highly recommend Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSUMxcm9PN213RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","problem_resolution","courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their quick response, effective problem-solving, and friendly, professional service.","key_phrases":["quick response time","solved my problem","very friendly and professional"]},"ChZDSUhNMG9nS0VJQ0FnSURMbElleEVnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for being on time, organized, thorough, and pleasant during their service visit.","key_phrases":["repeat customer","on time, organized, prepared","careful, thorough","will call on them again"]},"ChdDSUhNMG9nS0VJQ0FnSURMaWRUbzZRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer was highly satisfied with Destiny Electric's service and pledges their future business.","key_phrases":["Excellent service","They have our business from now on"]},"ChdDSUhNMG9nS0VJQ0FnSURMa2ZlS3B3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","pricing"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":[]},"one_line_summary":"Technician arrived on time, was professional, and completed the repair at a fair price.","key_phrases":["showed up on time","very professional","fair price","repair done"]},"ChdDSUhNMG9nS0VJQ0FnSURMOGZuajF3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was fully satisfied with the job from start to finish and plans to save the business's contact information for future use.","key_phrases":["Great job start to finish","Saving your number"]},"ChdDSUhNMG9nS0VJQ0FnSURManZiLXN3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","responsiveness","technical_knowledge","courtesy"],"entities":{"technicians":["Ben"],"services":["hot-tub-electrical-installation","electrical-quote"],"problems":["needed-electrical-hookup-for-new-hot-tub","previous-company-took-two-hours-to-provide-a-quote"]},"one_line_summary":"Customer praises Ben and his apprentice for their professionalism and speed in providing a hot tub electrical quote, contrasting them favorably with a competitor.","key_phrases":["quote in less than 15 minutes","Ben is so nice","His apprentice is very professional","awesome experience"]},"ChZDSUhNMG9nS0VJQ0FnSURMenVhYk5REAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","pricing"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for prompt, efficient service at a great price.","key_phrases":["Prompt and efficient service","great price"]},"ChZDSUhNMG9nS0VJQ0FnSURMaXVleEdBEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","communication","problem_resolution","professionalism"],"entities":{"technicians":["Travis"],"services":["bathroom-fan-installation","smoke-detector-installation","dryer-outlet-installation"],"problems":[]},"one_line_summary":"Travis arrived early, clearly explained the work, and flawlessly installed a bathroom fan, smoke detectors, and a dryer outlet.","key_phrases":["first class from start to finish","arrived early","clearly explained the process","completed the work without any problems"]},"ChZDSUhNMG9nS0VJQ0FnSURMNEpYUlh3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["scheduling","punctuality","communication","courtesy","technical_knowledge","cleanliness"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for same-day, on-time service with excellent communication, a pleasant and competent technician, and a clean work area.","key_phrases":["Same day service","Excellent communications","pleasant and competent","cleaned up work area"]},"ChdDSUhNMG9nS0VJQ0FnSURMb0thQzJnRRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["courtesy","communication","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Two courteous technicians completed the project well, answered questions thoroughly, and left the area clean.","key_phrases":["very courteous","answering all my questions","explaining how the system works","clean up was good"]},"ChZDSUhNMG9nS0VJQ0FnSUQ5azdPbUt3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","communication"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"A repeat customer highly recommends Destiny Electric for their excellent work and great customer service at their second home.","key_phrases":["second home","excellent work","great customer service","highly recommended"]},"ChdDSUhNMG9nS0VJQ0FnSUNMMS1yeXZnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","responsiveness","scheduling"],"entities":{"technicians":["Nick"],"services":["electrical-work","in-home-electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professional service and Nick the owner's same-day response and next-day quote.","key_phrases":["great job and very professional and caring","came down the same day I called him","emailed a quote the next day","highly recommend this company"]},"ChdDSUhNMG9nS0VJQ0FnSUNMbGRHeXZRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","professionalism","technical_knowledge","courtesy","scheduling"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"First-time customer praises Destiny Electric for rapid quoting and scheduling, and professional, knowledgeable, respectful technicians.","key_phrases":["excellent customer service","quote within 24 hours","scheduled service within 48 hours","professional knowledgeable and respectful technicians"]},"ChZDSUhNMG9nS0VJQ0FnSUNMNmVpemNREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","communication","problem_resolution"],"entities":{"technicians":["Nick"],"services":["remote-electrical-consultation"],"problems":["diy-electrical-project-gone-wrong"]},"one_line_summary":"Nick provided exceptional remote phone support, guiding a customer in Texas through fixing a DIY electrical mistake from a thousand miles away.","key_phrases":["walk me through the process","small job but had a HUGE impact","a thousand miles away over the phone","Nick the man to go to"]},"ChdDSUhNMG9nS0VJQ0FnSUNMNWZ2el9BRRAB":{"sentiment":"positive","sentiment_score":0.99,"aspects_mentioned":["professionalism","communication","pricing","problem_resolution","responsiveness"],"entities":{"technicians":["Nick"],"services":["electrical-repair","electrical-services"],"problems":["electrical-issues"]},"one_line_summary":"Customer praises Nick and his crew for their outstanding professionalism, honesty, and quick resolution of electrical issues without upselling.","key_phrases":["above and beyond professional","do not try to upsell","They fix electrical issues, period","outstanding customer service and quick work"]},"ChZDSUhNMG9nS0VJQ0FnSUNMbGVEQlp3EAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":[],"services":["gfci-outlet-installation"],"problems":["outlets-needed-upgrading-to-gfci"]},"one_line_summary":"Customer was pleased with affordable and great service for GFCI outlet installation in their newly purchased home.","key_phrases":["great service at an affordable price","changing my outlets to GFCI","definitely be using them again"]},"ChdDSUhNMG9nS0VJQ0FnSUNMd2U3bDFRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","courtesy","technical_knowledge","problem_resolution","pricing"],"entities":{"technicians":[],"services":["circuit-breaker-replacement","outlet-grounding","electrical-troubleshooting"],"problems":["bad-circuit-breaker","ungrounded-washing-machine-outlet"]},"one_line_summary":"Technician quickly diagnosed a bad circuit breaker and grounded the garage outlet, resolving the issue promptly and affordably.","key_phrases":["very prompt, professional and friendly","troubleshooted the issue","quickly replaced the breaker","didn't break the bank"]},"ChdDSUhNMG9nS0VJQ0FnSUNMX3VENl9BRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","problem_resolution","technical_knowledge"],"entities":{"technicians":[],"services":["outlet-installation"],"problems":["drilling-through-metal-to-install-outlet"]},"one_line_summary":"Customer praises Destiny Electric for their professionalism and persistence in successfully drilling through metal to install an outlet.","key_phrases":["very professional and efficient","drill through a metal","most would've gave up","Destiny got it done"]},"ChZDSUhNMG9nS0VJQ0FnSUN6M01qaFFnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for arriving on time, professionalism, and great attitude, and plans to use them again for future electrical needs.","key_phrases":["arrived on time","went to work straight away","Mission accomplished","professionalism, attitude, and customer care"]},"ChdDSUhNMG9nS0VJQ0FnSUNMbHJyd25nRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","courtesy","professionalism","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer was highly impressed by the team's punctuality, courtesy, and professionalism in resolving an electrical issue.","key_phrases":["showed up on time","very courteous and professional","took care of my electrical issue","will definitely be calling them again"]},"ChdDSUhNMG9nS0VJQ0FnSUNMNXVfVGhRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being consistently professional throughout the entire service process.","key_phrases":["Very professional","from the first moment I contacted them","until the job was completed"]},"ChZDSUhNMG9nS0VJQ0FnSUNMaXR6U1Z3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","communication","courtesy"],"entities":{"technicians":["Nick"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Nick and the two technicians for clear communication, punctuality, and professionalism, and plans to use Destiny Electric again.","key_phrases":["Excellent service from the beginning","Nick explained the job to me","on time","very professional and patient"]},"ChZDSUhNMG9nS0VJQ0FnSUNMeXU3d0hBEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":[],"services":["electrical-installation","new-home-wiring"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for excellent, smooth service on their son's new home and says they will call again for future needs.","key_phrases":["excellent service","Everything went through very smoothly","employees were great","definitely call you guys"]},"ChZDSUhNMG9nS0VJQ0FnSURXbU9xMmNBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","courtesy","communication","technical_knowledge","problem_resolution"],"entities":{"technicians":["Nick"],"services":["electrical-diagnosis","electrical-repair"],"problems":["undiagnosed-electrical-problem"]},"one_line_summary":"Nick and his team consistently delivered prompt, courteous, and honest service, solving an electrical problem that others could not even diagnose.","key_phrases":["always prompt, courteous, honest communication","solution when others couldn't even diagnose","gave us a solution","others couldn't even diagnose our problem"]},"ChZDSUhNMG9nS0VJQ0FnSUNMMUtIcVpBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for completing work on time and highly recommends them.","key_phrases":["great job","completed the work in a timely manner","as they stated they would","highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUNMb0s3bTdRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","pricing","communication","professionalism","courtesy","scheduling"],"entities":{"technicians":["Steven","Max","Nathan","Billy","Nick"],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for competitive pricing, punctuality, and a courteous multi-person team that completed a full installation in one day.","key_phrases":["competitive pricing","knocked it out in one day","another company quote us nearly double","incredibly respectful, kind, punctual, and helpful"]},"ChZDSUhNMG9nS0VJQ0FnSUM1ai1TTmV3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","technical_knowledge"],"entities":{"technicians":[],"services":["chandelier-reinstall"],"problems":[]},"one_line_summary":"A loyal 4-year customer praises Destiny Electric for dependability, professionalism, and quality work, most recently for a chandelier reinstall.","key_phrases":["go to electrical service","Dependable, professional and always on time","never disappointed in the quality of work","reinstall a chandelier"]},"ChZDSUhNMG9nS0VJQ0FnSUNMNkxPNExnEAE":{"sentiment":"neutral","sentiment_score":-0.2,"aspects_mentioned":["punctuality","communication","scheduling"],"entities":{"technicians":[],"services":[],"problems":["technician-arrived-a-day-late","no-appointment-confirmation-received"]},"one_line_summary":"The technician arrived a day later than requested and no appointment confirmation was provided.","key_phrases":["showed up the day after","no appointment confirmation","day after I asked for"]},"ChZDSUhNMG9nS0VJQ0FnSUR6cDctelJnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","communication","professionalism","technical_knowledge"],"entities":{"technicians":["Billy","Steven"],"services":["electrical-wiring","electrical-installation"],"problems":[]},"one_line_summary":"Customer praises Billy and Steven for their punctuality, clear communication, and exceptional professionalism during an electrical installation job.","key_phrases":["went above and beyond with each step","professional way that they went through each detail","have our business for life","employees such as Billy and Steve that represent your company"]},"ChdDSUhNMG9nS0VJQ0FnSUR6LTl2aWxRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness","courtesy"],"entities":{"technicians":[],"services":["electrical-service-call"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for quickly sending a friendly and helpful technician and would recommend them.","key_phrases":["sent a tech right out","friendly and very helpful","would recommend them"]},"ChdDSUhNMG9nS0VJQ0FnSUR6NTdteWtnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","communication"],"entities":{"technicians":["Billy","Steven"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Billy and Steven impressed the customer with their knowledge and answered all questions, earning Destiny Electric repeat business for all future electrical work.","key_phrases":["very knowledgeable","answered any and all questions","doing all electrical work in my house from now on"]},"ChZDSUhNMG9nS0VJQ0FnSUR6cDRhNlpBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for their quick response and professionalism across multiple visits.","key_phrases":["used Destiny Electric several times","quick to respond","very professional"]},"ChdDSUhNMG9nS0VJQ0FnSUR6MzRqSjd3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","professionalism","punctuality","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The technician was highly knowledgeable and accommodating, completing the work on time and neatly.","key_phrases":["extremely knowledgeable","accommodating","done timely and neatly"]},"ChdDSUhNMG9nS0VJQ0FnSUR6My16eW1nRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for a very professional service experience.","key_phrases":["very professional service experience"]},"ChdDSUhNMG9nS0VJQ0FnSUR6bTZDT2l3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for great customer service, quality work, and quick response and turnaround.","key_phrases":["great customer service","quality work","quick response and turnaround"]},"ChdDSUhNMG9nS0VJQ0FnSUR6bmR1UmhBRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for consistently professional service and considers them the best.","key_phrases":["Another professional service","They are the best"]},"ChdDSUhNMG9nS0VJQ0FnSUR6c2NLZ2dBRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","courtesy","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the workers for being polite and completing the job quickly.","key_phrases":["Good workers","very polite","Got the job done quickly"]},"ChZDSUhNMG9nS0VJQ0FnSUR6d1pfR0VREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy","professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was impressed by the team's politeness, professionalism, and faster-than-expected completion time.","key_phrases":["very polite","very professional","quicker than I thought"]},"ChdDSUhNMG9nS0VJQ0FnSUR6aEliODR3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Ben","Zach"],"services":[],"problems":[]},"one_line_summary":"Customer praises Ben and Zach for their professionalism and knowledge, and highly recommends them by name.","key_phrases":["Ben and Zach were great","very professional and knowledgeable","highly recommend","ask specific for Ben and Zach"]},"ChdDSUhNMG9nS0VJQ0FnSUR6eEp5djd3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast, efficient, and timely service.","key_phrases":["Fast, efficient and timely","Thanks guys"]},"ChZDSUhNMG9nS0VJQ0FnSUR6Z0lMaWR3EAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","communication","problem_resolution","technical_knowledge"],"entities":{"technicians":["Alex"],"services":["lighting-installation","fan-installation","dimmer-repair"],"problems":["dimmer-problem"]},"one_line_summary":"Alex provided excellent professional service installing lighting and fans while also resolving a dimmer issue, earning Destiny Electric a loyal repeat customer.","key_phrases":["Professional service","great customer service","correct a dimmer problem","the ONLY electric company we will use"]},"ChZDSUhNMG9nS0VJQ0FnSUR6d0xLZGFREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Ben","Zach"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Ben and Zach delivered excellent, professional, and courteous service, earning a strong recommendation for Destiny Electric.","key_phrases":["awesome job","professional and courteous","highly recommend","all future electrical work"]},"ChZDSUhNMG9nS0VJQ0FnSUN6bi1TMUlREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","pricing"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for being quick, efficient, and very reasonably priced, wishing she had used them sooner.","key_phrases":["quick and efficient","very reasonably priced","second time in about 2 weeks","wish I would have used them a few years ago"]},"ChdDSUhNMG9nS0VJQ0FnSURaeGZpMG5RRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy","problem_resolution"],"entities":{"technicians":[],"services":["sub-panel-installation","electrical-line-installation","outdoor-outlet-installation"],"problems":[]},"one_line_summary":"A first-time customer was so impressed with Destiny Electric's sub-panel and line installation that they hired them again for outdoor outlets, praising professionalism and courtesy both times.","key_phrases":["sub-panel installation and two lines ran","both work as needed and look good","Professionalism, curtesy, and efficient both times","I highly recommend this company"]},"ChdDSUhNMG9nS0VJQ0FnSUN6dTQtS3pBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["scheduling","punctuality","problem_resolution","responsiveness"],"entities":{"technicians":[],"services":["switch-rewiring"],"problems":["switches-needed-rewiring-in-older-home","four-other-companies-unresponsive"]},"one_line_summary":"Customer praised Destiny Electric for their quick responsiveness, next-day scheduling, early arrival, and fast resolution of a switch rewiring job that other companies refused.","key_phrases":["manipulate the schedule to come out the very next day","showed up 6 minutes before the scheduled time","solved the problem in less than an hour","save the company info in my contacts"]},"ChZDSUhNMG9nS0VJQ0FnSUN6eDZ2RWJBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","courtesy","cleanliness","professionalism"],"entities":{"technicians":["Travis","Jaden"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Travis and Jaden for their expertise, friendliness, and cleanup, and plans to use Destiny Electric again.","key_phrases":["service was better then great","Travis knew his job well","very friendly","cleaned up"]},"ChdDSUhNMG9nS0VJQ0FnSUN6dTVuZjhBRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","courtesy","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being knowledgeable, kind, and quick.","key_phrases":["Knowledgeable","kind","quick"]},"ChZDSUhNMG9nS0VJQ0FnSUREelpTekdREAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":["outlet-installation","electrical-panel-relocation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for timely arrival and great service while adding kitchen outlets and relocating the electrical panel.","key_phrases":["adding outlets in kitchen","moving electric box to new location","crew was on time","great service"]},"ChZDSUhNMG9nS0VJQ0FnSUN6a3V5U1l3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","professionalism","courtesy"],"entities":{"technicians":["Mike","Billy"],"services":["generator-setup"],"problems":[]},"one_line_summary":"Customer praises Mike and Billy for their knowledgeable and efficient generator setup service.","key_phrases":["very knowledgeable with the service provided","did a great job and finish very quickly","setting up the generator","welcome both of them back"]},"ChZDSUhNMG9nS0VJQ0FnSUN6N1A2M0F3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy","technical_knowledge","problem_resolution"],"entities":{"technicians":["Nathan"],"services":["electrical-diagnosis"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer praises Nathan for being friendly and quickly diagnosing their electrical issue, and plans to use Destiny Electric again.","key_phrases":["friendly and quick to diagnose","definitely will be using Destiny Electric","any further work I need"]},"ChZDSUhNMG9nS0VJQ0FnSUN6dU5yQkhBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","communication"],"entities":{"technicians":["Ben"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises technician Ben for being prompt, professional, and easy to work with, and would hire again.","key_phrases":["excellent service","prompt, professional, and easy to work with","would definitely hire again"]},"ChdDSUhNMG9nS0VJQ0FnSUN6Mkx6c2dRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","problem_resolution","punctuality"],"entities":{"technicians":["Billy","Micah"],"services":["electrical-repair"],"problems":["electrical-outage"]},"one_line_summary":"Billy and Micah resolved an electrical issue the same day with an affordable quote that matched the final invoice.","key_phrases":["fantastic job","back up & running quickly","same day","affordable quote that matched the final invoice"]},"ChZDSUhNMG9nS0VJQ0FnSUNUMnM3dU9nEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["panel-installation"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for doing an outstanding job on a new panel installation.","key_phrases":["outstanding job","new panel install"]},"ChdDSUhNMG9nS0VJQ0FnSUN6dUsyUHN3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","communication","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Technician arrived early, kept the customer informed about arrival, and completed the requested work to satisfaction.","key_phrases":["kept me posted as to arrival","arrived early","completed what we wanted done","will use again"]},"ChdDSUhNMG9nS0VJQ0FnSURUdjRfYXR3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","professionalism","technical_knowledge"],"entities":{"technicians":["Nick","Nathan","Brent","Steven"],"services":["ceiling-fan-installation","junction-box-installation","electrical-upgrades"],"problems":[]},"one_line_summary":"Customer praises the professionalism of the quote team and the quality of work completed by the installation crew for a ceiling fan