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Sofia Fuentes

April 4, 2022 · review of Destiny Electric

I scheduled an appointment with Nick to upgrade my electrical panel a month in advance, and verified the appointment the week before. Unfortunately a family emergency occurred early morning the day of service, and when I reached out to Nick to reschedule I was met with zero understanding or grace. He told me "Some more advanced notice would have definitely been appreciated". When I apologized and tried to explain that simply wasn't possible due to the abruptness of the emergency he told me "At this point I am no longer interested in doing the job for you, I would have to recommend you find someone else to perform the service". In a time of stress this is not the attitude I would have liked to be met with. No compassion.

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