and junction box project.","key_phrases":["reasonably priced","very professional with providing a quote","recommended some additional upgrades","excellent in completing the work"]},"ChdDSUhNMG9nS0VJQ0FnSURUMzdLeDRnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","technical_knowledge","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for arriving early, being knowledgeable, and friendly, and strongly recommends them.","key_phrases":["great service","early","knowledgeable","highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSURUOGZqTTR3RRAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises the electricians for being professional and delivering a great finished product.","key_phrases":["very nice and professional","work was done well","great finished product"]},"ChdDSUhNMG9nS0VJQ0FnSURUcnFYam9BRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","cleanliness","communication","technical_knowledge","problem_resolution","pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-inspection","electrical-repair","electrical-installation","wiring"],"problems":["complex-wiring-issues-in-older-home"]},"one_line_summary":"Customer praises Destiny Electric for punctuality, cleanliness, clear communication, expert problem-solving on old wiring, and transparent pricing.","key_phrases":["exceeded all my expectations","left the work area spotless","innovative solutions to complex issues","pricing was transparent and fair"]},"ChdDSUhNMG9nS0VJQ0FnSURUeElhcWpBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","professionalism"],"entities":{"technicians":["Nathan"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Nathan exceeded expectations by thoroughly explaining the work and delivering excellent results.","key_phrases":["above and beyond","explain everything","excellent job"]},"ChZDSUhNMG9nS0VJQ0FnSUNUam9EY0JREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","cleanliness","problem_resolution","professionalism","courtesy"],"entities":{"technicians":["Ben","Nathan"],"services":["electrical-work","home-electrical-service"],"problems":["complex-home-electrical-challenges"]},"one_line_summary":"Customer praises Ben and Nathan for excellent teamwork, clear communication, cleanliness, and professionalism on a complex home electrical project.","key_phrases":["worked really well together","communicating step by step","sweep little debris","right there ASAP to help"]},"ChZDSUhNMG9nS0VJQ0FnSURWXzd2WVdREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Nick"],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric, praising Nick and his team for their professionalism and politeness.","key_phrases":["Nick is professional, polite","did a great job","go-to for all my electrical needs","Definitely a happy customer"]},"ChZDSUhNMG9nS0VJQ0FnSUNUdVkyN2JREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","courtesy","professionalism","communication"],"entities":{"technicians":["Benjamin","Zach"],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises technicians Benjamin and Zach for their knowledge, professionalism, courtesy, and clear communication, vowing to use Destiny Electric for all future electrical needs.","key_phrases":["very knowledgeable, considerate, well mannered","very professional","Explained what they were doing","Couldn't ask for a better group of gentleman"]},"ChZDSUhNMG9nS0VJQ0FnSUNUanY3aUhnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had a fast and easy experience and expressed gratitude.","key_phrases":["Fast and easy","thanks again"]},"ChZDSUhNMG9nS0VJQ0FnSUNUdXNHZU1BEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["gfi-repair"],"problems":["gfi-problem"]},"one_line_summary":"Technician quickly resolved a GFI problem in just 10 minutes, earning high praise from the customer.","key_phrases":["Fixed my GFI problem in 10 minutes","Great Work"]},"ChdDSUhNMG9nS0VJQ0FnSUNUdEluYzF3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy","punctuality"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, courteous, and on time, and plans to use them for all future electrical needs.","key_phrases":["very professional","courteous and on time","go to for any future electrical needs"]},"ChdDSUhNMG9nS0VJQ0FnSUNULUkyNXZRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","punctuality","pricing","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"A fellow trade professional praises Destiny Electric for reliability, fair pricing, and quality workmanship.","key_phrases":["Top tier electrician","Answers the phone","Shows up when they say they will","fair price"]},"ChZDSUhNMG9nS0VJQ0FnSUNUbElmTUpBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for being professional and quick to respond.","key_phrases":["very professional","quick to respond"]},"ChZDSUhNMG9nS0VJQ0FnSUNUdUlmZ0VnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","professionalism","cleanliness","courtesy","problem_resolution"],"entities":{"technicians":[],"services":["light-fixture-installation","ceiling-fan-installation","dimmer-switch-installation","cabinet-lighting-installation"],"problems":["needed-multiple-electrical-fixtures-installed"]},"one_line_summary":"Customer highly recommends Destiny Electric for their punctual, professional, and thorough installation of multiple light fixtures, ceiling fans, dimmer switches, and cabinet lighting.","key_phrases":["arrived on time","worked diligently, cleaned up","Their goal is to please the customer","I HIGHLY recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNUbUxLTFh3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","responsiveness"],"entities":{"technicians":[],"services":["240v-outlet-installation","electrical-panel-work"],"problems":["needed-240v-outlet-installed-near-electrical-panel"]},"one_line_summary":"Customer praises Destiny Electric for fast service and a highly competitive price of $395 for a 240V outlet installation compared to $2,000 quotes from competitors.","key_phrases":["amazing and quick service","fair price of $395","other companies were quoting upwards of $2,000","go-to electricians"]},"ChZDSUhNMG9nS0VJQ0FnSUNUeUttamFBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","cleanliness"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Technicians worked efficiently alongside another contractor and left the home clean and professional.","key_phrases":["worked efficiently","worked around another contractor","Were professional","left my home clean"]},"ChZDSUhNMG9nS0VJQ0FnSUNUMk9ta1Z3EAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, detailed, honest, and offering fair pricing, and would recommend them.","key_phrases":["Professional, detailed, honest","fair pricing","totally recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNUa09LWkZBEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":["lost-purse"]},"one_line_summary":"A Destiny Electric employee went out of his way to return a customer's lost purse to her home, impressing her with his honesty and integrity.","key_phrases":["good, honest people in the world","brought it to my home","clearly values honest, hardworking people","prioritize doing the right thing"]},"ChZDSUhNMG9nS0VJQ0FnSURqel9uNkNnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Nick"],"services":[],"problems":[]},"one_line_summary":"Customer praises Nick and his technicians highly.","key_phrases":["Nick and his techs are great"]},"ChZDSUhNMG9nS0VJQ0FnSURqdS1EVFJnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for great work, decent pricing, professionalism, and the availability of a veteran discount.","key_phrases":["great work","decent price","very professional","veteran discount"]},"ChZDSUhNMG9nS0VJQ0FnSURqZzZfVEpBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication","technical_knowledge","courtesy","punctuality"],"entities":{"technicians":[],"services":["home-electrical-work","renovation-electrical"],"problems":["technical-and-complicated-electrical-work-during-home-renovation"]},"one_line_summary":"Customer praises Destiny Electric's professional, respectful team for excellent technical work and proactive communication during a stressful home renovation.","key_phrases":["high integrity guy","professional and respectful","notifies you via text","one of the bright spots"]},"ChdDSUhNMG9nS0VJQ0FnSURqZ2VYSTlnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","punctuality","cleanliness"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professionalism, on-time arrival, and cleaning up after the job, and plans to use them again.","key_phrases":["Very Professional","arrived on time","cleaned up and left","call them for future electrical projects"]},"ChdDSUhNMG9nS0VJQ0FnSURqMXVyQzlnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","responsiveness"],"entities":{"technicians":["Billy","Micah"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Billy and Micah for their quick, professional service and highly recommends Destiny Electric.","key_phrases":["Amazing service","Quick and professional","Billy and Micah were great","Highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSURqNXBxemh3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is very happy with the prompt, on-time work and post-job cleanup by Destiny Electric.","key_phrases":["Workers were prompt","finished the job on time","area was cleaned up","Very happy with the work"]},"ChdDSUhNMG9nS0VJQ0FnSURqX0xuai1BRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing","punctuality"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for competitive pricing, fast service, on-time arrival, and great results.","key_phrases":["On price","fast and in time","Looks great"]},"ChZDSUhNMG9nS0VJQ0FnSUNPcWRYSkV3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge","responsiveness"],"entities":{"technicians":["Nathan"],"services":["electrical-troubleshooting","electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"A repeat customer praises Nathan's prompt arrival, professionalism, and competent troubleshooting and repair work.","key_phrases":["second time using Destiny Electric","showed up ready to work","professional and competent","Great work again"]},"ChZDSUhNMG9nS0VJQ0FnSURqcFAyV1BREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","problem_resolution","courtesy"],"entities":{"technicians":[],"services":["water-heater-repair"],"problems":["water-heater-issue","payment-hiccup"]},"one_line_summary":"Electricians quickly resolved a water heater issue and handled a payment hiccup with patience and courtesy.","key_phrases":["Prompt and efficient service","solved my water heater issue within minutes","very courteous and patient","payment hiccup"]},"ChZDSUhNMG9nS0VJQ0FnSUNqbDRfMEF3EAE":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":["Nathan"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Nathan and his team were on time and provided great all-around service.","key_phrases":["arrived within the scheduled time frame","Great all around service","Nathan and his team"]},"ChZDSUhNMG9nS0VJQ0FnSUNqbDhESGVBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism","courtesy","problem_resolution"],"entities":{"technicians":["Nathan"],"services":["electrical-repair"],"problems":["electrical-issue-in-the-bathroom"]},"one_line_summary":"Nathan arrived the same afternoon and professionally resolved a bathroom electrical issue.","key_phrases":["called in the morning","technician arrived in the afternoon","fixed our electrical issue","pleasant and professional"]},"ChZDSUhNMG9nS0VJQ0FnSUNqcmJlSFd3EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness","scheduling"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for showing up on short notice and scheduling the job when needed.","key_phrases":["showed up on short noticed","scheduled the job when we needed it","did a great job"]},"ChdDSUhNMG9nS0VJQ0FnSUM1MUtqMzV3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["communication","punctuality","professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for clear communication, punctuality, and professionalism from start to finish.","key_phrases":["answered my questions","delivered what we wanted","On time and professional","Strongly suggest for electrical needs"]},"ChZDSUhNMG9nS0VJQ0FnSUNqbmMyZVZREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":[]},"one_line_summary":"Customer praises the technician for arriving on time and completing repairs quickly, and would recommend the service.","key_phrases":["On time","speedy repairs","Will recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNqNGVDNkt3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had a great experience with two professional technicians who explained everything and cleaned up after the job.","key_phrases":["very nice and professional young men","explained everything","cleaned up when they were done","Great job"]},"ChdDSUhNMG9nS0VJQ0FnSURKa2RiQmh3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"A repeat customer highly recommends Destiny Electric for their consistent punctuality and professional, quality work.","key_phrases":["Always on time","professional with quality work","Used Destiny several times","Highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUNqNGVuTzNRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","cleanliness","communication"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for prompt, neat, and communicative service and would hire them repeatedly.","key_phrases":["Excellent and prompt service","Guys were neat","communicated everything that needed to be done","Hire again and again"]},"ChdDSUhNMG9nS0VJQ0FnSUNqb0tmMG9BRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for being prompt, courteous, and completing the job quickly with very nice personnel.","key_phrases":["Prompt, courteous","completed the job quickly","All personnel were very nice"]},"ChZDSUhNMG9nS0VJQ0FnSUNqc3RXR0dnEAE":{"sentiment":"positive","sentiment_score":0.99,"aspects_mentioned":["professionalism","pricing","courtesy"],"entities":{"technicians":["Ben","Steven"],"services":["electrical-panel-upgrade"],"problems":["outdated-electrical-panel"]},"one_line_summary":"Ben and Steven delivered outstanding professional service installing an upgraded electrical panel at a great price, earning a glowing recommendation.","key_phrases":["absolutely fantastic","most personable professional gentlemen","desperately needed upgraded electrical panel","a million stars"]},"ChZDSUhNMG9nS0VJQ0FnSUNqblBqRlRnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge","cleanliness","courtesy"],"entities":{"technicians":[],"services":["light-switch-replacement","outlet-replacement","light-fixture-installation"],"problems":["needed-all-light-switches-and-outlets-replaced","needed-light-fixtures-installed"]},"one_line_summary":"Two technicians professionally replaced all light switches and outlets and installed three light fixtures, impressing the customer with their knowledge, tidiness, and courtesy.","key_phrases":["switched out ALL of my light switches and outlets","installed 3 light fixtures","educated me on electrical things I knew nothing about","neat and cleaned up and moved back the items"]},"ChZDSUhNMG9nS0VJQ0FnSUNqdkt6U1l3EAE":{"sentiment":"positive","sentiment_score":0.55,"aspects_mentioned":["communication","pricing","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is satisfied with the quality and price of work despite communication shortcomings.","key_phrases":["Communication isn't the best","very good work at a good price","willing to sacrifice the communication gaps","quality and price"]},"ChdDSUhNMG9nS0VJQ0FnSUNqbkxMRHN3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":["electrical-concerns"]},"one_line_summary":"Customer praises Destiny Electric for same-day response, quick effective service, and informative technicians.","key_phrases":["came the same day","quick and effective service","couldn't have asked for a better team","very informative"]},"ChZDSUhNMG9nS0VJQ0FnSUNqdU1lUklBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","technical_knowledge","communication","professionalism"],"entities":{"technicians":["Billy","Mike"],"services":["ceiling-fan-installation","lighting-fixture-installation"],"problems":[]},"one_line_summary":"Billy and Mike completed multiple lighting and ceiling fan installations professionally, leaving the customer very pleased and ready to recommend Destiny Electric.","key_phrases":["proposal was very fair","knowledgable and took time to answer any questions","pleasure having them in my home","would recommend them to anyone"]},"ChZDSUhNMG9nS0VJQ0FnSUNqd0pDcEFREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repairs"],"problems":[]},"one_line_summary":"First-time customer praises Destiny Electric for a fair estimate and quality repair work.","key_phrases":["fair straight forward estimate","great job doing the repairs","first time using Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSUREcmFPVC1RRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","responsiveness","problem_resolution"],"entities":{"technicians":[],"services":["rewiring"],"problems":["complex-rewire","follow-up-issues-requiring-additional-work"]},"one_line_summary":"Customer praises Destiny Electric for excellent work on a complex rewire and their prompt return to address follow-up issues.","key_phrases":["complex, tedious rewire","came back out right away","couple of things needed further work","highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUREejVTYTB3RRAB":{"sentiment":"positive","sentiment_score":0.4,"aspects_mentioned":["pricing","cleanliness","professionalism"],"entities":{"technicians":[],"services":[],"problems":["scuff-mark-left-on-wall","high-cost-for-work-performed"]},"one_line_summary":"Customer is satisfied with the quality of work but found it overpriced and noted a scuff mark was left on the wall.","key_phrases":["Expensive for what was done","left a scoff on the wall","good work","I'm satisfied"]},"ChdDSUhNMG9nS0VJQ0FnSUREN3M2UzZ3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","professionalism","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being highly responsive, professional, and delivering on all commitments.","key_phrases":["super responsive and professional","handled the job efficiently","lived up to all the commitments","highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSURwdHQyUjR3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Nick"],"services":[],"problems":[]},"one_line_summary":"Repeat customer praises Nick and Destiny Electric for consistently great service.","key_phrases":["as usual Nick came through","great company"]},"ChdDSUhNMG9nS0VJQ0FnSURENU9IMDdRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","professionalism","courtesy"],"entities":{"technicians":["Nathan","Billy","Nick"],"services":["chandelier-installation","wiring-upgrade","dimmer-installation"],"problems":["custom-installation-required-due-to-age-of-heirloom-chandelier","wiring-and-dimmer-controls-needed-upgrading"]},"one_line_summary":"Nathan, Billy, and Nick skillfully handled a delicate heirloom chandelier with a custom installation and wiring upgrade, earning high praise for their skill and professionalism.","key_phrases":["skilled electricians","very personable and trustworthy","very delicate heirloom chandelier","custom installation due to age of the fixture"]},"ChZDSUhNMG9nS0VJQ0FnSUREc05MVkV3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is highly pleased with Destiny Electric's excellent service, fair pricing, and prompt, professional work.","key_phrases":["Excellent service & price","did it promptly and professionally","Very pleased","Highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNEejZPM0x3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["home-electrical-modernization"],"problems":["outdated-electrical-in-older-home"]},"one_line_summary":"Customer praises Destiny Electric for outstanding, detail-oriented workmanship that transformed an older home into a modern living space.","key_phrases":["Outstanding service and workmanship","Extremely precise and attentive to details","Transformed an older home into a modern living space","Highly recommend for any electrical project"]},"ChdDSUhNMG9nS0VJQ0FnSUNEbHZhYXF3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","communication","professionalism"],"entities":{"technicians":["Nate"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Nate and his crew impressed the customer with their punctuality, efficiency, and thorough communication throughout the job.","key_phrases":["on time","very efficient","communicated everything throughout the process","would definitely recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUNENnVHMm5RRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric's knowledgeable and professional electricians and highly recommends them.","key_phrases":["used Destiny many times","very pleased every time","very knowledgable and professional","highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNEeXZ5bk5REAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","courtesy","cleanliness","punctuality"],"entities":{"technicians":[],"services":["home-electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their fast response, cleanliness, and friendly service during a home visit.","key_phrases":["quickest and easiest service","come out to my home quickly","very nice, very clean","totally recommend them"]},"ChZDSUhNMG9nS0VJQ0FnSUNEMHAtTFdBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for great communication and timely, efficient service.","key_phrases":["Great communication","very efficient and timely"]},"ChdDSUhNMG9nS0VJQ0FnSUQ5b19DenJRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises both electricians for being efficient, knowledgeable, and courteous, and highly recommends Destiny Electric.","key_phrases":["efficient, knowledgeable, courteous","did a great job","highly recommend Destiny Electric"]},"ChZDSUhNMG9nS0VJQ0FnSUNWdF91ck5BEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","cleanliness","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professionalism, excellent service, thorough cleanup, and trustworthiness, giving a strong recommendation.","key_phrases":["Very professional and service was excellent","Great clean up after work was done","Very nice and trustworthy","highly recommend this company"]},"ChZDSUhNMG9nS0VJQ0FnSUQ5aHRDNUtREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professional, efficient work and willingness to accommodate an extra request without any issue.","key_phrases":["very professionally done","didn't take all day","asked for something extra","did it with no problem"]},"ChZDSUhNMG9nS0VJQ0FnSUQ5Z3Q3TUdREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["electrical-leak-detection"],"problems":["electrical-leak"]},"one_line_summary":"Customer praised Destiny Electric for excellent work and outstanding detection of an electrical leak.","key_phrases":["great job","finding the leak was outstanding"]},"ChdDSUhNMG9nS0VJQ0FnSUQ5d3ZyaXdRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for excellent service and communication.","key_phrases":["Excellent service","Excellent communication"]},"ChZDSUhNMG9nS0VJQ0FnSUQ5OE9tTERBEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["electrical-issues"]},"one_line_summary":"Customer praises Destiny Electric as professional, knowledgeable, and effective at resolving electrical issues.","key_phrases":["great company to deal with","professional, knowledgeable and well prepared","solve my electrical issues","great people"]},"ChdDSUhNMG9nS0VJQ0FnSUM5MzZHeWlRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge","courtesy"],"entities":{"technicians":[],"services":["generator-safety-interlock","generator-panel-connection","dehumidifier-outlet-installation","outdoor-outlet-installation"],"problems":["generator-panel-integration","whole-home-dehumidifier-wiring","water-softener-outlet-installation"]},"one_line_summary":"A repeat customer praises Destiny Electric's friendly and knowledgeable technicians for efficiently completing multiple electrical installations including a generator safety interlock and new outlets.","key_phrases":["friendly, efficient and knowledgeable","second time I've had Destiny Electric out","earns every 5-star review they get","will gladly have them back"]},"ChdDSUhNMG9nS0VJQ0FnSUM5bGV6c3lBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","problem_resolution","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-inspection","electrical-correction"],"problems":["improperly-completed-electrical-work-by-previous-contractor","failed-inspection"]},"one_line_summary":"Destiny Electric successfully took over and corrected another company's faulty electrical work, passing the final inspection and impressing the customer with their professionalism.","key_phrases":["took over a job started by another company","correct the things that was done improperly","get the final inspection passed","grateful for their professionalism"]},"ChdDSUhNMG9nS0VJQ0FnSUM5aHJic3V3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","technical_knowledge","problem_resolution","professionalism","communication"],"entities":{"technicians":["Nick"],"services":["transfer-switch-repair"],"problems":["transfer-switch-malfunction"]},"one_line_summary":"Nick responded same-day to diagnose and resolve a transfer switch issue, impressing the customer with his professionalism and thorough explanation.","key_phrases":["came out to the property the same day","thoroughly inspect and explain the entire system","most professional individuals I've had the pleasure of working with","The only call I'll make for electrical work going forward"]},"ChZDSUhNMG9nS0VJQ0FnSUM5LXFlc1FnEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["courtesy","cleanliness","professionalism"],"entities":{"technicians":[],"services":["electrical-installation","conduit-installation"],"problems":[]},"one_line_summary":"Customer is thoroughly happy with Destiny Electric's service, praising the team's friendliness, tidy workmanship, and effort to conceal conduit.","key_phrases":["thoroughly happy with the service","super nice and helpful","tried really hard to hide the conduit","cleaned up after themselves"]},"ChdDSUhNMG9nS0VJQ0FnSUM5aHBiS3BRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Nick"],"services":[],"problems":[]},"one_line_summary":"Customer praises Nick for being caring and highly professional, expressing intent to use the service again.","key_phrases":["very caring","great at his profession","definitely reach out again"]},"ChdDSUhNMG9nS0VJQ0FnSUM5bFBiNTh3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Technician arrived on time and completed a difficult installation quickly and quietly.","key_phrases":["difficult installation","on time","worked quietly and quickly","did great"]},"ChdDSUhNMG9nS0VJQ0FnSURkMzUyTjhnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for outstanding customer service and fast work, and would highly recommend them.","key_phrases":["best customer service hands down","fast work","will definitely recommend"]},"ChZDSUhNMG9nS0VJQ0FnSURkdmUzdFJBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["problem_resolution","professionalism","courtesy"],"entities":{"technicians":["Nathan"],"services":["gfi-outlet-replacement"],"problems":["malfunctioned-gfi-outlet"]},"one_line_summary":"Technician Nathan quickly diagnosed and replaced a malfunctioning GFI outlet, impressing the customer with his politeness and professionalism.","key_phrases":["researched the problem","GFI outlet malfunctioned","replaced it and rechecked everything","would call them again without hesitation"]},"ChZDSUhNMG9nS0VJQ0FnSUNBMTZPUVNnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","professionalism","communication","problem_resolution"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for quality work, fair pricing, and a follow-up call to ensure satisfaction.","key_phrases":["fair pricing, quality work","callback to see if I was completely satisfied","prides itself on quality work and satisfied customers","Destiny Electric will be there when you need them"]},"ChdDSUhNMG9nS0VJQ0FnSURkbUtfZ3lnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Ben","Steve"],"services":["light-fixture-installation"],"problems":[]},"one_line_summary":"Ben and Steve successfully installed a sputnik light in the customer's living room, resulting in a great experience and plans to return for future electrical needs.","key_phrases":["Great experience","installed a sputnik light","any and all of my electrical needs","Will be using Destiny Electric"]},"ChZDSUhNMG9nS0VJQ0FnSUNkbHE2dmFBEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["electrical-issues"]},"one_line_summary":"Customer was satisfied with the quality of work and pricing, and would call Destiny Electric first for any future electrical issues.","key_phrases":["did a good job","final price was also good","first call if so"]},"ChZDSUhNMG9nS0VJQ0FnSUNabGMyX1JREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","pricing","professionalism"],"entities":{"technicians":["Nick"],"services":["electrical-consultation","gfi-inspection"],"problems":["gfi-and-circuit-questions"]},"one_line_summary":"Technician Nick educated the customer on GFI and circuits at no charge, leaving a very positive impression.","key_phrases":["educated me on GFI and circuits","Did not charge me for this visit","Destiny employees great","Thank you Nick"]},"ChdDSUhNMG9nS0VJQ0FnSUR0dC1LdTdRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","technical_knowledge","communication","cleanliness","professionalism"],"entities":{"technicians":["Nick","Nathan"],"services":["recessed-lighting-installation"],"problems":[]},"one_line_summary":"Nick planned the recessed lighting layout and provided a clear, reasonable quote, while Nathan's team executed an excellent, careful installation across several rooms.","key_phrases":["plan where to install recessed lights","very clearly explained and very reasonable","excellent job making sure everything was installed properly and evenly spaced","cleaned up along the way"]},"ChZDSUhNMG9nS0VJQ0FnSUR0dmRiSUV3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","courtesy","pricing","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Customer praises Destiny Electric for prompt, friendly, professional service and reasonable pricing that resolved their issue immediately.","key_phrases":["fixed my problem right away","Very prompt service","Friendly and professional","reasonably priced"]},"ChZDSUhNMG9nS0VJQ0FnSUR0NEtqalV3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","communication","professionalism"],"entities":{"technicians":["Nick"],"services":["breaker-replacement","electrical-inspection"],"problems":["faulty-breakers"]},"one_line_summary":"Nick did an excellent job replacing faulty breakers and was communicative and helpful throughout the visit.","key_phrases":["wonderful job","faulty breakers","answered many questions","if we had any problems he would be back"]},"ChdDSUhNMG9nS0VJQ0FnSUN0MGNHVTRnRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","punctuality","technical_knowledge","courtesy"],"entities":{"technicians":["Nick"],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer highly praises Nick as an exceptional, trustworthy, and professional electrician and strongly recommends him for all electrical needs.","key_phrases":["amazing electrician","very professional and prompt","trustworthy and honest man","recommend him for all your electrical needs"]},"ChZDSUhNMG9nS0VJQ0FnSUROcy0zb0JREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","technical_knowledge","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, skilled, efficient, and offering good value.","key_phrases":["Professional, skilled, efficient","Good value"]},"ChZDSUhNMG9nS0VJQ0FnSUROX28zUkdBEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge","cleanliness","punctuality","pricing","courtesy"],"entities":{"technicians":[],"services":["light-fixture-replacement","outlet-installation","whole-house-surge-protector","pendant-light-installation","light-switch-replacement","chandelier-relocation"],"problems":["multiple-electrical-upgrades-needed-throughout-home"]},"one_line_summary":"Customer is highly satisfied with Destiny Electric's professionalism, punctuality, cleanliness, and pricing across a full day of extensive electrical work throughout the home.","key_phrases":["Clean, neat, precise","On time, too","VERY SATISFIED with their work ethic and price","Definitely will call again"]},"ChdDSUhNMG9nS0VJQ0FnSUNOLTlUbzBnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","punctuality","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their professionalism, speed, reliability, and thorough cleanup after completing the job.","key_phrases":["Very professional","did exactly what they said they'd do","Cleaned up everything after the job"]},"ChZDSUhNMG9nS0VJQ0FnSUNOa192Vk1BEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Benjamin"],"services":["tesla-wall-connector-installation"],"problems":[]},"one_line_summary":"Benjamin and his team did an excellent job installing a Tesla Wall connector.","key_phrases":["incredible job","fantastic at installing","Tesla Wall connector"]},"ChZDSUhNMG9nS0VJQ0FnSUNOcllqNkZnEAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["responsiveness","punctuality","problem_resolution","communication"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer praised Destiny Electric for being responsive, punctual, and resolving the issue promptly the next day.","key_phrases":["Responsive to calls and texts","arrived within window of appointment time","Took care of the issue the next day","Very good customer service"]},"ChdDSUhNMG9nS0VJQ0FnSUNOMHNHYV9RRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","cleanliness"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer was highly impressed by the crew's professional work and post-job cleanup.","key_phrases":["amazing crew","very impressed by their work","cleaned up afterwards","Very professional"]},"ChdDSUhNMG9nS0VJQ0FnSUQxM2NicW9nRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","pricing"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their fantastic service, responsive crews, and great prices.","key_phrases":["Fantastic service and crews","Incredibly responsive","great prices"]},"ChZDSUhNMG9nS0VJQ0FnSUQxd3JqdEtREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","problem_resolution"],"entities":{"technicians":[],"services":["panel-replacement"],"problems":[]},"one_line_summary":"Technician arrived on time and successfully completed a panel replacement with no issues.","key_phrases":["On time","completed my panel replacement without issues"]},"ChdDSUhNMG9nS0VJQ0FnSUMxeS1PZjNnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","responsiveness"],"entities":{"technicians":["Nick"],"services":["electrical-inspection"],"problems":["electrical-issue"]},"one_line_summary":"Customer praises Nick for being professional, helpful, and providing same-day service for an electrical issue.","key_phrases":["very helpful and professional","same day to see my electrical issue","highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUMxcm9fWXBRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["breaker-panel-replacement","rv-outlet-installation"],"problems":["32-year-old-breaker-panel-needing-replacement","no-rv-outlet-in-yard"]},"one_line_summary":"Customer had a 32-year-old breaker panel replaced and a 50-amp RV outlet installed in the yard during the same visit and was very happy with the service.","key_phrases":["replaced my 32 yr old breaker panel","wired and set up a 50amp rv outlet","during same visit","very happy with their service"]},"ChdDSUhNMG9nS0VJQ0FnSUMxck5TVl9nRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","problem_resolution","professionalism","courtesy"],"entities":{"technicians":[],"services":["emergency-electrical-repair"],"problems":["unspecified-electrical-emergency"]},"one_line_summary":"Customer is highly satisfied after Destiny Electric responded quickly on a holiday weekend and resolved an electrical emergency within hours.","key_phrases":["called on a holiday weekend with an emergency","within a couple of hours we had a technician out","able to figure out the problem fast","highly recommend Destiny Electric"]},"ChZDSUhNMG9nS0VJQ0FnSURWOTRlUUpnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","punctuality","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer gives Destiny Electric a glowing 5-star review, praising their politeness, punctuality, skill, and thoroughness.","key_phrases":["outstanding company","polite","on time","skilled, comprehensive"]},"ChdDSUhNMG9nS0VJQ0FnSURWdGJlQjFRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"The technician arrived on time and resolved the electrical issue quickly.","key_phrases":["showed up on time","fixed the issue quickly"]},"ChZDSUhNMG9nS0VJQ0FnSURWNmNUQkhBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the team for being polite and extremely professional.","key_phrases":["very polite","extremely professional"]},"ChZDSUhNMG9nS0VJQ0FnSURWZ28zckNREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for always having what he needs and for their friendly, knowledgeable staff.","key_phrases":["always have what I need","very friendly","knowledgeable staff"]},"ChdDSUhNMG9nS0VJQ0FnSUNWMFpuSW1RRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","scheduling"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their professionalism and ability to schedule and complete the job quickly.","key_phrases":["Very professional team","great job","scheduled and done quickly"]},"ChZDSUhNMG9nS0VJQ0FnSUNWOGVQUEpnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Ben","Billy"],"services":[],"problems":[]},"one_line_summary":"Customer praises technicians Ben and Billy for being outstanding and professional, and recommends Destiny Electric.","key_phrases":["Ben and Billy were outstanding","very professional","would recommend Destiny Electric to anyone"]},"ChZDSUhNMG9nS0VJQ0FnSURsdk51cFFREAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","courtesy","cleanliness","communication","problem_resolution"],"entities":{"technicians":[],"services":["outdoor-outlets","security-camera-installation","wifi-antenna-installation","pool-deck-power","standby-power-setup","shed-power-installation","barn-electrical-upgrade","street-lamp-removal"],"problems":["electrical-short-in-30-year-old-outlet-unresolved-for-15-years","outdated-electrical-system-in-barn","street-lamp-grown-into-tree"]},"one_line_summary":"Destiny Electric successfully completed a complex multi-part electrical project including outdoor outlets, Ring cameras, pool power, barn upgrades, and resolving a 15-year-old electrical short, earning high praise for professionalism, courtesy, and cleanup.","key_phrases":["100% on my project from the start","final cleanup was outstanding","found and corrected a short bugging me for 15 years","Great team! Professional and gets the job done"]},"ChZDSUhNMG9nS0VJQ0FnSUNsbTVIelZ3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","pricing","professionalism"],"entities":{"technicians":["Nick"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Nick from Destiny Electric for his quick response time, reasonable pricing, and quality work, and plans to use the service again.","key_phrases":["absolutely great","quick response time","Reasonable pricing","quality work"]},"ChZDSUhNMG9nS0VJQ0FnSUNseGRpVlB3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","technical_knowledge","courtesy","problem_resolution"],"entities":{"technicians":["Ben","Billy"],"services":["switch-installation","electrical-troubleshooting"],"problems":["self-installed-switches-caused-electrical-problem","loss-of-power-affecting-tv-football"]},"one_line_summary":"Ben and Billy quickly resolved a DIY switch installation problem the same day, arriving by noon after a 9pm text, saving Thanksgiving football viewing.","key_phrases":["Texted at 9pm last night and they were here by noon today","quickly identify the problem I caused","gave me some tips","wouldn't hesitate to call Destiny again"]},"ChdDSUhNMG9nS0VJQ0FnSUNsbHVEcTZ3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","problem_resolution","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-inspection","hazard-remediation"],"problems":["electrical-hazards-missed-by-inspector","time-sensitive-real-estate-transaction"]},"one_line_summary":"A Realtor praises Destiny Electric for their quick response and identifying electrical hazards missed by an inspector, saving her real estate transaction.","key_phrases":["time is of the essence","got out there quick","saved my transaction","using them for all my listings"]},"ChdDSUhNMG9nS0VJQ0FnSUNsLW9IS2lnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","courtesy","technical_knowledge"],"entities":{"technicians":["Ben","Billie"],"services":["ceiling-fan-installation"],"problems":[]},"one_line_summary":"A long-time satisfied customer praises Destiny Electric's dependable service and friendly technicians Ben and Billie after a ceiling fan installation.","key_phrases":["Top notch service","dependable and super friendly techs","never let us down","highly recommend them to anyone"]},"ChZDSUhNMG9nS0VJQ0FnSURGZ2JTSGJBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their fast response times and consistent on-time arrivals.","key_phrases":["quick to respond","always arrive when they say they will"]},"ChZDSUhNMG9nS0VJQ0FnSUNDeWNXeVpBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for consistently being on time, professional, and delivering quality work.","key_phrases":["on time","professional","quality work","highly recommend Destiny Electric"]},"ChRDSUhNMG9nS0VJQ0FnSUNjai1rcxAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric as an excellent company and plans to continue using and recommending their services.","key_phrases":["Excellent company","continue to utilize their services","recommend them"]},"ChZDSUhNMG9nS0VJQ0FnSURSaHFPcWZ3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for excellent responsiveness and professional quality of work.","key_phrases":["Excellent service and responsiveness","Professional performance","quality of work"]},"ChdDSUhNMG9nS0VJQ0FnSUM1NTdUcWxBRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","cleanliness","courtesy","problem_resolution"],"entities":{"technicians":[],"services":["panel-installation","sub-panel-installation"],"problems":["needed-electrical-panel-added-in-garage","needed-sub-panel-installed-in-shed"]},"one_line_summary":"Customer had a positive experience with Destiny Electric from quote to completion, praising punctuality, professionalism, cleanliness, and courtesy during a garage panel and shed sub-panel installation.","key_phrases":["overall good experience from quote to completion","on time and professional","Cleaned up after themselves","comfortable around my wife and kids"]},"ChZDSUhNMG9nS0VJQ0FnSUNxeXZPVUFREAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"A loyal repeat customer praises Destiny Electric's consistently excellent, friendly service across five visits.","key_phrases":["first rate work","friendliest service people","Five star service in every category","fifth time we have used their service"]},"ChdDSUhNMG9nS0VJQ0FnSURacWJXRzV3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","courtesy","problem_resolution"],"entities":{"technicians":["Nick"],"services":["lighting-installation"],"problems":["craft-room-lighting-needed-improvement"]},"one_line_summary":"Customer highly recommends Destiny Electric, praising Nick and his crew for their professionalism, courtesy, and commitment to resolving any issues.","key_phrases":["professional and courteous","stands by his work","make sure it is taken care of","making my craft bright again"]},"ChdDSUhNMG9nS0VJQ0FnSUNKOExLQWp3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for arriving on time, working quickly, and being very professional.","key_phrases":["on time","worked quickly","very professional"]},"ChdDSUhNMG9nS0VJQ0FnSURzbFBlSWxRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","responsiveness","technical_knowledge","professionalism"],"entities":{"technicians":["Shane"],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer has used Shane at Destiny Electric multiple times and praises his punctuality, responsiveness, and quality of work.","key_phrases":["always been on time","responsive to our needs","does great work","only person I would call"]},"ChdDSUhNMG9nS0VJQ0FnSUNaN2FxcnJBRRAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["professionalism","communication","pricing","responsiveness"],"entities":{"technicians":[],"services":["electrical-inspection","electrical-repair"],"problems":["electrical-problems"]},"one_line_summary":"Customer praises the electricians for their professionalism, clear communication about electrical issues, and reasonable rates.","key_phrases":["very professional","explained our electrical problems very well","rates are reasonable","easy to work with"]},"ChdDSUhNMG9nS0VJQ0FnSUNabXVfUXVRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["pricing","punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fair pricing, punctuality, and great people to work with.","key_phrases":["fair pricing","on time","great people to work with"]},"ChZDSUhNMG9nS0VJQ0FnSUNaOHZxaVJREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Steven","Chris"],"services":["ceiling-fan-installation","electrical-outlet-installation"],"problems":[]},"one_line_summary":"Steven and Chris received high praise for installing three ceiling fans and two electric outlets.","key_phrases":["did a great job","installing 3 ceiling fans and 2 electric outlets","5 stars absolutely"]},"ChZDSUhNMG9nS0VJQ0FnSURweHJDQVN3EAE":{"sentiment":"negative","sentiment_score":-0.95,"aspects_mentioned":["technical_knowledge","professionalism","problem_resolution","pricing"],"entities":{"technicians":[],"services":["new-home-construction-electrical","electrical-panel-installation","recessed-lighting-installation","cat5e-wiring","fan-fixture-installation","bathroom-exhaust-fan-installation","outlet-installation"],"problems":["cheap-electrical-panels-and-wiring-installed","gaping-holes-around-recessed-ceiling-lights","wider-holes-cut-in-soffits-preventing-light-installation","cat5e-cable-not-terminated","light-and-fan-fixtures-installed-incorrectly-causing-wobbling-fans","electrical-panel-load-not-distributed-correctly-causing-circuit-trips","humidity-sensing-bathroom-exhaust-fans-installed-incorrectly","non-functioning-interior-and-exterior-outlets"]},"one_line_summary":"Customer details extensive electrical failures in a new home construction project including faulty panels, incorrectly installed fixtures, non-functional outlets, and circuit tripping, ultimately requiring a second electrician to fix the issues.","key_phrases":["work performed was below standard","apprentices learning the work on the job","circuits trips repeatedly","had to hire another electrician to fix many of these problems"]},"ChdDSUhNMG9nS0VJQ0FnSUNwLTUyYzl3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's team for doing a great job and being very professional.","key_phrases":["great job","very professional","Guys at Destiny"]},"ChZDSUhNMG9nS0VJQ0FnSUNwdnF6d0xnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Nathan"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Nathan and his crew for excellent electrical work and plans to use Destiny Electric again.","key_phrases":["excellent job","Nathan and his crew","will use Destiny Electrical again"]},"ChZDSUhNMG9nS0VJQ0FnSUNKNzR5RExnEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"A repeat customer highly recommends Destiny Electric for their professionalism and knowledge across two service visits.","key_phrases":["used Destiny Electric twice","very professional and knowledgeable","highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUNwbXRMMDF3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["problem_resolution","professionalism"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"The team quickly resolved the customer's electrical problem and did a great job overall.","key_phrases":["did a great job","solved my problem very quickly","team that showed up"]},"ChdDSUhNMG9nS0VJQ0FnSUNwb3JuRXl3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","scheduling"],"entities":{"technicians":[],"services":["scheduling-adjustment","electrical-service"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for accommodating a last-minute schedule change and completing the job promptly.","key_phrases":["change my time of the service","wasn't a problem","came on time","finished in a very timely manner"]},"ChZDSUhNMG9nS0VJQ0FnSUNwa3FIWk9nEAE":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Technicians arrived on time and completed the job quickly.","key_phrases":["showed up on time","top of the window","got the job done quickly"]},"ChZDSUhNMG9nS0VJQ0FnSUNKNzdXNUxREAE":{"sentiment":"positive","sentiment_score":0.6,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["pool-filter-electrical-line","panel-wiring"],"problems":["needed-electrical-line-run-from-panel-to-pool-filter"]},"one_line_summary":"Customer had Destiny Electric run an electrical line from their panel to their pool filter.","key_phrases":["ran a line out to my pool filter","from my pannel"]},"ChdDSUhNMG9nS0VJQ0FnSUNKMS1meWdnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","courtesy","punctuality","professionalism"],"entities":{"technicians":[],"services":["commercial-electrical-repair"],"problems":["suspected-serious-electricity-issue-at-business"]},"one_line_summary":"A long-time commercial customer praises Destiny Electric for their kindness, promptness, and excellent work, including waiving charges for a simple repair call.","key_phrases":["didn't charge us for the inconvenience","always been courteous, prompt, and do excellent work","no hesitation to recommend","multi-member crew"]},"ChZDSUhNMG9nS0VJQ0FnSUNKODlXMUxREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","pricing","cleanliness","professionalism","courtesy"],"entities":{"technicians":[],"services":["50-amp-service-installation","30-amp-generator-hookup"],"problems":["needed-electrical-service-for-camper","needed-generator-hookup"]},"one_line_summary":"Customer praises Destiny Electric for early arrival, polite and efficient technicians, competitive pricing, and clean work on a 50-amp camper and 30-amp generator service installation.","key_phrases":["10 minutes early","far more inexpensive than other quotes","cleaned up behind themselves","constantly moving and not slacking off"]},"ChdDSUhNMG9nS0VJQ0FnSUN4NC1UdW53RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the J team at Destiny Electric for being professional, knowledgeable, and efficient.","key_phrases":["very professional","super helpful","appreciative of their knowledge","fast work"]},"ChdDSUhNMG9nS0VJQ0FnSUN4ZzhqRnN3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","professionalism","technical_knowledge"],"entities":{"technicians":["Shane"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer highly recommends Shane and his team for their responsiveness, professionalism, and fantastic quality of electrical work.","key_phrases":["very responsive and professional","quality of their work is fantastic","would recommend them to anyone","needs electrical work"]},"ChdDSUhNMG9nS0VJQ0FnSUN4dzgtX25BRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy","professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praised the team for being friendly, professional, and knowledgeable during a quick installation.","key_phrases":["very friendly and nice","Professional, installed quick","Definitely knew what they were doing"]},"ChdDSUhNMG9nS0VJQ0FnSUN4N0xUVHh3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Jason","Joey","Daniel"],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Jason, Joey, and Daniel for their professionalism and excellent work, expressing intent to use the company again.","key_phrases":["excellent job","very professional","very good at their jobs","use this company again without a doubt"]},"ChZDSUhNMG9nS0VJQ0FnSURSZ2ZpX0JBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Jason","Joey"],"services":[],"problems":[]},"one_line_summary":"Customer praises Jason and Joey for their professionalism and excellent work, stating they would request them again.","key_phrases":["professional and did a fantastic job","would definitely call and ask for them again"]},"ChZDSUhNMG9nS0VJQ0FnSURSdlAyMVhBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","responsiveness","professionalism","pricing"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for quick quoting, same-day service, professionalism, and reasonable pricing.","key_phrases":["quick with a quote","within a day of the quote","fast and professional","reasonable price"]},"ChdDSUhNMG9nS0VJQ0FnSUNSNThUdC1nRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for great work and excellent response time.","key_phrases":["great job","excellent response time"]},"ChdDSUhNMG9nS0VJQ0FnSURoejdmTnRBRRAB":{"sentiment":"positive","sentiment_score":0.7,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had a pleasant experience working with the Destiny Electric crew.","key_phrases":["pleasant experience","great bunch of guys"]},"ChdDSUhNMG9nS0VJQ0FnSURoeTRpaDJBRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised the Destiny Electric team for being friendly, professional, and approachable.","key_phrases":["very friendly and professional","down to earth guys"]},"ChdDSUhNMG9nS0VJQ0FnSURoZ3F5WnJBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for professionalism, punctuality, safety awareness, and great communication, and highly recommends them.","key_phrases":["Very professional","here when they said they would be","Safety minded every step of the way","great communication"]},"ChZDSUhNMG9nS0VJQ0FnSUMtc3Jhd1NBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","problem_resolution","professionalism"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Technicians arrived on time, quickly diagnosed and resolved the electrical issue, leaving the customer highly satisfied.","key_phrases":["showed up on time","found problem and fix it in no time","very professional","will be my go electric company"]},"ChdDSUhNMG9nS0VJQ0FnSUNobnFpNnN3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","communication","scheduling","responsiveness"],"entities":{"technicians":[],"services":["electrical-inspection","estimate"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being on time, professional, responsive, and easy to communicate with from estimate through job completion.","key_phrases":["great job from start to finish","answered the phone (a rarity)","on time, very professional and helpful","highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUNoa1B2eC1RRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer is extremely happy with Destiny Electric's work and plans to use them again.","key_phrases":["excellent job","extremely happy with the work","will use Destiny Electric Company again"]},"ChdDSUhNMG9nS0VJQ0FnSURCNDQzMjdnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","punctuality","technical_knowledge","problem_resolution"],"entities":{"technicians":["Nathan"],"services":["electrical-troubleshooting","electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer praises Nathan and his assistant for being responsive, punctual, and quickly resolving an electrical issue in 45 minutes.","key_phrases":["very responsive, on time","excellent at troubleshooting","repaired this issue 45 minutes","great work by Nathan"]},"ChZDSUhNMG9nS0VJQ0FnSURCazRIX1hBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fantastic customer service, high-quality work, and consistent punctuality.","key_phrases":["fantastic customer service","high quality","always on time"]},"ChZDSUhNMG9nS0VJQ0FnSURCeGJET2F3EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had a great experience and praised the quality of both the work and the people at Destiny Electric.","key_phrases":["Great experience","Quality work","Quality people"]},"ChZDSUhNMG9nS0VJQ0FnSURtMXF1eWZnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","professionalism","pricing","problem_resolution"],"entities":{"technicians":[],"services":["switch-installation","lighting-installation","outlet-installation","outlet-relocation"],"problems":["needed-electrical-work-for-home-remodel"]},"one_line_summary":"Repeat customer praises Destiny Electric for courteous, professional, and affordable electrical work during a home remodel.","key_phrases":["exceeded my expectations","courteous, professional, affordable","add switches and lights and move outlets","did an amazing job"]},"ChdDSUhNMG9nS0VJQ0FnSURCM3Z2WWxnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","scheduling","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being quick, flexible with scheduling, and offering great pricing.","key_phrases":["quick and efficient","work with my schedule","Price was great","Highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUR1dE9PMnF3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer was highly satisfied with the electricians' work and helpfulness, and plans to use Destiny Electric again while recommending them to family.","key_phrases":["very good and helpful","will use Destiny Electrical again","contacted my daughters to use Destiny"]},"ChZDSUhNMG9nS0VJQ0FnSURCcm83SGRREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","professionalism"],"entities":{"technicians":["Natah","Billy"],"services":[],"problems":[]},"one_line_summary":"Customer praises technicians Natah and Billy for being helpful and clearly explaining the process.","key_phrases":["very helpful","explained everything I needed to know","Excellent job"]},"ChZDSUhNMG9nS0VJQ0FnSUNCcjVQZER3EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their professional service.","key_phrases":["Great, professional","definitely recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUNCdDQ2SjF3RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was very satisfied with Destiny Electric's punctual arrival, same-day completion, and overall ease of working with the team.","key_phrases":["great job","Came when they said","finished the same day as quoted","Great to work with"]},"ChZDSUhNMG9nS0VJQ0FnSUQtMDdQT093EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer enthusiastically praises Destiny Electric's professional service and gives it an A++ rating, committing to always recommend the company.","key_phrases":["professional service","A++","always recommend this company"]},"ChdDSUhNMG9nS0VJQ0FnSUQtZzhmamhBRRAB":{"sentiment":"negative","sentiment_score":-0.7,"aspects_mentioned":["cleanliness","professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["panel-installation"],"problems":["no-drop-cloth-used-during-panel-installation","mess-left-on-customer-belongings-under-the-panel"]},"one_line_summary":"The panel was installed adequately but the crew left a significant mess on the customer's belongings due to not using a drop cloth.","key_phrases":["installed the panel fine","0 work to make sure things were kept up","No drop cloth was put down","wife spent the last hour cleaning up the mess"]},"ChZDSUhNMG9nS0VJQ0FnSURNdl9iaUNBEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","scheduling","professionalism"],"entities":{"technicians":[],"services":["light-installation"],"problems":["needed-lights-added-on-a-tight-timeline"]},"one_line_summary":"Customer praised Destiny Electric for quickly completing a light installation within a tight time frame.","key_phrases":["tight time frame","quickly complete the job","excellent job","Great service"]},"ChZDSUhNMG9nS0VJQ0FnSUQta0tubER3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer found Destiny Electric to be punctual, professional, and personable, and would highly recommend them.","key_phrases":["On time, professional, and personable","highly recommend Destiny Electric","friends and neighbors"]},"ChdDSUhNMG9nS0VJQ0FnSUMtb2IyeHJRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The technicians arrived on time and completed their work in a professional manner.","key_phrases":["arrived on time","performed their work professionally"]},"ChdDSUhNMG9nS0VJQ0FnSUMtbm9lNTRRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","punctuality","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast communication, punctuality, and excellent work quality.","key_phrases":["respond quickly to communication","show up on time","perform excellent work","fantastic to work with"]},"ChZDSUhNMG9nS0VJQ0FnSUMtam9yN1BBEAE":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["punctuality","communication","professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises the crew for arriving on time, answering questions, and delivering quality electrical work.","key_phrases":["on time","answered all my questions","quality work","know who to call"]},"ChdDSUhNMG9nS0VJQ0FnSUMtcE9fczdRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","scheduling","punctuality","courtesy","professionalism"],"entities":{"technicians":["Nick","Nathan","Steven"],"services":["hot-tub-wiring"],"problems":["previous-electrician-no-show","needed-hot-tub-wiring-completed"]},"one_line_summary":"After being let down by another electrician, the customer was impressed by Destiny Electric's quick scheduling, punctual arrival, and efficient hot tub wiring by Nathan and Steven.","key_phrases":["Nick was responsive and helpful","scheduled within 2 days","Nathan and Steven arrived on time","couldn't be happier"]},"ChdDSUhNMG9nS0VJQ0FnSUMtbVBYcnp3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for excellent professional, quick, and efficient service.","key_phrases":["Excellent professional service","Very quick and efficient"]},"ChZDSUhNMG9nS0VJQ0FnSURlLTdLVEtnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","pricing","professionalism","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being prompt, reasonably priced, and professional.","key_phrases":["very prompt","easy to work with","reasonable prices","professional"]},"ChZDSUhNMG9nS0VJQ0FnSURlLWNuM0d3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge","punctuality"],"entities":{"technicians":[],"services":["lighting-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their attention to detail, excellent lighting results, and completing the job on time.","key_phrases":["great to work with from start to finish","attention to detail for the best lighting results","completed the work well within the time request","Excellent work"]},"ChdDSUhNMG9nS0VJQ0FnSURlcXBlQm9RRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["communication","pricing","punctuality","professionalism","cleanliness"],"entities":{"technicians":["Nick"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for punctual, professional, and communicative service, fair pricing, and leaving the home cleaner than they found it.","key_phrases":["man of his word","price quoted was very fair","arrived on time","cleaner after they left than it was before they came"]},"ChZDSUhNMG9nS0VJQ0FnSURlM09XX1R3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","technical_knowledge","courtesy"],"entities":{"technicians":[],"services":["kitchen-rewiring","outlet-installation","fan-installation","garage-lighting"],"problems":["outdated-kitchen-wiring","insufficient-outlets","no-garage-lighting"]},"one_line_summary":"The team rewired the kitchen, added outlets, installed a fan, and set up garage lighting while being communicative and understanding throughout.","key_phrases":["answered all my questions","re-wired the kitchen and brought it up to today's standards","added extra outlets","installed a fan and garage lighting"]},"ChdDSUhNMG9nS0VJQ0FnSURlNlBuT25nRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","communication","technical_knowledge","courtesy","cleanliness"],"entities":{"technicians":["Nathan"],"services":["ev-charger-outlet-installation","electrical-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's crew for outstanding professionalism, clear communication, and spotless cleanup during an electrical installation, and plans to use them again.","key_phrases":["outstanding level of professionalism","took time to explain the reasons","left those areas in the house and garage spotless","they do excellent work, you won't be disappointed"]},"ChdDSUhNMG9nS0VJQ0FnSURPbzhqc2pRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Nathan"],"services":[],"problems":[]},"one_line_summary":"Customer praises Nathan for being professional and thorough during his service visit.","key_phrases":["Nathan was great","very professional and thorough"]},"ChZDSUhNMG9nS0VJQ0FnSUNldDYySVFnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is highly satisfied with Destiny Electric's communication and technical knowledge.","key_phrases":["Couldn't be happier","Perfect communication","knowledgeable","Highly recommended"]},"ChZDSUhNMG9nS0VJQ0FnSUNlNDlESUJREAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer was very pleased with on-time, efficient same-day service and plans to use Destiny Electric again.","key_phrases":["on time and efficient service","arrive on the day I called","will definitely use them again"]},"ChdDSUhNMG9nS0VJQ0FnSUNlM3JiMjF3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","problem_resolution","communication"],"entities":{"technicians":[],"services":["light-fixture-inspection"],"problems":["problem-light-fixture"]},"one_line_summary":"Customer praises the team for being on time, professional, and accommodating a last-minute light fixture issue.","key_phrases":["on time and very professional","made sure everything was how we wanted it","check on a problem light fixture at the last minute","would definitely recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUN1aGNpUDZRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication","punctuality"],"entities":{"technicians":["Destiny"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast, professional service and clear communication about next steps.","key_phrases":["fast, professional service","thoroughly explained next steps","would highly recommend","took care of problem"]},"ChdDSUhNMG9nS0VJQ0FnSUR1MTh6dF9nRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is completely satisfied with Destiny Electric's timely and professional work and would recommend them.","key_phrases":["awesome work","very timely and professional","would definitely recommend","completely satisfied"]},"ChZDSUhNMG9nS0VJQ0FnSUR1cTduVFhREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","professionalism","technical_knowledge","punctuality","communication"],"entities":{"technicians":["Joseph","Nate"],"services":["home-electrical-update"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for great pricing, professionalism, knowledge, punctuality, and a thorough walkthrough of completed work by Joseph and Nate.","key_phrases":["Great pricing","detailed walkthrough for all the work completed","Joseph and Nate did awesome updating my home","go to Electrical company"]},"ChdDSUhNMG9nS0VJQ0FnSUR1cHRuamhRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["pricing","punctuality"],"entities":{"technicians":["Nick"],"services":["outlet-installation","garbage-disposal-switch-installation"],"problems":["two-outlets-needed","garbage-disposal-switch-setup"]},"one_line_summary":"Nick quickly installed two outlets and a garbage disposal switch at a reasonable price.","key_phrases":["came through strong","two outlets and set up switch for garbage disposal","reasonable price","got it done quick"]},"ChdDSUhNMG9nS0VJQ0FnSUR1N0otSGpBRRAB":{"sentiment":"positive","sentiment_score":0.55,"aspects_mentioned":["professionalism","courtesy","punctuality","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unresolved-electrical-issue"]},"one_line_summary":"Despite being unable to fix the issue, the customer praised the team's professionalism, courtesy, and timeliness, and plans to use them again.","key_phrases":["couldn't fix my problem","very professional, courteous, and timely","will definitely call them back","future electrical needs"]},"ChZDSUhNMG9nS0VJQ0FnSUR1OExqaERnEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","courtesy","problem_resolution"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's electricians for excellent, customer-oriented service and plans to recommend the company to others.","key_phrases":["excellent service","very customer service oriented","met our needs","glad we selected your company"]},"ChdDSUhNMG9nS0VJQ0FnSUN1aFpLbnhBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Repeat customer praises Destiny Electric for fast, efficient service that met all expectations and highly recommends them.","key_phrases":["fast, efficient service","meeting all expectations","could not be happier","highly recommend for all electrical needs"]},"ChZDSUhNMG9nS0VJQ0FnSUN1dnVlTk5REAE":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["problem_resolution"],"entities":{"technicians":[],"services":["lightning-damage-repair"],"problems":["lightning-strike-electrical-damage"]},"one_line_summary":"The customer's lightning strike electrical problems were resolved quickly by Destiny Electric.","key_phrases":["problems figured out fast","lightning strike"]},"ChZDSUhNMG9nS0VJQ0FnSUN1cnBIZEhREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","professionalism","punctuality"],"entities":{"technicians":[],"services":["electrical-services","kitchen-remodel-electrical"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for being responsive, professional, and punctual, and plans to use them for a kitchen remodel.","key_phrases":["Very responsive","Professional and punctual","100% recommend","kitchen remodel"]},"ChdDSUhNMG9nS0VJQ0FnSUN1ak02c3VRRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","scheduling","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for showing up on time, accommodating their schedule, and performing excellent work.","key_phrases":["showed up when they were supposed to","worked around our schedule","performed the work with excellence","Highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUN1LVB6US1RRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","pricing","cleanliness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had a great overall experience with quick response, fair pricing, and professional clean work.","key_phrases":["Quick response","very fair price","Clean and professional","Highly recommend"]},"ChRDSUhNMG9nS0VJQ0FnSURPN2E0RRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["responsiveness","punctuality","pricing","professionalism","courtesy","problem_resolution"],"entities":{"technicians":[],"services":["rewiring","electrical-repair","inspection-readiness"],"problems":["electrical-rewiring-needed","home-failed-inspection","delayed-service-from-other-companies"]},"one_line_summary":"A full crew from Destiny Electric arrived immediately, completed rewiring and repairs in half a day, and helped the home pass inspection at a great price.","key_phrases":["came in immediately","got the job done in half a day","made house pass inspection","great job, so quickly for such a great price"]},"ChdDSUhNMG9nS0VJQ0FnSURPcmItbG1RRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","punctuality","cleanliness","professionalism","courtesy"],"entities":{"technicians":[],"services":["residential-electrical","same-day-service"],"problems":[]},"one_line_summary":"Customer was highly impressed with Destiny Electric's same-day, neat, professional, and courteous service at both her home and condo.","key_phrases":["prompt and courteous response","same day for our home and condo","neat, professional and courteous","We have a new electrician"]},"ChZDSUhNMG9nS0VJQ0FnSURPMGZUNkxnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","punctuality","professionalism","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for excellent service, punctuality, and professionalism, and plans to recommend them to others.","key_phrases":["Excellent customer service","Superb social skills","On time","Very professional"]},"ChdDSUhNMG9nS0VJQ0FnSURPcEo2QXNnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","cleanliness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being polite, clean, efficient, and delivering excellent service, and would recommend them.","key_phrases":["Polite, sincere and dedicated to great service","Clean, efficient","did an amazing job","Would definitely recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNPc05URVNnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","pricing","scheduling","punctuality","communication"],"entities":{"technicians":[],"services":["electrical-panel-replacement"],"problems":["electrical-panel-replacement-needed"]},"one_line_summary":"Customer praises Destiny Electric for punctuality, professionalism, great pricing, and communication during an electrical panel replacement.","key_phrases":["great prices","easy to set up appointment","came on time","extremely efficient and professional"]},"ChdDSUhNMG9nS0VJQ0FnSUQyaC1QRTBnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["courtesy","punctuality","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being polite, fast, and knowledgeable, and would strongly recommend them.","key_phrases":["Very polite","fast","knowledgeable","would definitely recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUQycS02VmxnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge","courtesy"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their professionalism, knowledgeable staff, and quality electrical work for home and office.","key_phrases":["professional and provide awesome work","knowledgeable employees that also care about the customer","recommend to anyone who needs electrical work"]},"ChdDSUhNMG9nS0VJQ0FnSUQyLXZyZ2x3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","professionalism","communication","courtesy"],"entities":{"technicians":[],"services":["electrical-service-call"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for same-day responsiveness, professionalism, and clear communication throughout the visit.","key_phrases":["showed up the same day","very professional and nice","explained everything they were doing","would definitely engage them again"]},"ChdDSUhNMG9nS0VJQ0FnSUQydUxERnZnRRAB":{"sentiment":"positive","sentiment_score":0.88,"aspects_mentioned":["professionalism","technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["electrical-troubleshooting"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"The technicians quickly and professionally resolved an electrical issue, completing the job efficiently.","key_phrases":["quickly and professionally","troubleshoot the issue","made short work of my mess","in and out"]},"ChdDSUhNMG9nS0VJQ0FnSUMyemMteHR3RRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":[],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric and encourages others to call them.","key_phrases":["highly recommended","would definitely give them call"]},"ChdDSUhNMG9nS0VJQ0FnSUMydnV6Njl3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","professionalism","technical_knowledge","communication","cleanliness","scheduling"],"entities":{"technicians":["Shane","Joe"],"services":["panel-replacement"],"problems":[]},"one_line_summary":"Customer praises Shane's responsiveness and Joe's professional, knowledgeable work on a panel replacement, vowing to use Destiny Electric for all future electrical needs.","key_phrases":["Shane was responsive to my call for a quote","professional, knowledgeable, and very responsive","cleaned up after himself","calling them for future work on anything electrical"]},"ChdDSUhNMG9nS0VJQ0FnSURXcTZqWDBBRRAB":{"sentiment":"negative","sentiment_score":-0.9,"aspects_mentioned":["communication","professionalism","courtesy","scheduling"],"entities":{"technicians":["Nick"],"services":["electrical-panel-upgrade"],"problems":["family-emergency-requiring-same-day-rescheduling","technician-refused-to-reschedule"]},"one_line_summary":"Customer was refused rescheduling with no compassion after a family emergency forced a last-minute cancellation of a pre-planned electrical panel upgrade appointment.","key_phrases":["zero understanding or grace","Some more advanced notice would have definitely been appreciated","no longer interested in doing the job for you","No compassion"]},"ChdDSUhNMG9nS0VJQ0FnSURXNmNDLWtBRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","punctuality","professionalism","communication","problem_resolution","cleanliness","scheduling"],"entities":{"technicians":["Sergio","Stephen","Joey"],"services":["electrical-repair","parts-procurement"],"problems":["electrical-issues-in-home"]},"one_line_summary":"Sergio, Stephen, and Joey delivered punctual, professional, and thorough electrical service, handling last-minute requests and cleanup to the customer's full satisfaction.","key_phrases":["arrived on time and were very professional","adjusted the amount of work based on my last minute requests","were able to get the parts immediately","cleaned up afterwards"]},"ChZDSUhNMG9nS0VJQ0FnSURXcG9DWGVBEAE":{"sentiment":"positive","sentiment_score":0.75,"aspects_mentioned":["scheduling","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":["scheduling-coordination"]},"one_line_summary":"A repeat customer expresses satisfaction with the work done, noting that scheduling took some coordination but the overall service was great.","key_phrases":["once we got our timing straight","service was great","very happy with the job","second time I've used them"]},"ChdDSUhNMG9nS0VJQ0FnSUNXejVPR2t3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","punctuality","courtesy","cleanliness","professionalism"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for offering the cheapest quote, fast work by a polite three-man team, and thorough cleanup.","key_phrases":["cheapest quote I got","got the job done in an hour","fully cleaned up after themselves","get a business card for my extended family"]},"ChdDSUhNMG9nS0VJQ0FnSUNjcTlpSTZ3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["electrical-wiring-repair","construction-wiring"],"problems":["substandard-general-construction-wiring"]},"one_line_summary":"Customer has hired Destiny Electric twice to fix subpar construction wiring and praises their work as looking like original construction.","key_phrases":["job done right to where it looks like it was original construction","fixing nuances from basic general construction wiring","wasn't up to par","I will have them out again"]},"ChdDSUhNMG9nS0VJQ0FnSUNXb05ERW5RRRAB":{"sentiment":"negative","sentiment_score":-0.85,"aspects_mentioned":["professionalism","pricing","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":["unlicensed-workers","cheap-materials-used","profit-over-customer-care"]},"one_line_summary":"Customer alleges Destiny Electric uses unlicensed subcontractors and cheap materials to maximize profit at the expense of customer care.","key_phrases":["sub unlicensed workers","cheapest of everything to maximize their profit","do not care about the customers"]},"ChZDSUhNMG9nS0VJQ0FnSUNtcmJuTUh3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","punctuality","professionalism","pricing"],"entities":{"technicians":[],"services":["home-electrical-improvements"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for communication, punctuality, professionalism, and competitive pricing after home electrical improvements.","key_phrases":["top notch group of skilled tradesmen","good flow of communication","competitive pricing","first choice anytime I need electrical work done"]},"ChdDSUhNMG9nS0VJQ0FnSUNtLU1TcHJnRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","scheduling","technical_knowledge"],"entities":{"technicians":[],"services":["pot-light-installation","switch-relocation","receptacle-installation"],"problems":[]},"one_line_summary":"Customer had 5 pot lights installed, switches relocated, and a receptacle added, praising punctuality, quick scheduling, and expert installation.","key_phrases":["5 pot lights","relocated switches","added a receptacle","expert installation"]},"ChZDSUhNMG9nS0VJQ0FnSURHMVlLa05nEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","punctuality","problem_resolution","communication"],"entities":{"technicians":["Nathan"],"services":["electrical-repair"],"problems":["electric-issues"]},"one_line_summary":"Nathan and his partner impressed the customer with their professionalism, punctuality, and quick resolution of electrical issues.","key_phrases":["very professional and punctual","fixed our electric issues faster than we anticipated","answered all our questions honestly","highly recommend them"]},"ChdDSUhNMG9nS0VJQ0FnSURHMk5fVWlnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","professionalism","pricing"],"entities":{"technicians":["Nathan","Sergio","Stephen"],"services":["panel-installation","recessed-lighting","ceiling-fan-installation","vent-installation","motion-light-installation"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric after a successful installation of a new panel, recessed lights, fans, vents, and a motion light at a reasonable price.","key_phrases":["highly recommend Destiny Electric","on time, professional, and did a great job","price was very reasonable","will use them again"]},"ChdDSUhNMG9nS0VJQ0FnSUNHc19tNTdnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","problem_resolution"],"entities":{"technicians":[],"services":["electric-panel-replacement","outlet-repair"],"problems":["non-functional-outlets","outdated-electric-panel"]},"one_line_summary":"Customer praises Destiny Electric for great value on a full panel replacement and free repair of three non-working outlets.","key_phrases":["good value for replacing the entire electric panel","fixed 3 outlets that didn't work previously for free","highly recommend them"]},"ChdDSUhNMG9nS0VJQ0FnSUQ2OTl2cDRRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["emergency-exit-lighting-installation"],"problems":["emergency-exit-lighting-needed-for-safety-compliance-at-garden-club-building"]},"one_line_summary":"Customer is pleased with the installation of emergency exit lighting combos above four exits at a garden club building, praising the clean look and safety functionality.","key_phrases":["emergency exit lighting combos look great","worked hard in the attic","placing the wiring where it needed to go","enough light for our safety"]},"ChdDSUhNMG9nS0VJQ0FnSUQ2dGVMZGlnRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","technical_knowledge"],"entities":{"technicians":[],"services":["hvac-electrical-hookup"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for a quick, one-day electrical hookup for an HVAC installation.","key_phrases":["Quick, one day hook up","HVAC installation","Great work"]},"ChdDSUhNMG9nS0VJQ0FnSURhbUpDTF9nRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is extremely satisfied with Destiny Electric, praising their work and service as above compare and deserving a 10-star rating.","key_phrases":["10 star rating if possible","Everything they do is above compare","Best work and service"]},"ChZDSUhNMG9nS0VJQ0FnSURpeGFqaExnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","pricing","problem_resolution","courtesy","responsiveness","cleanliness"],"entities":{"technicians":["Shane","Ben","Mike"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises multiple technicians for professionalism, reasonable pricing, responsiveness, and cleanliness across two separate visits.","key_phrases":["went above and beyond what we asked","reasonably priced","cleaned up after themselves","He has never disappointed"]},"ChdDSUhNMG9nS0VJQ0FnSUM2eWZYVm93RRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["courtesy","professionalism","communication","technical_knowledge"],"entities":{"technicians":["Nathan","Sergio","Stephen"],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises the owner's attentive walkthrough and the superb, detail-oriented work of the three-person team.","key_phrases":["Trust is everything with electricity","SUPER helpful did a personal walk through","patient, careful and attentive to details","Every positive review and accolade is well deserved"]},"ChZDSUhNMG9nS0VJQ0FnSUM2M29uVlVBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":["electric-panel-replacement"],"problems":[]},"one_line_summary":"The team arrived on time and did an excellent job replacing the electric panel.","key_phrases":["showed up on time","electric panel replacement","excellent job"]},"ChZDSUhNMG9nS0VJQ0FnSUNhaGJ1LWNnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer was highly impressed by Destiny Electric's courteous and professional service and plans to use them again.","key_phrases":["extremely courteous and professional","did a great job","highly recommend","will definitely be calling Destiny Electric back"]},"ChdDSUhNMG9nS0VJQ0FnSURhdFBydDhnRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["problem_resolution","communication","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"The job was completed faster than expected, with issues quickly resolved and the customer kept informed throughout.","key_phrases":["done as expected and quicker than expected","quickly offered solutions","chance to approve everything along the way"]},"ChZDSUhNMG9nS0VJQ0FnSUNhNTd2SGVREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer was impressed by the technician's professionalism and politeness and plans to use Destiny Electric again.","key_phrases":["very professional and polite","calling this business for future work"]},"ChdDSUhNMG9nS0VJQ0FnSUNhcXVmcDFRRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["pricing","technical_knowledge","professionalism"],"entities":{"technicians":["Nick"],"services":["electrical-quote","electrical-installation"],"problems":[]},"one_line_summary":"Customer praised Nick's unique recommendations and competitive pricing, calling Destiny Electric's crew the best service of any company they've hired.","key_phrases":["nick made recommendations other contractors did not","I got more for less","the best service of any company I've hired regardless of trade","their quotes were ridiculous"]},"ChZDSUhNMG9nS0VJQ0FnSURxLWVySWJBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":["Nick"],"services":["ac-electrical-repair"],"problems":["ac-not-working"]},"one_line_summary":"Customer praises Nick at Destiny Electric for wonderful service restoring her AC and plans to use and recommend the company in the future.","key_phrases":["Wonderful service from Nick","restoring my AC","use this company for all other electrical needs","recommend them to others"]},"ChZDSUhNMG9nS0VJQ0FnSUNxX2MzMUNnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","courtesy","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises technicians for arriving on time, being professional and friendly, completing the job efficiently, and cleaning up afterward.","key_phrases":["arrived on time","very professional, respectful, and friendly","completed the job in a timely manner","cleaned up when they finished"]},"ChZDSUhNMG9nS0VJQ0FnSURxOU5hZlBREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast and dependable service and highly recommends them.","key_phrases":["Fast and dependable service","highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSURxNUoya013EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism"],"entities":{"technicians":["Joe","Sergio"],"services":[],"problems":[]},"one_line_summary":"Customer praises technicians Joe and Sergio for a great job.","key_phrases":["Great job","Joe and Sergio","Pleasure working with you"]},"ChZDSUhNMG9nS0VJQ0FnSUNxbF9pR0RREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","cleanliness"],"entities":{"technicians":[],"services":["ceiling-fan-installation","electrical-wiring"],"problems":[]},"one_line_summary":"Customer is highly satisfied with fast and neat installation of three ceiling fans including wiring.","key_phrases":["installed 3 fans","running wires for the fans","very fast and neat","definitely use them again"]},"ChdDSUhNMG9nS0VJQ0FnSURLanRYRjZnRRAB":{"sentiment":"negative","sentiment_score":-0.3,"aspects_mentioned":["technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer gives only 2 stars despite acknowledging the work was good, implying significant unspoken dissatisfaction.","key_phrases":["two stars","his work was good","implied dissatisfaction"]},"ChZDSUhNMG9nS0VJQ0FnSUNDOHFQQUZnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","scheduling","responsiveness"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer is thrilled with Destiny Electric's quick estimate-to-job turnaround and praises their skill and character, pledging lifelong loyalty.","key_phrases":["couldn't be happier","estimate yesterday and did the job today","great people and great electricians","customer for life"]},"ChdDSUhNMG9nS0VJQ0FnSURLNUt2bnB3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer is fully satisfied with the crew's work.","key_phrases":["crew was great","100% satisfied with everything"]},"ChZDSUhNMG9nS0VJQ0FnSUNLNE5McGFnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["pendant-light-installation","outlet-installation"],"problems":[]},"one_line_summary":"Customer had three pendant lights and a new outlet installed and was very satisfied with the professional service.","key_phrases":["three pendant lights installed","new outlet installed","Great, professional service","Would not hesitate to use these guys again"]},"ChZDSUhNMG9nS0VJQ0FnSUR5MDdQRWZREAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","cleanliness","communication","courtesy"],"entities":{"technicians":["Benjamin","Stephen","Bryan","Nick","Amanda"],"services":["patio-fan-installation","outdoor-electrical-outlets"],"problems":[]},"one_line_summary":"Customer praises the professionalism, clean workmanship, and courteous communication of the Destiny Electric team for a patio fan and outdoor outlet installation.","key_phrases":["attention to detail","so clean that it looks like everything already came with the house","left nothing to chance","extremely refreshing to do business with courteous, polite people"]},"ChZDSUhNMG9nS0VJQ0FnSUNjOTVUWUlBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"A repeat customer expresses consistent satisfaction with Destiny Electric's work and plans to return for future needs.","key_phrases":["return customer","always been very happy with the work","won't look any further next time"]},"ChdDSUhNMG9nS0VJQ0FnSUR5cFBDN293RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","scheduling","pricing","problem_resolution"],"entities":{"technicians":["Nick"],"services":["electrical-repair"],"problems":["electrical-issue"]},"one_line_summary":"Customer praises Nick and his team for their politeness, fast scheduling, excellent pricing, and quick resolution of an electrical issue.","key_phrases":["very polite","fast at setting an appt","excellent price I paid","fast Nick & his team fixed my problem"]},"ChdDSUhNMG9nS0VJQ0FnSUN5cWZ5dHp3RRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","pricing","communication"],"entities":{"technicians":["Nick"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's outstanding crew, fast quality work, below-expected costs, and the owner Nick's great attitude.","key_phrases":["outstanding company all around","work was fast and looks fantastic","cost was less than expected","Nick is a joy to work with"]},"ChZDSUhNMG9nS0VJQ0FnSUN5bk9pdVZBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":["Nick","Ben"],"services":["electrical-repair"],"problems":[]},"one_line_summary":"Customer praises Nick and Ben for being prompt and professional and plans to use Destiny Electric for all future electrical issues.","key_phrases":["Very prompt & professional","Nick & Ben were amazing","very appreciative","use them for all electrical issues"]},"ChZDSUhNMG9nS0VJQ0FnSUN5akxYUlFREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast response and high-quality work that both functions properly and looks great.","key_phrases":["fantastic service","fast response","not only functioned properly, but looked good","only ones I call"]},"ChZDSUhNMG9nS0VJQ0FnSURpN2RyY053EAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their professionalism and commitment to ensuring customer satisfaction.","key_phrases":["business professional","takes pride in their work","ensures you are happy with the work"]},"ChZDSUhNMG9nS0VJQ0FnSURpeGZtVGZ3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","courtesy","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["water-heater-electrical-repair"],"problems":["fried-and-arching-wires-on-water-heater"]},"one_line_summary":"Customer praises Destiny Electric for fixing faulty water heater wiring at a reasonable price with a polite and skilled technician.","key_phrases":["fried and arching wires","very reasonable price","very polite, respectful","highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNpdlpHdVlBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["responsiveness","problem_resolution","communication"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Destiny Electric responded same-day, quickly fixed the issue, and helpfully answered all the customer's questions.","key_phrases":["came the same day I called","quickly fixed the problem","very helpful answering any and all questions"]},"ChZDSUhNMG9nS0VJQ0FnSUNpbmR5dkFnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"The customer considers Destiny Electric their go-to electrician due to fair pricing and great treatment.","key_phrases":["the only company I call","charged a reasonable rate","being treated well","value"]},"ChZDSUhNMG9nS0VJQ0FnSURDdlp1eVNBEAE":{"sentiment":"negative","sentiment_score":-0.85,"aspects_mentioned":["communication","responsiveness"],"entities":{"technicians":[],"services":[],"problems":["unreturned-messages","no-response-to-inquiry"]},"one_line_summary":"Customer received no response to their messages and questions the business's five-star rating given the poor communication.","key_phrases":["never returned my messages","one star level communication","five star company"]},"ChdDSUhNMG9nS0VJQ0FnSURDcXJ1R21nRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","courtesy","pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being honest, dependable, punctual, and polite with no surprise charges at the end of the job.","key_phrases":["HONEST and DEPENDABLE","showed up early","stick by the estimate","No surprises at the end of the job"]},"ChdDSUhNMG9nS0VJQ0FnSURDaXN6THFRRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":["Nick"],"services":["generator-interlock-installation","recessed-lighting-installation"],"problems":[]},"one_line_summary":"Nick and Destiny Electric installed a generator interlock and can lights at a reasonable price, earning a strong recommendation.","key_phrases":["great job of installing","generator interlock and can lights","reasonable price","highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSURDN01QWnR3RRAB":{"sentiment":"positive","sentiment_score":0.8,"aspects_mentioned":["responsiveness","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for quick service, fast response time, and thorough answers to their questions.","key_phrases":["Quick service and response time","Answered all my questions"]},"ChZDSUhNMG9nS0VJQ0FnSURDbE5MQk1REAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","professionalism","pricing","scheduling"],"entities":{"technicians":[],"services":["electrical-inspection","electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their quick responsiveness, professional work, and reasonable pricing, and plans to use them again.","key_phrases":["very responsive","came out within a day","professional work at a reasonable price","highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNDeTY3aEZBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praised Destiny Electric for arriving on time and completing the job perfectly.","key_phrases":["Great Work","Arrived on time","completed job perfectly"]},"ChdDSUhNMG9nS0VJQ0FnSUNDcXVHb2xBRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["courtesy","communication","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the team for being polite, communicative, and doing a great job.","key_phrases":["Great guys","Polite","explained everything well","Did a great job"]},"ChZDSUhNMG9nS0VJQ0FnSUQ4OWVtX2NnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","courtesy"],"entities":{"technicians":[],"services":["ceiling-fan-installation","spotlight-installation"],"problems":[]},"one_line_summary":"Customer was highly satisfied with ceiling fan and spotlight installation, praising the technician's professionalism, personability, and punctuality.","key_phrases":["great job installing a ceiling fan and spotlight","very personable, professional, and on time","will use again"]},"ChdDSUhNMG9nS0VJQ0FnSUM4Z2R5STB3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","professionalism","courtesy"],"entities":{"technicians":["Keith","Ben"],"services":["outdoor-light-installation","manual-switch-installation"],"problems":[]},"one_line_summary":"Customers praise technicians Keith and Ben for their professionalism, communication, and collaborative approach during an outdoor light installation with manual switch control.","key_phrases":["pleasure to work with","didn't proceed with anything until speaking on it with us first","making the process fluid from start to finish","job done to our satisfaction"]},"ChdDSUhNMG9nS0VJQ0FnSUM4M3VfWTRnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","technical_knowledge","punctuality","professionalism","courtesy","cleanliness","pricing"],"entities":{"technicians":["Nick","Keith"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Nick's helpful office communication and Keith's professional, timely, friendly, and affordable on-site electrical service.","key_phrases":["excellent service from Nick","arrived on time","cleaned up after themselves","cost was reasonable"]},"ChZDSUhNMG9nS0VJQ0FnSUM4cHRpSkF3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["courtesy","punctuality"],"entities":{"technicians":["Joe"],"services":[],"problems":[]},"one_line_summary":"Customer praises technician Joe for being polite and fast, and plans to use the company again.","key_phrases":["very polite and fast","definitely used this company again","thank you for coming out"]},"ChdDSUhNMG9nS0VJQ0FnSURjNC1yQm53RRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"The customer enthusiastically endorses Destiny Electric as their go-to for all electrical needs.","key_phrases":["Love these guys","first call for any electrical needs"]},"ChZDSUhNMG9nS0VJQ0FnSURjaU1TNFJBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric as the best electrician in Jacksonville for their excellent work.","key_phrases":["awesome job","best in jax"]},"ChZDSUhNMG9nS0VJQ0FnSURjb1AyMVd3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Ben","Keith"],"services":["electric-panel-replacement","breaker-replacement","wiring"],"problems":["old-worn-electric-panel"]},"one_line_summary":"Customer praises Ben and Keith for excellent work replacing an old electric panel, breakers, and wiring, leaving them feeling safer.","key_phrases":["excellent job of replacing our old worn Electric Panel","feel so much better and safer","new panel and breakers and wiring","Excellent Service!!"]},"ChdDSUhNMG9nS0VJQ0FnSURjb0xXTl93RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","responsiveness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for excellent communication, fast response time, and overall service.","key_phrases":["Excellent communication","response time and service","Very much appreciated"]},"ChZDSUhNMG9nS0VJQ0FnSUNjLTRhRkRREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","communication","professionalism"],"entities":{"technicians":["Shane"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer was highly impressed by Destiny Electric's quick scheduling, proactive communication, and professional work by technician Shane.","key_phrases":["thoroughly impressed with the responsiveness","appointment within 24 hours","notified once Shane was on his way","professional, efficient and provided quality work"]},"ChZDSUhNMG9nS0VJQ0FnSUNjdzZmeWZREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","technical_knowledge","professionalism"],"entities":{"technicians":["Nick"],"services":["fan-installation"],"problems":["older-home-wiring","fan-installation-in-older-home"]},"one_line_summary":"Nick arrived on time and completed a high-quality fan installation in an older home with complex wiring.","key_phrases":["great job at helping me with a fan installation","my wiring is intimidating","showed up at the appointment time","quick but high quality work"]},"ChZDSUhNMG9nS0VJQ0FnSUNjNWVDZ2V3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["outlet-installation","electrical-upgrades","code-compliance"],"problems":["unreliable-outlets","outlets-not-up-to-code-during-home-construction"]},"one_line_summary":"Destiny Electric responded within 24 hours and provided professional, code-compliant outlet installation during a home construction project.","key_phrases":["prompt response within 24 hours","reliable outlets that were to code","professional installation and upgrades","very impressed"]},"ChdDSUhNMG9nS0VJQ0FnSURzLWJfbHVnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["30-year-old-electrical-problem"]},"one_line_summary":"Customer praises Destiny Electric for successfully resolving a longstanding 30-year-old electrical problem with ease.","key_phrases":["know what they're doing","fixed a 30 year old electric problem","easy great work","Thank you very much Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSURzcHVYZDRBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","courtesy","communication"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer had an excellent experience with Destiny Electric, praising their promptness, courtesy, and clear communication, and plans to use them again.","key_phrases":["prompt on their appointment","very courteous","walked me through everything","overall excellent experience"]},"ChdDSUhNMG9nS0VJQ0FnSURzb29iNmx3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","problem_resolution","professionalism"],"entities":{"technicians":["Nick"],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Customer praises technician Nick for quickly diagnosing and resolving an electrical problem and highly recommends Destiny Electric for quality service.","key_phrases":["quickly found and fixed the problem","high quality, reliable electrical service","will definitely use them again","Nick was great"]},"ChdDSUhNMG9nS0VJQ0FnSUNzdmZPNzFBRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["scheduling","professionalism","technical_knowledge","problem_resolution","communication"],"entities":{"technicians":["Joe","Brian"],"services":["electrical-diagnosis","electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Technicians Joe and Brian quickly resolved an electrical issue and helpfully advised the customer to use their home warranty to cover costs.","key_phrases":["got me on the schedule immediately","bumped my time slot up","very professional and quick to discover and solve the issue","recommended I contact my home warranty"]},"ChdDSUhNMG9nS0VJQ0FnSUNzMmZtbmlRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","courtesy","technical_knowledge","pricing","communication"],"entities":{"technicians":["Nick","Ben","Keith"],"services":["bathroom-electrical-remodel","bedroom-electrical-remodel"],"problems":[]},"one_line_summary":"Nick, Ben, and Keith delivered professional, high-quality electrical work for a two-bathroom and bedroom remodel, providing a detailed quote and accommodating specific customer requests.","key_phrases":["extremely professional and courteous","did the job efficiently and with great quality","quote was very detailed","accommodate a lot of specific needs"]},"ChdDSUhNMG9nS0VJQ0FnSUNzeVl5YXhBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","problem_resolution","technical_knowledge"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["electrical-issue"]},"one_line_summary":"Customer praises Destiny Electric for professionalism and quickly resolving an electrical issue.","key_phrases":["very professional","located the issue quickly","fixed in no time","would highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNzNUlIUUd3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","punctuality","cleanliness","professionalism","courtesy"],"entities":{"technicians":["Bob","Ben","Keith"],"services":["recessed-can-light-installation","fluorescent-light-replacement"],"problems":["outdated-fluorescent-kitchen-lights-needing-replacement"]},"one_line_summary":"Customer received the most competitive estimate among four bids and was impressed by punctual, professional, and spotless work replacing kitchen fluorescent lights with recessed cans.","key_phrases":["much more reasonable than the other three","came out on time and got the work done in 2 hours","left everything spotless","highly recommend them"]},"ChdDSUhNMG9nS0VJQ0FnSUNzaE9ILWdRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":["Nick"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Nick from Destiny Electric for outstanding and prompt electrical service.","key_phrases":["came to the rescue","best service EVER","Destiny Electric is the one to call"]},"ChdDSUhNMG9nS0VJQ0FnSURNXzVHV3J3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","punctuality","courtesy","problem_resolution"],"entities":{"technicians":[],"services":["fan-installation","fan-troubleshooting"],"problems":["issue-with-one-of-the-fans"]},"one_line_summary":"Customer praises Destiny Electric for their professionalism, punctuality, and persistence in troubleshooting and resolving a fan issue.","key_phrases":["Great Professionals","On time and courteous","stayed until it was fixed","helped troubleshoot it"]},"ChZDSUhNMG9nS0VJQ0FnSURNXzk3Tk1REAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer enthusiastically praises Destiny Electric as amazing and professional, giving a strong recommendation.","key_phrases":["amazing very professional","love their work","highly recommend"]},"ChZDSUhNMG9nS0VJQ0FnSURNajhqVGJnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":["Shane"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Shane for being honest, fair, and completing quality work on time.","key_phrases":["honest, fair","quality work","when he said he would"]},"ChdDSUhNMG9nS0VJQ0FnSURNbmFIaGh3RRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["responsiveness","punctuality","pricing","professionalism"],"entities":{"technicians":["Shane"],"services":["electrical-pole-replacement","emergency-electrical-service"],"problems":["electrical-pole-ripped-off-by-fallen-tree"]},"one_line_summary":"After a tree destroyed her electrical pole, the owner Shane responded within an hour, completed the job by the next afternoon, and came in $500 under estimate.","key_phrases":["showed up within an hour","there at 8 am the next morning","$500 under his estimated cost","I will never call another electrician"]},"ChdDSUhNMG9nS0VJQ0FnSURnNjZiRm5RRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","professionalism","communication"],"entities":{"technicians":["Schery"],"services":["lighting-fixture-replacement"],"problems":[]},"one_line_summary":"The customer and his wife were highly satisfied with Destiny Electric's knowledgeable, professional staff and thorough communication throughout a home lighting fixture replacement project.","key_phrases":["highly knowledgeable, efficient and professional","kept informed every step of the way","very happy that we chose Destiny Electric","happy to recommend Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSUNNMzRHSnF3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","technical_knowledge","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their friendliness, speed, and knowledge, and plans to use them for all future electrical needs.","key_phrases":["so friendly and refreshing","fast and knowledgeable","highly recommend","all my future electric needs"]},"ChZDSUhNMG9nS0VJQ0FnSUNNdC0tVktBEAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["professionalism","courtesy","technical_knowledge","punctuality","pricing"],"entities":{"technicians":["Shane"],"services":["light-fixture-installation","fuse-panel-replacement","generator-hookup","shed-power-installation"],"problems":["needed-light-fixture-installed","needed-new-fuse-panel","needed-generator-hookup","needed-power-run-to-shed"]},"one_line_summary":"A construction industry veteran with 20+ years of experience calls Destiny Electric one of the best companies he's encountered, praising Shane and his crew for professionalism, knowledge, and fair pricing across multiple electrical projects.","key_phrases":["one of the best companies I've ever come across","Professional, courteous, extremely knowledgeable, punctual","Fair and honest","Shane and his guys are top notch"]},"ChZDSUhNMG9nS0VJQ0FnSUNNbTlxRlNnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","professionalism","communication","pricing"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for their technical expertise, professionalism, convenient photo-based communication, and reasonable pricing, promising future referrals.","key_phrases":["absolutely knew what they were doing","had all the parts necessary","text photos of what I needed in advance","very reasonably priced"]},"ChdDSUhNMG9nS0VJQ0FnSUNNd2ZiUjZ3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","pricing"],"entities":{"technicians":[],"services":["electrical-services"],"problems":["electrical-issues"]},"one_line_summary":"Customer praises Destiny Electric for being prompt, highly professional, and fairly priced, making them his go-to electrician.","key_phrases":["the epitome of professionalism","gave me a fair price","they were prompt","my go to for any electrical issues"]},"ChdDSUhNMG9nS0VJQ0FnSUNNM3JpSnN3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for excellent service and clear, informative explanations, and would gladly refer others.","key_phrases":["Excellent service","explained what was being done in an easy, informative way","Will gladly use Destiny Electric again","gladly refer people to them"]},"ChZDSUhNMG9nS0VJQ0FnSUQweS1qWVVREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["cleanliness","professionalism","problem_resolution"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for wonderful workers, an excellent owner, cleanliness, and commitment to customer satisfaction.","key_phrases":["Wonderful workers","Excellent owner","Very clean","doesn't leave until the customer is satisfied"]},"ChZDSUhNMG9nS0VJQ0FnSUQwd3NpbUlBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being very professional and arriving right on time.","key_phrases":["Very professional","came right on time","amazing job"]},"ChZDSUhNMG9nS0VJQ0FnSUQwNUpiekxREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","cleanliness","technical_knowledge"],"entities":{"technicians":[],"services":["ceiling-fan-installation","electrical-outlet-installation","lanai-wiring","attic-wiring"],"problems":["routing-power-from-attic-crawl-space-through-stucco-pillar-to-lanai"]},"one_line_summary":"Customer praises the team's professionalism, outstanding workmanship, and exceptionally thorough cleanup after a complex multi-part electrical job.","key_phrases":["Such professionalism!","worked quickly and steadily","workmanship quality is outstanding","clean-up was FAR more thorough than I could have expected"]},"ChdDSUhNMG9nS0VJQ0FnSUQwaFBhYXR3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge","problem_resolution","pricing"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer praises the team for being professional, resolving issues quickly without padding time, and offering helpful home improvement recommendations.","key_phrases":["worked quickly to resolve the issue","not taking advantage to rack up time","awesome in recommending things","opportunities for improvement"]},"ChdDSUhNMG9nS0VJQ0FnSUMwbjhXdDdBRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","cleanliness","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for arriving on time, doing excellent work, cleaning up afterward, and being highly professional.","key_phrases":["Arrived on time","amazing job","more professional team","highly recommend Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSUMweVktTjVRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge"],"entities":{"technicians":["Shane"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer highly praises technician Shane for being knowledgeable, efficient, and thorough, and would recommend him to others.","key_phrases":["extremely knowledgeable","efficient and thorough","would recommend him to anyone"]},"ChdDSUhNMG9nS0VJQ0FnSUMwMmYtV3VBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["scheduling","punctuality","courtesy"],"entities":{"technicians":["Nick"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Nick secured a last-minute appointment and completed the job quickly, impressing the customer with his reliability and courteousness.","key_phrases":["appointment at the last minute","finished the job quickly","reliable and courteous","Nick was amazing"]},"ChZDSUhNMG9nS0VJQ0FnSUMwN29yRFdnEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["pricing","punctuality","scheduling"],"entities":{"technicians":[],"services":["commercial-power-installation","equipment-wiring"],"problems":["needed-power-run-for-new-commercial-equipment","other-companies-quoted-high-prices-and-long-wait-times"]},"one_line_summary":"Customer praises Destiny Electric for completing a commercial power installation quickly and at a reasonable price, outperforming competitors on both cost and scheduling.","key_phrases":["reasonably priced and very fast","estimate on Wednesday and had the job done by 10:00 Thursday morning","several other companies quoted me at a high price","for me to take the time to do this also speaks to how great of a job they did"]},"ChZDSUhNMG9nS0VJQ0FnSUMwdk5IOGVBEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["recessed-can-lighting","ceiling-fan-installation","bathroom-exhaust-fan-installation"],"problems":["insufficient-lighting","outdated-fans","inadequate-bathroom-ventilation"]},"one_line_summary":"Customer praises Destiny Electric for excellent communication, quality workmanship, and transformative lighting and fan installations.","key_phrases":["amazing job from start to finish","communication and explanation of their work","house looks a million times better & bright","Great quality of work"]},"ChdDSUhNMG9nS0VJQ0FnSURVeVpYLXhnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","pricing","technical_knowledge"],"entities":{"technicians":["Keith","Ben"],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer praises Keith and Ben for professional, fast service at an excellent price and intends to use Destiny Electric again.","key_phrases":["Very professional, fast service","Excellent price","job well done","call Destiny Electric for future jobs"]},"ChZDSUhNMG9nS0VJQ0FnSURVOUpLTUtREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for always being prompt and professional, recommending them to friends and family.","key_phrases":["third time I used Destiny Electric","Always prompt or early","Very proffesional","definitely recommend to my friends and family"]},"ChdDSUhNMG9nS0VJQ0FnSUNVZzZpM3VRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism","problem_resolution"],"entities":{"technicians":["Benjamin"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Benjamin and his assistant arrived on time and completed the electrical job in under an hour with no issues.","key_phrases":["excellent job","arrived right on time","finished the job in just under an hour","Everything worked fine the very first time"]},"ChdDSUhNMG9nS0VJQ0FnSURrM2JEcl9RRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","communication","responsiveness"],"entities":{"technicians":["Nickolas"],"services":[],"problems":[]},"one_line_summary":"Customer praises Nickolas for his professionalism, detailed explanations, fast responses, and honesty, and would use Destiny Electric again.","key_phrases":["pleasure working with Nickolas","so professional","explained the issue in detail","fast responses and honesty"]},"ChdDSUhNMG9nS0VJQ0FnSURFdzczUmhRRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["technical_knowledge","problem_resolution","courtesy"],"entities":{"technicians":["Nick"],"services":["electrical-repair","electrical-diagnosis"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Nick quickly diagnosed the problem by phone and completed repairs on-site with courtesy and professionalism, earning a repeat customer.","key_phrases":["diagnose the problem on the phone","make repairs quickly once on site","courteous and respectful of both us and our property","definitely use Destiny Electric for any future needs"]},"ChZDSUhNMG9nS0VJQ0FnSURFNnR1c2JREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","communication","pricing"],"entities":{"technicians":["Nick"],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Nick and Destiny Electric for being responsive, attentive to needs, and affordable, making them their go-to electrician.","key_phrases":["great to work with","very responsive","listen to your needs","quite affordable"]},"ChdDSUhNMG9nS0VJQ0FnSUM0MWJ1ZDBnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","cleanliness","courtesy"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Electricians arrived on time, worked diligently all day, were polite, and cleaned up after completing the job.","key_phrases":["arrived on schedule","worked straight through the day","cleaned up after themselves","would definitely use them again"]},"ChdDSUhNMG9nS0VJQ0FnSUM0NGJ2cXRnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication","pricing","courtesy"],"entities":{"technicians":["Nick"],"services":["electrical-estimate"],"problems":[]},"one_line_summary":"Customer praises service rep Nick for his professionalism, patience, and honest, reasonable estimate.","key_phrases":["extremely professional and patient","never spoke down to us","honest and very reasonable estimate","very pleased with the company"]},"ChdDSUhNMG9nS0VJQ0FnSUM0cm8yRHhnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","professionalism","communication","courtesy","pricing"],"entities":{"technicians":["Shane"],"services":["ceiling-fan-installation","wall-switch-installation"],"problems":[]},"one_line_summary":"Technician Shane delivered meticulous ceiling fan installation with expert guidance and went above and beyond by fixing another fan at no charge.","key_phrases":["very meticulously installed our ceiling fan","taking great pains to explain","voluntarily improved the operation of another ceiling fan","At no charge"]},"ChZDSUhNMG9nS0VJQ0FnSURZbTVQVFV3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","professionalism","courtesy","technical_knowledge","communication"],"entities":{"technicians":["Keith","Ben"],"services":["lighting-repair"],"problems":["recurring-lighting-issue"]},"one_line_summary":"Technicians Keith and Ben impressed the customer with their punctuality, professionalism, and helpful advice on preventing a recurring lighting issue.","key_phrases":["arrived slightly early, but waited for the appointment time","very professional and courteous","gave some insight on ways to avoid having the same issue","definitely recommend Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSURZamZ2Y3l3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","technical_knowledge","communication","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises the on-time technician for excellent workmanship, helpfulness, and top-notch quality, strongly recommending the company.","key_phrases":["on time","excellent work","answered all our questions","Workmanship was top notch"]},"ChdDSUhNMG9nS0VJQ0FnSURZd2ZYZXdBRRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":["Nick"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer raves about Nick's outstanding work and best prices, vowing never to use anyone else.","key_phrases":["best person you will ever deal with","Best work","Best prices","Ill never deal with anybody else"]},"ChZDSUhNMG9nS0VJQ0FnSURZcG9uQUdBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Shane"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Shane and his crew as a top-notch, professional, and knowledgeable organization delivering quality work.","key_phrases":["top notch organization","Professional, knowledgeable","Quality work","Shane and his crew"]},"ChZDSUhNMG9nS0VJQ0FnSURZMnBDcVJnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","pricing"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer gives top marks to Destiny Electric for professional service and reasonable pricing, highly recommending the locally owned business.","key_phrases":["A++++ service","Very professional","Reasonably priced","locally owned and operated"]},"ChZDSUhNMG9nS0VJQ0FnSURZc0lpd05REAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","communication","professionalism"],"entities":{"technicians":["Ben","Keith"],"services":["electrical-installation"],"problems":["difficult-installation-space"]},"one_line_summary":"Ben and Keith arrived on time, communicated clearly, and went above and beyond to complete a challenging installation.","key_phrases":["arrived on time","explained everything","went above and beyond","difficult space"]},"ChdDSUhNMG9nS0VJQ0FnSURZMEx6VHFnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":["electrical-safety-concern"]},"one_line_summary":"Customer had an excellent service experience with Destiny Electric and feels much safer as a result.","key_phrases":["EXCELLENT SERVICE EXPERIENCE","Call DESTINY","much safer now"]},"ChZDSUhNMG9nS0VJQ0FnSUNZOS1hNWR3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","communication","punctuality","pricing"],"entities":{"technicians":[],"services":["electrical-services"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, easy to work with, punctual, and reasonably priced.","key_phrases":["very professional","easy to work with","on time","reasonable prices"]},"ChZDSUhNMG9nS0VJQ0FnSUNZMTRyY1BnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":["Nick","Ben"],"services":[],"problems":[]},"one_line_summary":"Customer praises Nick and Ben for being friendly and professional during their service visit.","key_phrases":["wonderful job","very friendly and professional","Nick and Ben"]},"ChdDSUhNMG9nS0VJQ0FnSURvcFBHSzZBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":["Shane"],"services":["electrical-service"],"problems":["electrical-issues"]},"one_line_summary":"Customer praises Shane for arriving early, working quickly, and being helpful, making Destiny Electric their go-to electrician.","key_phrases":["Shane was early, fast, and very helpful","go-to company for all my electrical woes","Great job"]},"ChZDSUhNMG9nS0VJQ0FnSURveE51bGRBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","punctuality","technical_knowledge","pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-diagnosis"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Customer praised Destiny Electric for their quick response, fast diagnosis, professionalism, and affordable pricing.","key_phrases":["Amazing customer service","diagnosed the issue quickly","bill was affordable","prompt, professional and affordable"]},"ChdDSUhNMG9nS0VJQ0FnSUNveTQtRGh3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["communication","punctuality","professionalism","pricing"],"entities":{"technicians":["Nick","John","Ben"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Three electricians delivered excellent communication, punctuality, professionalism, and reasonable pricing on an electrical project.","key_phrases":["communicated clearly and frequently","arrived on time","completed the work with professionalism","very reasonably priced"]},"ChZDSUhNMG9nS0VJQ0FnSUNvaTlHcFFREAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","problem_resolution","technical_knowledge","pricing"],"entities":{"technicians":[],"services":["gfci-repair","electrical-inspection"],"problems":["mis-wired-gfcis-installed-by-non-electrician-handyman"]},"one_line_summary":"A master electrician and helper arrived on time and quickly resolved mis-wired GFCIs within the minimum call time, earning a strong recommendation.","key_phrases":["arrived on schedule","solved my problem in minutes","mis-wired GFCIs done by a non-electrician handyman","Accomplished my goals for the visit in their minimum call time"]},"ChZDSUhNMG9nS0VJQ0FnSUNvOHIzWEd3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["responsiveness","problem_resolution","pricing","technical_knowledge"],"entities":{"technicians":[],"services":["circuit-breaker-repair","electrical-diagnosis"],"problems":["circuit-breaker-popping-and-sparking"]},"one_line_summary":"Customer was impressed by Destiny Electric's fast Saturday response, thorough diagnosis, and fair pricing after a circuit breaker emergency.","key_phrases":["circuit breaker was popping and sparking","Destiny was here Saturday morning","fixed it fast","very nice price"]},"ChZDSUhNMG9nS0VJQ0FnSUNva3NQOUx3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["courtesy","punctuality","technical_knowledge","pricing"],"entities":{"technicians":["Nick"],"services":["smart-switch-installation","wiring-repair"],"problems":["faulty-wiring-from-failed-diy-smart-switch-installation"]},"one_line_summary":"Nick from Destiny Electric professionally fixed botched smart switch wiring, arriving on time and charging a fair price.","key_phrases":["outstanding job for a fair price","showed up when he said he would","heartily recommend Nick and Destiny Electric","mess up the wiring"]},"ChZDSUhNMG9nS0VJQ0FnSURJamZIMkZnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":["John","Ben"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Technicians John and Ben arrived promptly and completed great work.","key_phrases":["came out promptly","did great work","John and Ben"]},"ChdDSUhNMG9nS0VJQ0FnSUNJMGJPZjZnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","problem_resolution","professionalism","communication"],"entities":{"technicians":["Nick"],"services":["meter-jaw-replacement"],"problems":["meter-jaw-needed-replacement-or-power-would-be-shut-off"]},"one_line_summary":"Nick responded quickly and efficiently replaced a faulty meter jaw, impressing a stressed customer with his honesty and professionalism.","key_phrases":["Nick was here early Monday morning","got everything taken care of really efficiently","honest and fair about the whole process","they made everything so easy"]},"ChZDSUhNMG9nS0VJQ0FnSUNJbnVtbkVBEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","pricing","punctuality","responsiveness","technical_knowledge","problem_resolution","courtesy"],"entities":{"technicians":["Nick"],"services":["doorbell-wire-repair","electrical-repair","video-doorbell-installation"],"problems":["damaged-doorbell-wires","electrical-issue-in-home","ring-video-doorbell-installation"]},"one_line_summary":"A repeat customer praises Destiny Electric and owner Nick for professional, prompt, and fairly priced electrical and doorbell services across three separate visits.","key_phrases":["pricing is very fair","showed up on time","perfectly skilled","would highly recommend them over any other company"]},"ChZDSUhNMG9nS0VJQ0FnSUNJdk83T2VREAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["punctuality","pricing","technical_knowledge","problem_resolution"],"entities":{"technicians":[],"services":["bathroom-fan-installation"],"problems":["bathroom-ventilation"]},"one_line_summary":"Technician arrived on time and efficiently installed two midgrade bathroom fans at a reasonable price.","key_phrases":["great job on installing two bathroom fans","arrived promptly","in and out in two hours or less","price wasn't too bad"]},"ChdDSUhNMG9nS0VJQ0FnSUNBbzVYMW93RRAB":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["punctuality","professionalism","communication","scheduling","problem_resolution"],"entities":{"technicians":[],"services":["home-remodel-electrical"],"problems":["difficulty-getting-electrician-to-show-up"]},"one_line_summary":"Customer praises Destiny Electric for punctuality, professionalism, and completing all remodel electrical work correctly the first time.","key_phrases":["prompt and on time every time","professional dressed and listened","completed everything right the first time","workmanship reliability and most of all honesty"]},"ChZDSUhNMG9nS0VJQ0FnSURncDdPNk5REAE":{"sentiment":"positive","sentiment_score":0.98,"aspects_mentioned":["punctuality","professionalism","responsiveness","pricing","communication","technical_knowledge"],"entities":{"technicians":["Nick","John","Ben"],"services":["bathroom-remodel-electrical","bedroom-remodel-electrical"],"problems":[]},"one_line_summary":"A discerning customer gives Destiny Electric a rave review for their punctuality, professionalism, fair pricing, and responsiveness during a major master bath and bedroom remodel.","key_phrases":["stellar","On time, organized and accommodating","Fairly priced, responsive and do great work","My other tradesmen do not measure up to these guys"]},"ChdDSUhNMG9nS0VJQ0FnSURRak55U3R3RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["John","Ben"],"services":["electrical-panel-upgrade"],"problems":["old-and-decrepit-electrical-panel"]},"one_line_summary":"John and Ben professionally upgraded an old electrical panel, leaving the customer highly satisfied and ready to recommend Destiny Electric.","key_phrases":["old and decrepit electrical panel upgraded","outstanding job","very professional","highly recommend Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSURRb2VTeTdnRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["electrical-upgrade"],"problems":["outdated-electrical-system"]},"one_line_summary":"Customer is very satisfied with Destiny Electric's professional electrical upgrade and would recommend them to anyone.","key_phrases":["truly a job well done","upgrade my electricity","professional in doing their job","would recommend them to anybody"]},"ChdDSUhNMG9nS0VJQ0FnSUN3MTdidXBRRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["punctuality"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for completing the job quickly and with great results.","key_phrases":["great job","getting everything done so fast","looks wonderful"]},"ChdDSUhNMG9nS0VJQ0FnSUNnMGU3dV9BRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","courtesy"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their great service and friendly staff.","key_phrases":["Great service and friendly","highly recommend","electrical work done"]},"ChdDSUhNMG9nS0VJQ0FnSURnOG82ZV93RRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","punctuality","communication","problem_resolution","pricing"],"entities":{"technicians":["Nick","John"],"services":["electrical-diagnosis","electrical-repair"],"problems":["unspecified-electrical-issues"]},"one_line_summary":"Customer is highly impressed by Destiny Electric's professionalism, punctuality, honest assessment, effective problem resolution, and surprisingly low bill.","key_phrases":["so professional","arrived on time","honest assessment of my issues","surprised the bill was as low as it was"]},"ChdDSUhNMG9nS0VJQ0FnSUNRaV9URTdnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge","communication"],"entities":{"technicians":["Shane","Joe","Clay"],"services":["ceiling-fan-installation","led-lighting-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's team for high-quality, professional installation of ceiling fans and LED lighting, highlighting Shane's clear communication and Joe and Clay's efficient work.","key_phrases":["first-rate job","very high-quality install","clear and concise details","efficient and professional manner"]},"ChdDSUhNMG9nS0VJQ0FnSURRaUtfNjlRRRAB":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":[],"services":["panel-box-upgrade","electrical-installation"],"problems":["outdated-electrical-panel"]},"one_line_summary":"Customer is very pleased with Destiny Electric's professional and fast electric panel box upgrade and installation.","key_phrases":["electric panel box upgrade and install","very pleased with their work","professional and fast"]},"ChZDSUhNMG9nS0VJQ0FnSURnbXBqemZnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","technical_knowledge","punctuality","professionalism"],"entities":{"technicians":[],"services":["recessed-lighting-installation","outlet-installation","garage-lighting","tv-mounting"],"problems":[]},"one_line_summary":"Father-son owners delivered high-quality electrical installations including recessed lights, outlets, garage lights, and TV mounting at a fair price and faster than expected.","key_phrases":["Fair price for very high quality service","quicker than expected time","father/son owners","Very much recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUNReUxmeW9RRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","courtesy","professionalism","pricing"],"entities":{"technicians":["Nick"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Nick and his team provided same-day, polite, professional, and affordable electrical work, earning a strong recommendation.","key_phrases":["responded the same day","Very polite and professional","Very affordable","Highly recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUNRbHUzTXpBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","punctuality","cleanliness","professionalism"],"entities":{"technicians":[],"services":["electrical-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for same-day quoting, on-time arrival, clean workmanship, and overall satisfaction with the installation.","key_phrases":["met our needs quickly and efficiently","quoted us the same day","arrived as scheduled","cleaned up when finished"]},"ChdDSUhNMG9nS0VJQ0FnSURBOEpXSHBBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","cleanliness","technical_knowledge"],"entities":{"technicians":[],"services":["ceiling-fan-installation","light-fixture-replacement"],"problems":["replacing-regular-light-fixture-with-ceiling-fan-on-16ft-ceiling","updating-entryway-light-on-16ft-ceiling"]},"one_line_summary":"Customer praises Destiny Electric for efficient and professional installation of a ceiling fan and entryway light on 16ft ceilings, highlighting their cleanliness.","key_phrases":["great job getting it installed","efficient, and professional","vacuumed my rug when they were cleaning up","didn't really make a mess at all"]},"ChdDSUhNMG9nS0VJQ0FnSURnbnVYQjZnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer highly recommends Destiny Electric for their fast response, professionalism, and efficient electrical work.","key_phrases":["came out fast","awesome job","very professional and efficient","will definitely be using them in the future"]},"ChZDSUhNMG9nS0VJQ0FnSURneG9tUkd3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","technical_knowledge"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for timely, professional, and efficient work and would recommend and use them again.","key_phrases":["great work","very timely","professional and efficient","definitely would recommend"]},"ChZDSUhNMG9nS0VJQ0FnSUNBcjRDTFNREAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","punctuality","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Customer praised Destiny Electric for professionalism, early arrival, and efficient problem resolution.","key_phrases":["Very professional","arrived before estimated time","Located and repaired the problem in a timely manner"]},"ChZDSUhNMG9nS0VJQ0FnSUNndGVfX05BEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","technical_knowledge","problem_resolution"],"entities":{"technicians":["Nick"],"services":["electrical-work"],"problems":["previous-company-unable-to-complete-job"]},"one_line_summary":"Nick from Destiny Electric was professional, punctual, and successfully completed a job that a previous company could not handle.","key_phrases":["come out and do the job right","very professional","had the job done in no time","showed up right on time"]},"ChZDSUhNMG9nS0VJQ0FnSUN3eHBLeEF3EAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","technical_knowledge","punctuality","courtesy","cleanliness"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for being professional, knowledgeable, timely, friendly, and clean, and would recommend them.","key_phrases":["Professional, knowledgeable, timely","left work area clean","Would use again and recommend to others"]},"ChZDSUhNMG9nS0VJQ0FnSURRb0lDUENBEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","professionalism","cleanliness","pricing","scheduling"],"entities":{"technicians":["Nick"],"services":["outlet-installation","electrical-wiring","breaker-box-connection"],"problems":["outlets-needed-installation-in-bathroom","wiring-not-connected-to-breaker-box"]},"one_line_summary":"Customer praises Nick and his helper for punctual, professional, and clean outlet installation work at a fair price.","key_phrases":["showed up on time","completed the job quickly and professionally","they cleaned up after","fair price"]},"ChZDSUhNMG9nS0VJQ0FnSUNnaXFEVUZ3EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","communication","scheduling","courtesy"],"entities":{"technicians":[],"services":["electrical-work","remote-quote"],"problems":["needed-electrical-work-done-on-a-home-for-sale-while-living-out-of-state"]},"one_line_summary":"Customer living across the state was impressed by Destiny Electric's ability to quote via photos, coordinate with their realtor, and complete the electrical work the very next day.","key_phrases":["quote just through pictures","coordinated with my realtor","complete the work the very next day","very accommodating to my needs"]},"ChZDSUhNMG9nS0VJQ0FnSUN3aHFUSkpBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["communication","professionalism","problem_resolution"],"entities":{"technicians":["Shane"],"services":[],"problems":[]},"one_line_summary":"Customer praises Shane and his team for great communication and delivering on their promise, expressing intent to use them again.","key_phrases":["Shane and team were great","Great communication","completed job as promised","Would definitely use again"]},"ChZDSUhNMG9nS0VJQ0FnSUNndHJuOWNnEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","pricing","technical_knowledge","professionalism"],"entities":{"technicians":[],"services":["breaker-replacement"],"problems":["faulty-breaker"]},"one_line_summary":"A realtor praises Destiny Electric for their punctual, fairly priced, and knowledgeable breaker replacement service at their personal residence.","key_phrases":["came out the next day on time as promised","price was what I was quoted over the phone","very knowledgeable; do great work","honest and pleasant to work with"]},"ChdDSUhNMG9nS0VJQ0FnSURBdnQzQmt3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["professionalism","punctuality","responsiveness","pricing"],"entities":{"technicians":["Nick"],"services":["electrical-services"],"problems":[]},"one_line_summary":"Bear Realty highly recommends Destiny Electric for being professional, prompt, responsive, and reasonably priced.","key_phrases":["very satisfied with the services","professional, very prompt, responsive","reasonably priced","highly recommend them for all of your Electrical needs"]},"ChdDSUhNMG9nS0VJQ0FnSURBcWNPQjNRRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","professionalism","courtesy","technical_knowledge","problem_resolution"],"entities":{"technicians":["Nick"],"services":["light-switch-diagnosis","three-way-switch-installation","landscape-lighting-wiring"],"problems":["unknown-light-switch-functions","inoperable-chandelier-switch","unidentified-landscape-lighting-junction-boxes"]},"one_line_summary":"Nick from Destiny Electric impressed the customer by identifying unknown switch functions and landscape lighting wiring in under an hour.","key_phrases":["arrived on time","figure out what five of my light switches actually operated","knowledge and expertise allowed him to get to the bottom","highly recommend Nick from Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSUNRbTZtSjZ3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["punctuality","professionalism"],"entities":{"technicians":[],"services":["bathroom-light-fixture-installation","patio-overhead-light-installation"],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for on-time service and quality installation of bathroom and patio light fixtures.","key_phrases":["2nd time I have used this company","were on time","did a great job","Wouldn't use anyone else for electrical work"]},"ChdDSUhNMG9nS0VJQ0FnSUNBcElUbWtnRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","pricing","problem_resolution","courtesy","responsiveness"],"entities":{"technicians":["Nick"],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Customer praises Destiny Electric for fast response times, reasonable pricing, and personable service from Nick on two separate visits.","key_phrases":["came out the very next day","charged a very reasonable rate","greeted me like a friend","terrific work"]},"ChZDSUhNMG9nS0VJQ0FnSURBb2ZHSWZnEAE":{"sentiment":"positive","sentiment_score":0.85,"aspects_mentioned":["responsiveness"],"entities":{"technicians":[],"services":["same-day-electrical-service"],"problems":[]},"one_line_summary":"Customer is very satisfied with receiving same-day electrical service from Destiny Electric.","key_phrases":["very satisfied","same day service"]},"ChZDSUhNMG9nS0VJQ0FnSUNBbXRyOU93EAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","punctuality","scheduling","courtesy","technical_knowledge"],"entities":{"technicians":["Nick"],"services":[],"problems":[]},"one_line_summary":"Nick and his team impressed the customer with proactive communication, punctuality, and courteous on-site explanations.","key_phrases":["constant communication via text and phone","kept his word and was prompt","getting other contractors to adhere to a schedule is impossible","explained in lay-man's terms"]},"ChdDSUhNMG9nS0VJQ0FnSUNnNEs3RHJ3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge","responsiveness"],"entities":{"technicians":[],"services":["hurricane-damage-restoration"],"problems":["hurricane-damage"]},"one_line_summary":"Customer praises Destiny Electric for professional, high-quality, and responsive electrical restoration work following hurricane damage.","key_phrases":["very professional","top quality","very responsive to precise needs","restoration work from hurricane damage"]},"ChZDSUhNMG9nS0VJQ0FnSURRakkzWktREAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["punctuality","technical_knowledge","pricing","professionalism"],"entities":{"technicians":["Nick"],"services":["electrical-troubleshooting","recess-lighting","pendant-lighting"],"problems":["power-outage-in-master-bathroom-and-bedroom"]},"one_line_summary":"Nick arrived on time, quickly resolved a recurring power outage issue in the master bathroom and bedroom, and the customer plans to use Destiny Electric again for lighting work.","key_phrases":["arrived on time","figure out the issue quickly","cost was reasonable","Nick was the best"]},"ChdDSUhNMG9nS0VJQ0FnSURRcTVIYW5BRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["professionalism","pricing"],"entities":{"technicians":[],"services":["ceiling-fan-installation","bath-fan-installation","closet-light-installation","ballast-conversion"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric's professional team and reasonable rates for multiple electrical installations that all work beautifully.","key_phrases":["Very professional team","reasonable rates","all work beautifully","10/10 would recommend"]},"ChdDSUhNMG9nS0VJQ0FnSUN3bzVPaGpnRRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-service"],"problems":[]},"one_line_summary":"Customer found Destiny Electric had the best rates and was highly satisfied with the quality of their work.","key_phrases":["best rates I could find","fantastic job","highly satisfied","call them for all future jobs"]},"ChdDSUhNMG9nS0VJQ0FnSUNBOTlQbDFBRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["pricing","professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for reliable, thorough work and great prices.","key_phrases":["reliable and thorough electrician","great prices","great work","very happy with work done"]},"ChZDSUhNMG9nS0VJQ0FnSURnb1ByelV3EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["punctuality","cleanliness","professionalism"],"entities":{"technicians":[],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer is very pleased with Destiny Electric's prompt, fast, and clean work.","key_phrases":["Prompt, fast","clean","very pleased with the work they did"]},"ChdDSUhNMG9nS0VJQ0FnSUN3M1BINWtBRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["communication","responsiveness","pricing","professionalism"],"entities":{"technicians":["Nick"],"services":["emergency-electrical-service"],"problems":["electrical-emergency"]},"one_line_summary":"Nick provided same-day emergency electrical work with excellent communication, fast completion, and fair pricing that exceeded expectations.","key_phrases":["available the same day","excellent communication","cost was very fair","better than I expected"]},"ChZDSUhNMG9nS0VJQ0FnSUNBNzhtRlBnEAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism"],"entities":{"technicians":[],"services":["residential-electrical-work"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for consistently excellent work across multiple home projects.","key_phrases":["great job each time","several projects","cannot speak more highly of them"]},"ChZDSUhNMG9nS0VJQ0FnSURBLUpHUElnEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["technical_knowledge","punctuality"],"entities":{"technicians":[],"services":["electrical-installation","home-remodel-wiring"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for fast, quality electrical work during a daughter's home remodel.","key_phrases":["great job installing electric","daughters remodel","Fast and quality service"]},"ChZDSUhNMG9nS0VJQ0FnSURRaU55VktBEAE":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","punctuality","problem_resolution"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":["unspecified-electrical-issue"]},"one_line_summary":"Destiny Electric responded same-day to a last-minute call, quickly sourced parts, and resolved the electrical issue in under 20 minutes.","key_phrases":["came out same day","came back in 20 mins and had it all fixed","Haven't had a problem with it since","in a timely fashion"]},"ChdDSUhNMG9nS0VJQ0FnSUNBeUszWS1nRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","courtesy","responsiveness","problem_resolution","professionalism"],"entities":{"technicians":["Nick","Shane"],"services":["electrical-repair"],"problems":["unspecified-electrical-problem"]},"one_line_summary":"Customer praises Nick and Shane for fast, friendly, reasonably priced service that quickly resolved their electrical problem.","key_phrases":["great work, fast service","reasonable prices","friendly and honest workers","coming so quickly and fixing our problem"]},"ChdDSUhNMG9nS0VJQ0FnSURBNG9fUWl3RRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["pricing","professionalism","communication","cleanliness"],"entities":{"technicians":[],"services":["coach-light-wiring","exterior-light-installation"],"problems":["needed-coach-light-wiring-and-exterior-garage-light-installation"]},"one_line_summary":"Customer praises Destiny Electric for fair pricing, clear communication, and clean professional work installing exterior garage coach lights.","key_phrases":["very fair price","professional from estimate to job completion","estimate was clear and concise","wiring was clean and neat"]},"ChZDSUhNMG9nS0VJQ0FnSURBak56dk53EAE":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["professionalism","technical_knowledge"],"entities":{"technicians":["Nick"],"services":["electrical-work"],"problems":[]},"one_line_summary":"Customer was highly satisfied with Nick Schery and his associate's quick and efficient electrical work and would recommend Destiny Electric.","key_phrases":["very satisfied with the work done","quick and efficient","Everything works really well now","definitely recommend Destiny Electric"]},"ChdDSUhNMG9nS0VJQ0FnSUNReXNPc2xnRRAB":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["professionalism","punctuality"],"entities":{"technicians":[],"services":["kitchen-remodel-electrical","residential-electrical"],"problems":[]},"one_line_summary":"Customer used Destiny Electric for a major kitchen remodel and additional home electrical needs, praising their professionalism and timeliness.","key_phrases":["major kitchen remodel","additional electrical needs","Professional, timely, great work"]},"ChdDSUhNMG9nS0VJQ0FnSUNneDRldTN3RRAB":{"sentiment":"positive","sentiment_score":0.92,"aspects_mentioned":["pricing"],"entities":{"technicians":[],"services":["electrical-repair"],"problems":[]},"one_line_summary":"A repeat customer praises Destiny Electric for fair pricing and consistently good service across two visits.","key_phrases":["Amazing experience","both was on point","price and rate was very fair","continue to use them for all future fixes"]},"ChdDSUhNMG9nS0VJQ0FnSUNnak5peThnRRAB":{"sentiment":"positive","sentiment_score":0.95,"aspects_mentioned":["responsiveness","technical_knowledge","problem_resolution","professionalism","pricing"],"entities":{"technicians":["Nick"],"services":["electrical-diagnostics","component-repair"],"problems":["fried-electrical-component","primary-problem-not-fully-resolved"]},"one_line_summary":"Nick responded quickly to a last-minute call, diagnosed and fixed a fried component within 2 hours, and went above and beyond despite not resolving the primary issue.","key_phrases":["called at the last minute","diagnosed and fixed within 2 hours","went above and beyond","worth the money"]},"ChdDSUhNMG9nS0VJQ0FnSURRMklmbnd3RRAB":{"sentiment":"positive","sentiment_score":0.99,"aspects_mentioned":["responsiveness","technical_knowledge","professionalism","courtesy","communication","problem_resolution"],"entities":{"technicians":["Shane","Nick"],"services":["electrical-repair","electrical-troubleshooting"],"problems":["multiple-electrical-problems"]},"one_line_summary":"Customer praises Destiny Electric for their immediate responsiveness, expert repair of multiple electrical issues, and excellent communication throughout the process.","key_phrases":["answered the phone the first time I called","sent a team right out to the house","fixed all our multiple electrical problems quickly","took the time to explain what was wrong and how they fixed it"]},"ChdDSUhNMG9nS0VJQ0FnSURndnN5bW9RRRAB":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["scheduling","courtesy","professionalism","problem_resolution","communication","responsiveness"],"entities":{"technicians":["Shane","Nick"],"services":["breaker-repair","electrical-service-call"],"problems":["bad-breaker-causing-no-hot-water-after-water-heater-installation"]},"one_line_summary":"Destiny Electric responded same-day to fix a bad breaker that left the customer without hot water, with Nick completing the repair quickly and Shane following up afterward.","key_phrases":["able to get me on the schedule for that day","exceptionally courteous and professional","got the job done in about ten minutes","Shane called just to make sure everything was operating smoothly"]},"ChZDSUhNMG9nS0VJQ0FnSUN3MHBEOEtBEAE":{"sentiment":"positive","sentiment_score":0.9,"aspects_mentioned":["pricing","courtesy","professionalism"],"entities":{"technicians":[],"services":[],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for arriving prepared, fair pricing, and courteous professional service.","key_phrases":["showed up with all the materials needed","didn't overcharge","very courteous and professional","will use in the future"]},"ChZDSUhNMG9nS0VJQ0FnSUNBdFBia1hBEAE":{"sentiment":"positive","sentiment_score":0.97,"aspects_mentioned":["technical_knowledge","pricing","punctuality","cleanliness","professionalism"],"entities":{"technicians":[],"services":["ceiling-fan-installation"],"problems":[]},"one_line_summary":"Customer praises Destiny Electric for quick, tidy, knowledgeable, and fairly priced installation of six ceiling fans in their first home.","key_phrases":["very knowledgeable and fair priced","quick, tidy and efficient","big time service from a small business","installed six ceiling fans quick and easy"]}},"faq":[{"question":"Is Destiny Electric professional?","answer":"Based on 794 reviews mentioning professionalism & conduct, 99.1% report positive experiences. Customers frequently mention \"very professional\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT25Kd2NUbHJiMjQyY25OaFp5MTJXWGxMY0dGR05GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xSS1JHOUVWMlpSVUdkTk9GWjJZMWxHVUdaQ2NFRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pob2NEQllSbmhTYVhKeWVrNXVjelJEY1dOVVgyYxAB"]},{"question":"Is Destiny Electric on time for appointments?","answer":"Based on 349 reviews mentioning punctuality & on-time service, 99.7% report positive experiences. Customers frequently mention \"On time\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2xSS1JHOUVWMlpSVUdkTk9GWjJZMWxHVUdaQ2NFRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pob2NEQllSbmhTYVhKeWVrNXVjelJEY1dOVVgyYxAB","Ci9DQUlRQUNvZENodHljRjlvT2xZNE1DMUtNM1JEYzFSWVVuZEtSVTE0WTNSbmRWRRAB"]},{"question":"Is Destiny Electric knowledgeable and skilled?","answer":"Based on 308 reviews mentioning technical knowledge & expertise, 98.7% report positive experiences. Customers frequently mention \"knowledgeable\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2xSS1JHOUVWMlpSVUdkTk9GWjJZMWxHVUdaQ2NFRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tOaFIyZHpSakp0VUVVd05HWk1jazl1WnpsbFpHYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tWbmNUWnlZVlYzVkZCRlNEbDVhVzR3VVZZM1FrRRAB"]},{"question":"Is Destiny Electric courteous and friendly?","answer":"Based on 292 reviews mentioning courtesy & friendliness, 99.7% report positive experiences. Customers frequently mention \"courteous\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2xZNE1DMUtNM1JEYzFSWVVuZEtSVTE0WTNSbmRWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pGT1QyRnhZMjlUTlc5WmNFNVRSMUpUTTBKS1JWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2t0Q1NTMTBZbVF3ZDBOalpETmFNWFI1U0ZOUVVHYxAB"]},{"question":"Is Destiny Electric affordable and fairly priced?","answer":"Based on 222 reviews mentioning pricing & value, 96.8% report positive experiences. Customers frequently mention \"reasonably priced\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2xSS1JHOUVWMlpSVUdkTk9GWjJZMWxHVUdaQ2NFRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tWbmNUWnlZVlYzVkZCRlNEbDVhVzR3VVZZM1FrRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xCUE1UWTJlRFo1TmkxaFprdFdjM3BuVlhWUlltYxAB"]},{"question":"Is Destiny Electric good at communicating with customers?","answer":"Based on 211 reviews mentioning communication & updates, 97.2% report positive experiences. Customers frequently mention \"great communication\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2xZNE1DMUtNM1JEYzFSWVVuZEtSVTE0WTNSbmRWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xCUE1UWTJlRFo1TmkxaFprdFdjM3BuVlhWUlltYxAB","Ci9DQUlRQUNvZENodHljRjlvT2tST1praG1hR1ZyWjAxVVFXNXFTVzVPZVdObmJFRRAB"]},{"question":"Is Destiny Electric effective at solving problems?","answer":"Based on 201 reviews mentioning problem resolution & effectiveness, 98% report positive experiences. Customers frequently mention \"fixed the problem\".","evidence_review_ids":["ChZDSUhNMG9nS0VJQ0FnSUNPajg3OEd3EAE","Ci9DQUlRQUNvZENodHljRjlvT2tST1praG1hR1ZyWjAxVVFXNXFTVzVPZVdObmJFRRAB","ChdDSUhNMG9nS0VJQ0FnSURkdTliMG9nRRAB"]},{"question":"Is Destiny Electric responsive and quick?","answer":"Based on 167 reviews mentioning responsiveness & speed, 99.4% report positive experiences. Customers frequently mention \"Very responsive\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tWbmNUWnlZVlYzVkZCRlNEbDVhVzR3VVZZM1FrRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tGVk4zbDNXSGR0TUdkWU15MXlNRjluZUdaVWFYYxAB","Ci9DQUlRQUNvZENodHljRjlvT2psNVRYQjBRbTE1UWtndE56SlFSbkprTFhacVZYYxAB"]},{"question":"Is Destiny Electric clean and tidy?","answer":"Based on 116 reviews mentioning cleanliness & tidiness, 96.6% report positive experiences. Customers frequently mention \"clean\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tWbmNUWnlZVlYzVkZCRlNEbDVhVzR3VVZZM1FrRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pkWGEzbHJZVkpvWkZOYVdXRXdZMVZGU3kxSVpVRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pRNFpXTlZSVWxWTWpWQlEyczBkaTB5ZG0xNGQwRRAB"]},{"question":"Is Destiny Electric easy to schedule with?","answer":"Based on 60 reviews mentioning scheduling & booking ease, 93.3% report positive experiences. Customers frequently mention \"Easy schedule\".","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2tSUE5rdHpTME53V0ROV1RsRlBWVE5QY1cxaFUwRRAB","ChZDSUhNMG9nS0VJQ0FnSUNGNjh2M0tnEAE","Ci9DQUlRQUNvZENodHljRjlvT25Ca2R6Uk9VVVpDWlUxUllYZDVka1ExYzBaMGFsRRAB"]},{"question":"Does Destiny Electric handle professionalism?","answer":"Professionalism appears in 338 of 999 reviews, 99.7% of them positive.","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2xZNE1DMUtNM1JEYzFSWVVuZEtSVTE0WTNSbmRWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pGT1QyRnhZMjlUTlc5WmNFNVRSMUpUTTBKS1JWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tST1praG1hR1ZyWjAxVVFXNXFTVzVPZVdObmJFRRAB"]},{"question":"Does Destiny Electric handle service quality?","answer":"Service Quality appears in 305 of 999 reviews, 99.3% of them positive.","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2xZNE1DMUtNM1JEYzFSWVVuZEtSVTE0WTNSbmRWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2pGT1QyRnhZMjlUTlc5WmNFNVRSMUpUTTBKS1JWRRAB","Ci9DQUlRQUNvZENodHljRjlvT2kxUlExZEJlUzF1YkUwd1lWSjVaRTE1VG5sYWJVRRAB"]},{"question":"Does Destiny Electric handle electrical work & repairs?","answer":"Electrical Work & Repairs appears in 193 of 999 reviews, 100% of them positive.","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT25Kd2NUbHJiMjQyY25OaFp5MTJXWGxMY0dGR05GRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xSS1JHOUVWMlpSVUdkTk9GWjJZMWxHVUdaQ2NFRRAB","ChZDSUhNMG9nS0VJQ0FnSUNPajg3OEd3EAE"]},{"question":"Does Destiny Electric handle responsiveness & speed?","answer":"Responsiveness & Speed appears in 157 of 999 reviews, 100% of them positive.","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2poNGVraEpNbEJYY3psaFYzSlpVbVowVGs1SGVFRRAB","Ci9DQUlRQUNvZENodHljRjlvT2xaemVUWnlVbTVhZHpWNFVEWnZObDlLTmxKbFpHYxAB","Ci9DQUlRQUNvZENodHljRjlvT21WUU9WcHVXWFowTlVwRWNHeG1MVVZFYW0xcFZuYxAB"]},{"question":"Does Destiny Electric handle pricing & value?","answer":"Pricing & Value appears in 152 of 999 reviews, 99.3% of them positive.","evidence_review_ids":["Ci9DQUlRQUNvZENodHljRjlvT2xSS1JHOUVWMlpSVUdkTk9GWjJZMWxHVUdaQ2NFRRAB","Ci9DQUlRQUNvZENodHljRjlvT2tSUE5rdHpTME53V0ROV1RsRlBWVE5QY1cxaFUwRRAB","Ci9DQUlRQUNvZENodHljRjlvT2s5d2JuUk5NMFp4UW1KQ01rWjNNMEpFY2xaa1QxRRAB"]}],"summary":"Destiny Electric in Orange Park, FL has accumulated 999 customer reviews spanning from October 2016 through March 2026, making it one of the more extensively reviewed local electrical contractors in the region. Overall sentiment is exceptionally high, with 98.8% of reviews classified as positive, 0.3% neutral, and only 0.9% negative, yielding an overall sentiment score of 0.90 out of 1.0. Sentiment has remained stable across the full review period with no meaningful deterioration over time.\n\nProfessionalism and Conduct is the most frequently discussed aspect, mentioned in 794 reviews with a 99.1% positive rate. Punctuality and On-Time Service (349 mentions, 99.7% positive) and Technical Knowledge and Expertise (308 mentions, 98.7% positive) rank among the next most discussed. Courtesy and Friendliness earned a 99.7% positive rate across 292 mentions, while Responsiveness and Speed registered 99.4% positive across 167 mentions. Pricing and Value was mentioned 222 times at 96.8% positive, and Communication and Updates received a 97.2% positive rate from 211 mentions. Cleanliness and Tidiness (116 mentions, 96.6% positive) and Scheduling and Booking Ease (60 mentions, 93.3% positive) are the lowest-rated aspects, though both remain well above the 70% threshold that would signal a meaningful negative pattern. No aspect in this dataset falls below that threshold.\n\nAmong named technicians, Nick is mentioned most frequently at 92 times with a 4.9 average rating, followed by Nathan (37 mentions, 5.0), Shane (33 mentions, 5.0), Ben (30 mentions, 5.0), and Travis (20 mentions, 5.0). All top-cited technicians hold near-perfect average ratings. On the services side, Electrical Service (122 mentions), Electrical Work (85 mentions), Electrical Repair (69 mentions), Electrical Installation (41 mentions), and Electrical Services (34 mentions) all carry a 100% positive rate across their respective mention counts.\n\nThematic topic analysis reinforces these findings. Professionalism appears in 338 reviews at 99.7% positive, Service Quality in 305 reviews at 99.3% positive, and Electrical Work and Repairs in 193 reviews at 100% positive. Customer Loyalty and Repeat Business is noted in 105 reviews at 100% positive, suggesting a substantial base of returning customers. Scheduling, while the lowest-rated topic at 95.5% positive across 22 reviews, reflects a limited sample and does not represent a broadly documented concern. Across all reviewed dimensions, Destiny Electric consistently receives near-unanimous positive feedback with no recurring negative pattern identified in the data.","pull_quote":"Across 999 reviews spanning nearly a decade, Destiny Electric earns a 98.8% positive rating with top-cited technicians Nick, Nathan, Shane, Ben, and Travis all holding near-perfect scores."}